Friendly and helpful! Respectful. As an 80 year old that service is much appreciated.

Dr Hiram always goes above and beyond. The staff is amazing, I was in the cancellation list and they got me in right away. I have free Novant to all my friends and family

Dr Horan and his nurse Melissa are just wonderful, compassionate, competent health care providers. I am blessed to have found them.

Dr Horan was so friendly and I could tell he truly cared. That’s nice to see in a family doctor. I’m thankful I decided to come to his office

my Dr is outstanding!! and nurse assistant also Melissa

Dr Horan is the best primary care provider I've ever had!

Staff is great dr excellent

Everything went well.

Doctor Horan and his staff took care of my medical needs with haste and discretion, and they answered all of my questions. Very happy with the care I have received.

I have never had a such a wonderful appointment

Dr. Horan was very nice and met my needs.

My visit on 8/28 was very upsetting, unbelievable, unprofessional. The nurses, techs, medical assistants were all very friendly & kind like they always are since I’ve been a patient there. Dr Horan on the other hand treated me very poorly, disrespectful and very,very unprofessional. I was very upset when I left that visit on Wednesday. I will not be returning to his office. I am currently looking for another Dr.

Pleasant experience, friendly knowledgeable staff

I love the new phlebotomist at clinic And Dr Horan md & his nurse

Great experience, so thankful that the staff were friendly and helpful, and Dr Horan is the first doctor I’ve had that actually listened to me. Highly recommend, and glad to have found the right practice for me - Thanks!

My experience at Novant health has always been punctual, respectful, supportive, and courteous. Ms. Melissa, and Dr. Horan really make me feel that they genuinely have my best health as their mean goal. They, and the entire staff are great. Thanks

For a first MEDICARE & new patient with this medical group I'm happy for the care I received so far.

This was the first appointment with Dr. Horan and he was terrific. Very understanding and knowledgeable.

Great experience

One of the most caring providers I have encountered

Dr. Horan and his staff are the best! They’re personable, kind, encouraging, and very easy to talk to. I feel heard and cared for here.

Dr Horan and nurse Melissa are wonderful. I have a medical education so I know what I’m talking about. I don’t know where you could find better. Very pleased with the care they offer.

Check-in staff were courteous and professional. Doctor and nurse both listened and had time to discuss things with me. Got an appointment for the next day after calling - worked out great to be able to resolve my issue immediately.

Dr. Troy Horan and staff provided excellent care.

The Staff and the Medical Team were fabulous and very attentive They were courteous and made feel comfortable and provided me various resources

I love Dr. Horan. He’s a pleasure to talk to. He’s incredibly informative and genuine, as his is Nurse. Anytime I visit I feel as though I matter. I know that is not always the case with some doctor offices. But here I always leave feeling valued. I sincerely and deeply appreciate the whole staff at this facility. ? ?

As always, my appointment was efficient, detailed, and a truly enjoyable experience. Dr. Horan, and his fabulous nurse are kind, compassionate and knowledgeable. I always leave my appointments with confidence that my health and wellbeing are in excellent hands.

I’ve been extremely happy with my pcp and the the staff

Dr. Horan gave us an excellent experience, answerred all our questions and gave us great medical advice. The medical staff was professional and friendly.

Quick...no problems only solutions

Extremely happy with the care we receive

Dr. Troy Horan listened, offered suggestions and a different prescription. Very personable gentleman

Im trying to get these medical supplies ordered and the office does not seem to know what to do, I need their help and they are acting like they aren’t supposed to do this. Dr Horan is an awesome dude though

Dr Horan is the most attentive primary care doctor I’ve ever had. He listens carefully and really is tuned into the patient. I think he’s smart, caring, skilled, and personable. I am lucky to have found him!

Dr Horan is a good doctor

Amazing first experience. Just got out the military and was greeted with excellent providers to continue my health care. Thank you!

Dr Horan and his staff are amazing

Dr Troy Horan and staff are outstanding

The staff and physician exceeded my expectations.

Seems like a real person who genuinely cares. Refreshing.

Exceptional care! Thank you Dr. Horan and team.

Dr Horan is my brand new physician and I’m very pleased and happy with him. I’m also very happy to have him as my physician here in Wilmington NC.

Dr Horan and his staff are top notch and caring folks. I really like them.

Doctor and nurse were great.

Excellent visit.

Dr. Horan is a very kind and easy to talk too. I’ve seen him a couple of times when my provider was out and was never disappointed. He always explains things so I can understand them. Melissa is sweet and caring. They make a great team!

I had a great experience.

Dr. Horan and staff are the gold standard for primary care for me.

Everyone is so friendly and helpful it feels like family. I actually enjoy my time there and the services are rendered extremely promptly from checkin to checkout and everything in between. Dr. Horan is super down to earth and I trust him completely with my care and respect his judgment and advice. Overall, between him and all the rest of the staff this is the best doctors office I have ever been associated with. I’m 66 years old and I have had multiple doctors in several different cities and states. Looking forward to my next visit. But wait - there’s more! - the response times to messages sent to the doctor via the app are very timely and they always follow up to let me know the status of my inquiry until completely resolved. Really can’t say enough about everyone there.

Dr. TROY is a fine doctor and we trust him.

I was treated like a person not a number.

Excellent doctor and staff, the very best!

Great listener and concern for the well being of my care as a patient

Thanks

My Husband and I, enjoy going to Dr. Horan. He's a good Dr. And a wonderful person.

Extremely pleased with Dr. Horan and his nurse. They truly are attentive and care.

Love Dr Horan and Melissa

I was a walk in and received treatment within one hour. What more can you expect ?

Dr Horan and Melissa are Great. They take their time and don’t rush you and go out of their way to help you and do what is best for you. I couldn’t ask for a better Doctor and Nurse

Dr Horan and staff have always been competent and very professional.

The previsit questionnaire is truly terrible. Very personal questions that will stay as part of ny medical history that is shared. Why? How does that serve me? Of course, MyChart is also usersurly.

Staff is great. Love my visits there

Dr Troy Horan is kind and listens very carefully to what you say. Gives you all the time you need. I never feel rushed I always feel as though he he cares. His staff is great as well.

Dr Horan took time to not only give me my yearly check up but answered numerous questions I had about my odd issues. He expedited meds for me that I had run out of. He always goes above and beyond to make me feel cared for.

I really loved that DR. Horan spent time to get to know me and asked me a lot of questions about my feelings and my lifestyle. I loved his personality and how easy he was to talk to.

First time I have ever met this provider. Super professional & nice guy. I really liked him.

All of my experiences at Novant have been positive and very impressive. Dr Horan listens carefully and makes sure I leave with all my questions and concerns addressed. His nurse (sorry her name has escaped my brain) is friendly, attentive, thorough, professional.

Appreciate the care and wish success and prosperity to all the doctors and nurses and registration desk employees who toycare f our needs.

I love Melissa and Dr Horan every visit is above and beyond what I expect

Dr Horan and Melissa went above and beyond to try to get my husband admitted to the hospital for his fractured pelvis. They genuinely care about their patients.

Dr. Troy Horan and his nurse are awesome!!

Dr. Horan, his nurse, the staff, am so glad I became their patient. Dr. Horan and his nurse are so informative with the rest of the staff. I feel the care am receiving is far above what I received in Pinehurst, NC. I would recommend them with the highest praise for their contributions to the medical field. ?

I was very pleased and thankful.

Top grades! Dr Troy Horan and his staff are great!

I LOVE DR TROY HORAN !!! for the record. I’ve never liked drs. He is THE BEST

Dr Horan has a great bedside manner

Dr Horan was very helpful and I appreciated his time!! Virtual meetings are a good idea for the patient and the doctors.

Has a retired aerospace propulsion technician, I have an eye to identify someone that is excellent or adequate in there field. I have determined Dr. Horan to be exceptionally gifted in relating to me and outstanding in preventative care and diagnosing my issues, developing a treatment plan, for continued good health.

Always great there. Staff and Dr.Horan provide me exactly what I need. No complaints, all good!

The dr and the staff are wonderful people. Caring and understanding and compassionate. Group! Best ever

My doctor and the staff had given me the best experience I've ever received at primary care doctors office. They go above and beyond every single person from the front desk, my nurse, ny doctor, my lab and everyone in the lab all the way to the ladies you checkout with to pay. Always have had a great experience from beginning to end. They make me feel extremely comfortable and heard the whole team and staff is exceptional.

In dealing with the staff and doctor for the first I was comfortable with them

I will reserve judgment until I have seen the results of my request's, I already like the response for needed services.

Dr Horan is wonderful. He anticipated my needs and looked out for my best interests.

Excellent! Best doctor ever !

It was a great experience and I felt seen and heard.

No worries

This team is absolutely amazing! Novant can learn about patient care instead of "sale health care" from them

Dr Horan is a great listener. He is proactive and knowledgeable about treatment options. His RN is also exceptional. Their office works efficiently yet with lots of personal treatment. I am very thankful that I found such a great PCP.

Dr. Horan is very professional and listens to health issues. I plan on going to him for a long time.

Dr Horan and his nurse was great. I was very worried about switching primary care to a novant provider and the care I received was much better than I ever expected. The desk staff was courteous and professional. Dr. Horan and his nurse are awesome and listened to me and was very concerned with my care. She also lifted Dr. Horan up to help me feel more comfortable. Then, there are not too many doctors left like Dr. Horan. I am so glad that I made the switch!!! Very happy to tell people about Dr. Horan.

The staff to check in was super friendly The dr was very patient and walked through all my concerns and was able to answer questions. He talked through next steps for follow up. Recommended him to friends

Dr. Horan is awesome and displays critical consciousness for his patients.

Dr Horan and his staff are wonderful

I had a great experience with provider and nurse. I felt like they both listened to my concerns. I didn't feel dismissed. They expedited refills for medications and a drs appointment I have been needing to have with another specialist. Dealing with health issues is overwhelming all Its own but having professionals actively be listen was huge.

Extremely friendly, concerned, accommodating staff. Clean facility

Dr Horan and Melissa are the very best. I am very happy with the entire situation!!!!!

Dr. Horan was knowledgeable, compassionate and listened to my concerns. He also explained to me the specifics of my medical history with a plan to follow up as needed.