Your Visit

Your comfort and convenience matter. 

Together, we are working toward a better state of health and wellness for you and our community. Whether you are a patient or a visitor, we want you to have a comfortable, positive experience at Novant Health Kernersville Medical Center both before you arrive and while you’re here. 

Explore the following resources to help you know what to expect before you come to Kernersville Medical Center. If you have any questions before or during your stay or visit, call the hospital.

Patient information
I Am a Patient
Hospital information
I Am a Visitor

Getting around our facility

Novant Health Kernersville Medical Center

Kernersville Medical Center

Find directions to Kernersville Medical Center, a map of our campus and where to park.

Guest services and amenities

Woman is smiling as she is driving her car.

Parking is free. If you arrive after the main lobby closes, check in at the emergency room.

If needed, we offer a shuttle service between your vehicle and the hospital. Call the hospital to confirm the shuttle hours or to request a pickup.

Gift shop volunteer and a visitor with a balloon

The gift shop is on the first floor. It offers flowers, candy, gifts and more. Call for hours; you can shop online 24/7.

A man in a wheelchair and a nurse in the cafeteria
  • The cafeteria is on the first floor behind the main lobby.
  • Vending machines are in the emergency room and throughout the hospital on every floor.
Woman is smiling as she is driving her car.

You can request a security escort to and from the parking lot (available 24/7) by calling the main hospital contact number. 

We recommend you leave all valuables at home.

Weapons, drugs and alcoholic beverages are not allowed on Novant Health property.

A woman is sitting in a waiting room reading a magazine.
  • Free Wi-Fi by selecting “Guest Network”
  • A sacred space for meditation, prayer and reflection is available on the first floor.
  • Comfort items, such as games, phone chargers, reading materials and extra blankets, are available upon request.

Tobacco-free campus 

Smoking, e-cigarettes and the use of tobacco products are prohibited anywhere on Novant Health facilities, including sidewalks, parking structures and inside vehicles parked or driving through campus.