Professional and personable service.

Very knowledgeable and professional couldn’t ask for better.

I am always treated well in this office by all staff members.

Great Job!

Great staff and they kept me informed on all procedures, review current medications, listen to what issues that I may have had. My personal experience at Pine Lake was excellent.

I really like Mellissa Best and she is very professional and kind.

Melissa is an excellent provider, very easy to talk to and knowledgeable.

I'm always treated with friendly staff and taken well care of.

Friendly personal staff , helpful and listen to any concerns and explain any treatment or suggestions completely

Nothing I always like going there

I always get wonderful help and care from the staff and doctors from Novant Pine Lake Family Physicians. Thank you very much.

I knew I was in good hands

I enjoyed the visit because of the friendly staff. They all are sweet as apple pie!

I was seeing this provider for the very first time and she did a great job considering the lack of history.

Melissa is always personable, courteous, and very informative.

I had a very good experience with the staff , Nurse and the provider. everyone was very professional and attentive to my needs. I really felt I got the treatment. I needed it to get well. Thank you.

Wonderful visit. Staff was very friendly. Love my provider, Melissa Best. She is easy to talk to and she listens, gives suggestions, etc. wonderful experience

I am happy to have someone as professional and knowledgeable as Melissa Best as my primary care provider.

Treat u like family

This is the best staff and doctors I’ve ever seen from the time I walked in to the time I left. They were always concerned about my health and well-being. This is a great team. You should be proud of them.

I felt heard

Good visit.I was treated like I mattered.They were both very calming as I was a little anxious.

As always treated with respect and courtesy. My Dr. was away but Melissa Best was very attentive and answered my questions..It was a routine check up and I felt satisfied that my questions were answered and my needs met.

The staff is fantastic and Melissa Best is awesome!!! Thank You!!!

Very professional and very helpful.

I have had several health issues in the last two years and have seen several doctors. This facility is by far the best. No stress just concerned care.

Always a positive atmosphere at this office. Melissa Best is especially thorough and knowledgeable

Love the staff and Melissa is wonderful..we love her!!

Melissa was able to diagnose my condition in the office, which I had not even considered, & 2 days later after taking prescribed medication am feeling the best I have felt in several weeks. Believe I am well on the way to my old self again

Great

Very very kind and courteous. Thank you

I didn’t have to wait long and I definitely appreciated that everything went smoothly

Melissa Best is so smart and nice. She is such a great listener! I would recommend her to any of my family or friends.

Melissa Best is the best Dr that I’ve had since I’ve been here.

I received excellent care. I needed a CT scan that was scheduled immediately, the same day. Very pleased with the care I received from all staff.

Excellent visit

Great . medical center full of Great People making it almost FUN to go to the Doctors / need to use this a normal experience in all your locations. Keep Up the Amazing Job!!! Thanks

I was so happy to see Melissa Best once again. I am nearly 70 yrs old and she is the very first physician that made me feel that she heard me. She listened and asked appropriate questions to put the pieces of the puzzle together. I am very thankful that she is part of my team.

I changed providers last year after my old PA retired & didn’t connect with the new doctor & was basically told I was just getting old. Melissa is a breath of fresh air after that experience and I feel like she listened and got my health going in the right direction. New labs all say the same!

NP Melissa was specific and helpful about resting so my brain can heal from a slight concussion and when I may be able to return to my activities.

Melissa is awesome!

I was anxious coming in since I had new symptoms. Melissa listened to my concerns, and asked good questions. She did an exam and talked about the next steps. I did not feel like she was rushed to get to the next patient and she gave me all the time I needed.

I’ve been going to this practice for quite a few years and they have always been great! When I first started with them all of my test results came back perfect. Now that I’m a little older and starting to have a few minor health concerns, I appreciate everyone there even more. Especially Melissa, she really listens, makes helpful suggestions and I couldn’t ask for a better practitioner.

My experiences with Melissa Best, NP. are always good!

Melissa Best and all the staff at Pinelake are always very nice and helpful.

Even though it doesn’t affect my care, I would have appreciated my weight loss to be recognized

GOOD SERVICES n good environment

This office is very friendly, helpful, and never delayed.

I thoroughly enjoyed my visit with Melissa Best and she was very informative about everything. I would highly recommend her.

I was treated well while I was there and given the answers I needed. Thanks to everyone there.

Melissa is absolutely the best!!!

I never have any anxiety about seeing my primary physician since I started seeing NP Best.

On time, very nice, listener to my concerns, gave helpful follow up advice

Melissa is excellent, I would recommend her to anyone looking for a family care provider. The lady drawing my blood also did a great job, I am a bit squeamish and she was quick and efficient.

Dr Best and her staff are awesome. Always so friendly, very helpful.

Great skills from Melissa. I like her as my primary care provider.

Always professional and friendly.

My appointment was great my health provider always listen and always help me with the best options for myself

Melissa and her assistant did an awesome job.

Dr. Best is such a great doctor. She listens to my concerns - provide a excellent response or tool or supplement or advice.

Noticed particularly how P.A. Best took her time to listen and to examine me. Support staff are always friendly, thorough, and professional.

I appreciate Mrs. Best and the team!

Melissa and the entire staff are GREAT!!

My provider always take her time and explains everything to me and if I don’t understand, she will break it down to me and I thank her for being my provider

Great. All staff where nice