1. Locations
  2. Hemby Children's Hospital
  3. Your Visit

Your Visit

Your comfort and convenience matter.

Together, we are working toward a better state of health and wellness for you and our community. We want you and your child to have a comfortable, positive experience at Novant Health Hemby Children’s Hospital, both before you arrive and while you’re here.  

Explore the following resources to help you know what to expect before you come to Hemby Children’s Hospital. If you have any questions before or during your stay or visit, call the hospital. 

Patient information
I am a Patient
Kite
I am a Visitor

Getting Around Our Facility

Novant Health Presbyterian Emergency Room Entrance

Hemby Children’s Hospital

Find directions to Hemby Children’s Hospital, a map of our campus and where to park.

Guest Services and Amenities

A woman patient is sitting in a hospital bed as a male visitor is sitting next to her talking.

Patients and visitors may park in our visitor parking deck. There is a charge for parking, paid at the parking gate when you leave. 

A Novant Health volunteer is delivering flowers to a patient who is lying down in a hospital bed.

The gift shop is on the first floor. It offers books, magazines, flowers, candy, baby gifts and more. Call for hours; you can shop online 24/7. 

A bowl of salad with toasted bread.
  • Café 1500 offers hot dishes, sandwiches, salads, pastries, pizza and coffee.
  • The Common Grounds kiosk sells coffee and some snacks.
  • Caroline’s Corner, near the main entrance of Hemby Children’s Hospital, offers a variety of complimentary snacks.
  • Vending machines are throughout the hospital on every floor. 
A Novant Health team member is sitting at her workstation on the computer while others are printing copies and on phone calls.

You can request a security escort to and from the parking lot (available 24/7).  

We recommend you leave all valuables at home. 

Weapons, drugs and alcoholic beverages are not allowed on Novant Health property.