Your Visit
Your comfort and convenience matter.
Together, we are working toward a better state of health and wellness for you and our community. Whether you are a patient or a visitor, we want you to have a comfortable, positive experience at Novant Health Mint Hill Medical Center, both before you arrive and while you’re here.
Explore the following resources to help you know what to expect before you come to Mint Hill Medical Center. If you have any questions before or during your stay or visit, call the hospital.
Getting around our facility
Mint Hill Medical Center
Find directions to Mint Hill Medical Center, a map of our campus and where to park.
Guest services and amenities
Parking is free. If you arrive after the main lobby closes, check in at the emergency room.
Our gift shop is on the first floor. It offers books, magazines, flowers, candy, baby gifts and more. Call for hours; you can shop online 24/7.
- The Mint Hill Cafe is on the first floor.
- Vending machines are throughout the hospital on each floor.
You can request a security escort to and from the parking lot (available 24/7) by calling the main hospital contact number.
We recommend you leave all valuables at home.
Weapons, drugs and alcoholic beverages are not allowed on Novant Health property.
- Free Wi-Fi by selecting “Guest Network.”
- Guest garden and healing garden.
- A sacred space for meditation, prayer and reflection is available on the first floor.
- Comfort items, such as games, phone chargers, reading materials and extra blankets, are available upon request.
Tobacco-free campus
Smoking, e-cigarettes and the use of tobacco products are prohibited anywhere on Novant Health facilities, including sidewalks, parking structures and inside vehicles parked or driving through campus.