Virtual Care
Giving you care wherever you are
Life is hectic, and medical appointments take time. At Novant Health, you’ll enjoy virtual care solutions that offer convenient ways to contact our vast network of providers. Get non-emergency medical care from the comfort of your home or when you are on the go using a phone, tablet or computer. You can also use Novant Health medical exam kits for in-depth virtual visits when diagnostic tests are essential.
Start Your Virtual Visit with MyChart
All virtual care visits start by creating your account with Novant Health MyChart. New and existing patients log in and determine their preferred virtual visit.
Common illnesses virtual care visits treat:
- Coronavirus symptoms
- Sore Throat and Congestion
- Cold and Flu
- Ear Infections
- Shortness of Breath
- Diarrhea or Constipation
- Rash and Common skin conditions
- Back Pain
- Urinary Tract Infections
Types of Virtual Care Visits
If you have a life-threatening issue, contact 911 or go to your nearest Novant Health hospital.
Virtual Care Pricing
Insurance coverage of virtual visits may vary among health plans. To ask any potential out-of-pocket cost, contact your insurance carrier directly or call us toll-free 1-844-266-8268 to speak with a Customer Service Representative.
How Virtual Care Visits Work
Step 2
Choose your type of visit and get paired with a provider.
Step 3
Share your symptoms and concerns with the provider.
Step 4
Get personalized treatments and prescriptions.