Every one was very professional and kind

Dr. Mercy Moore listened to my concerns. She was very professional but yet personable. I would highly recommend Dr. Moore.

Dr Mercy Moore is so knowledgeable in your field but more importantly she cares about her patients. I am thankful to be under her care.

After sharing some personal heath care disability with my daughter, Dr. Moore personally walked with me to the exit door of her office. (Very caring).

Dr Moore and my PA and Nurses are all excellent. I’ve been with this practice 25 years. Since it was in a house. I liked the old office more Several changes over the years and yet excellent.

Outstanding

good

El personal es muy humano y empatico tanto en recepción, enfermera y doctor, fue una excelente experiencia, gracias

Excellent

Great job!

Iam in good hands definetely.

My dr. Listens to me and respond to my questions promptly. Even online on my chart if i sent her a message. Would recommend her to other patients looking for an endo.

Dr. Moore never rushes through my appointment and answers all my questions.

Dr. Mercy Moore is an awesome endocrinologist! She provided great information to help me prepare for an upcoming trip outside of the US. She always reviews my labs and provides follow up instructions. Her personality is welcoming and kind.

Appt on time. Courteous and respectful treatment.

Dr. Moore made sure that we understood all the medication’s and all the reasons for the medication’s.

Dr Moore is great!!!

Great customer service

Dr Moore is an excellent Dr with a great personality. All the staff there are wonderful.

The doctor was very attentive and took her time with me and listened.

I loved that Dr. Moore is so thorough and to the point. She explained everything in a way that in could understand and for that I appreciate her very much.

Always feel that Dr Moore has listened to my concerns and helps to address all and any concerns.

Doctor communicated well

The endocrinology team from the check in process to check out was absolutely great! Everyone I encountered took great care of me and my needs, they listened and made sure I understood everything happening with my health! I really appreciate encountering a team like this because I’ve have some terrible experiences at other healthcare providers

Dr Moore and Novant Endocrinology gives me the right medication to promote my life existence! Thank you!!!!!

Friendly staff

Everyone was nice and respectful. I think once a patient is put into an examination room and if the physician hasn't made contact within a 10-15 minute time frame as a courtesy the patient should be made aware that the physician is running behind for whatever reason so that the waiting patient doesn't feel forgotten about. I had to step out of the room to ask what was taking so long after I had been waiting for 30 minutes after being put in the room

Dr Moore is she awesome! She is amazing.

I am so very Happy to have had a Friend share Dr. Moore experience with me. . .She is a keeper ??

New provider. Appointment went smoothly, questions answered, very satisfied with this initial visit.

I really love the service that was provided my Dr moore

Most pleasant. Thorough exam and questions answered

Love Dr Moore. Always a good experience

Dr Moore is thorough and takes time to explain complex issues. Office staff are discourteous. On multiple visits I have been told to arrive 15 minutes ahead for the first morning appointment and there is no receptionist at the desk. Staff arrive and walk-by and ignored me waiting. The supervisor chose to argue with me when I expressed my dissatisfaction that this happened on more than one occasion. Also the lab doesn’t open until 8:00am and patients have to wait for them to open. Needs better coordination. Lab staff are excellent. The lab tech apologized for the wait when we told me they would not be open until 8:00am.

I was too happy with the lab tech who drew my blood. He had to stick me more than once because he forgot that he needed an additional tube of blood. I have small veins and it not easy at all to find a vein. So where he stuck me the 2nd time he was not able to get anything which i knew would happen. He then had to go back in the same vein he started with.

Dr. Moore is an exceptional provider in whom I completely trust to give me the best care possible.

Great appointment. Everyone was extra nice and professional. Dr. Moore is exceptional, one of the best.

Dr Moore is great ! She listens to me and explains things to me in ways that I can understand. She knows each patient and their conditions and it shows when you meet with her so it truly helps with knowing that you are in great hands. Dr Moore is a very dedicated, knowledgeable, and wonderful Dr !

Apparently I was mixed up with someone & doctor thought my general provider has reported a problem. Now I have a message in My Chart I am referred to a radiologist. Doctor gave me a good report and did not mention referral

My appointment was good my doctor was very good with me

I’ve been seeing Doctor Moore for quite awhile and she is always so very kind and supportive I would like to get my husband an appointment has type 2 Diabetes can someone let know if she’s excepting new patients

Dr. Moore and staff were so patient and understanding; concerned about providing me with means to communicate information they need to provide quality healthcare.

Dr Moore is always an amazing doctor and makes me feel like a special patient. I always leave my appointments feeling uplifted mentally and physically. Best Doctor I have ever had.

I find Dr. Moore to be very professional yet personable.

While Dr. Moore is pleasant, I don't feel that she explains things in a way that the patient can understand. I got the feeling that my question was being dismissed as though I would not understand the answers. I've been to her twice and still have no concept of what she believes my medical issue may be. I would prefer to see another provider.

Dr. Moore is an excellent physician…. I am so thankful for her. Her high levels of professionalism, expertise, communication and caring sets a bar of excellence in a physician. Thank you for supporting her and her staff!

Thank always excelente!!!

Great job!

Dr mercy Moore and staff are excellent. Always great care and kindness from front desk to check out. Dr. Moore is outstanding and personable.

Dr Moore and staff are always wonderful!!!

Dr. Moore is the best! She is very professional, very knowledgeable, always listens to me and is always helpful!

Dr. Mercy Moore is the best doctor. She truly listens and cares for her patients . I always feel happy to see her.

Excellent visit

Dr. Moore was welcoming and very Professional. She listened to my concerns and assured me that tests would be run and we would find answers. I have complete confidence in her and her staff.

Dr Moore is the best.

The entire staff was Awesome.

I was seen right away and didn't have to wait at all to be called back before my appointment time.

Dr Moore goes above and beyond

Felt comfortable and understood by Dr Moore

I have confidence in Dr. Moore to provide me quality care.

Everything was just fine. Tha k you.

Dr Moore is an amazing thoughtful and very detailed doctor. I am always impressed by how much she remembers, cares and assists with my healthcare journey!!

No waiting at all, friendly and efficient staff! I always appreciate Dr. Moore’s thoroughness and attention to detail.

My appointment could not have been more pleasant or efficient.

Staff very courteous and professional. Dr. Moore listened to my concerns and addressed them. Lady who drew blood samples should be a trainer on how it should be done. Exceptionally pleased with visit.

Very impressed with how thorough my exam and consultation was! I am 71 years old and never experienced such complete care as I am experiencing here. Thank you.

Just a great initial visit. Dr Moore was professional, thorough, friendly and knowledgeable.

I feel some what more informed. It’s not as clear as I wanted it to be but that is probably my ability to understand exactly what is going on. The Dr. spoke very clear suggestions too me and has me scheduled for another appt. In the near future. I think that will be what I need too get back to normal. Thank you for your concern. This has been going on for awhile.

Mrs Moore is a great DR

This was my first time seeing an endocrinologist. Throughout my visit I was with respect and kindness. Everyone I interacted with was knowledgeable, professional and thorough.

I arrived early and was seen early. Both Dr. Moore and her nurse were friendly and efficient. It was an excellent visit.

Dr. Moore was excellent. She was thorough and caught a mistake made by another professional. Someone transposed measurements into MyChart incorrectly causing me a great deal of stress. Noone addressed my question or concern for the result and was recommend to see an endocrinologist. Despite having to wait more than 2 months for an available apt. with Dr. Moore, I was relieved when she told me there was a mistake and all was good. However it did make my visit unnecessary. My confidence with Dr. Moore is held with high regard. But my faith in the overall Novant Health system is not positive and would not refer anyone to Novant overall.

Professional yet personal

As a senior citizen I was treated like a person not an old lady. All my questions were answered carefully that I was able to comprehend everything. A very pleasant visit.?

Dr. Moore is very caring and answered all questions about my ultrasound and deciding on a biopsy.

Very professional

Dr. Moore is a fantastic doctor.

Doctor Moore and her staff are wonderful.

She’s one of the best

Dr. Moore is one of the most caring & knowledgeable providers I have ever had. She is very quick to respond to all problems & questions I may have at all times. I trust her with my diabetes care completely.

Dr Moore rocks!!! Just love her professionalism and humor. The staff were so amazing today when I didn’t know how to give myself an injection and CVS treated me so poorly. I sincerely appreciate them working me in this morning! Love this office!!

The lab technicians were phenomenal and friendly. They took their time and had excellent skill.?

Very nice experience…..as usual…..

Received excellent care with empathy and compassion.

The provider was amazing. She listened and made sure to answer all of my concerns. She was empathetic and professional. I can tell she cares about the patients she treats. Every time I have been to this office, all of the staff do their job with care and professionalism.

The doctor show real interest in my condition. Behest spent a lot of time with me probing into the issue and offered considerable insight.

Dr Moore is always ready with suggestions to better my health. She's great!

Won’t be coming back to see Dr Moore.

Everyone from the front desk, medical assistant, physician, and check out was polite and welcoming. It was a great experience for my first visit!