Kay is great, so caring,professional, knowledgeable. A great asset to your staff

Kae Ly is the best. She goes above and beyond for her patients.

I feel good about my visit today

As always, Kao Ly was friendly, kind and professional during the whole visit. I like the way she always goes the extra mile to be thorough with each visit

Kao Ly, NP was excellent she is smart knowledgeable and explained everything to me she listened to me and I felt better after leaving her visit even though physically I was still in pain. Iam am taking the meds she prescribed and feeling better physically.

Provider excellent and attentive to needs and next stros

The nurse and pa encouraged me and said they would help me with my pain. They were very sympathetic and caring!

Everyone I have encountered in this practice has been very helpful and courteous, from the check-in to check-out. I would recommend this practice to anyone suffering from back pain. They know what they are talking about and want to make you feel your best.

Kao Ly is the best. She is respectful. She listens. She hears what you are saying. And offers good advice. I cannot tell you enough how much this practice means to me. After years and years of struggling to get help and now I have a good safe place to go. You are providing a service for those of us who struggle with joint issues and arthritis and many other problems. Thank you

I tryed to explain my pain i think she just had a one track mind and not understanding what i was saying

When I told Kao my knee was really acting up she got me scheduled in for steroid shots. She is very attentive to listening to her patients. Love her.

Very informative

The Doctors and staff are pleasant and with mychart I am a satisfied patient.

Kio , my provider has been very good helping me with my pain.Staff is always awsome at the front desk.Otoole is awsome with my shots...

Wonderful and informative

Always feel comfortable whenever I visit Brain and Spine Center Kernersville, and always recommend this facility and staff to any friends and coworkers.

I am glad to find medical staff willing to listen to your concerns regarding their health.

This time I was respected by knowing how my body feels and was treated for that. Received treatment for that pain.

They are very kind to you and listen to your needs

She said my pain was severe,I knew That,she would not help.she tried to sell me spine surgery, what a surprise.My pain did not matter even though she said it was severe . My visit was as you know was just a hit on the tax payers.

Lao Ly was amazing

Very good experience. Very kind.

I always have a good experience. No wait time . My doctor and her team address all my questions and concerns

Keep up the great work!

Positive experience. No complaints.

I know it is a different division, but I was referred for PT and would not be able to get an appointment for almost 30 days - had to elsewhere.

It is always a pleasure to visit this office K and her nurse are the best!!!!!!!

I feel safe and assured that the Doctors and staff work as a team to make sure I am healthy!

They listen to me very well!

Great Doctor

Very good experience.

Always so helpful and listen to my concerns.

She was the first person to make me feel truly listened to throughout this whole ordeal with my issues.

Staff was very friendly and made me feel comfortable. The nurse even congratulated me on losing weight. It made me feel very good.

Very considerate and professional. Kind of hated to leave. Lol

Dr. O'toole and Dr. Kao go above and beyond to listen to their patients and help them with any concerns that they may have.

Everyone from start to finish was attentive and caring and explained my diagnosis and treatment options in great detail.

This was a nice appointment to

Thanks for your time and great people

Dr K is great

I would like to thank Kao for listening to my concerns. I was in a lot of pain on Monday and she took that into consideration. She worked with me prescribing new medication. I look forward to seeing improvement in my health.

I absolutely love Dr. Otool and I followed him to this practice. Now I love Kay and would followed her anywhere. They both take awesome care of me. The staff is always friendly and welcoming from the check - in to checking- out. The nurses are all very friendly and informative.

Dr K and the rest of the staff is always wonderful.

Kao Ly was very good at what she thought the problem was. I would see her again. Thank you Ms. Ly

Why are my medical appointments almost always with a nurse practitioner? Haven't seen actual dr for years except when I broke my hip. NP's, in my experience, tend to prefer writing prescriptions, not seeking cure

Dr. Koa is very pleasant and knowledgeable. Very easy to communicate with. Listens well.

Dr very nice and proffesionsl explained everything to me

Great visit and I enjoyed the visit

The staff has been excellent. It’s my back they haven’t been able to fix.

Everyone was great

great experience

Great Doctor. Also willing to listen and help and understand what I need.

I trust everyone with my care 100% . Always knowledgeable,listens carefully,very warm and welcoming. Thank you Doctors ,Nurses and the staff. I wish you all a very Merry Christmas to you and family's. Have a blessed life everyone xoxo

The staff, nurses receptionist and Dr.Ly are very attentive and caring.

My visit with Kay was great, she always takes the time to make sure she knows I'm OK. Her nurse is just the best most joyful attitude.

Very polite and nice and all helped me in all my guestions .

The NP was wonderful

Dr. O’Toole and his entire team are the best!