I had an overall great experience during my visit, and the staff was extremely helpful.

Great first experience with Dr. Schaeper as my previous doctor (Dr. Barkley) retired.

Very pleased with my experience

Great

Thank God for Doctors that care about their patients

Feel good/safe

Dr Schaeper knows when to push me and when to cut some slack. Today I needed some slack. It shows he really cares about the patient. The support staff are great as well.

Experience was very good and staff was professional. All went well.

Dr Shaeper has always been helpful, understanding and professional when it came to my visits. Wouldn’t have any other doctor.

Having been with my doctor since he started and the location opened, I can definitely see the difference. And, I like it.

N/A. Everything went very well.

My Doctor and the staff are very supportive and welcoming. They take care of me and my needs. Much appreciated.

Dr. Sharper always understands my health care needs and provides immediate feedback when needed. I respect his suggestions and professionalism.

It was a great experience and great people working through the entire process. Very good staff (receptionist, nurse, doctor and the blood work station).

The team was very professional Very color coordinated, very clean

Overall great experience

Excellent staff, nurses, and doctors.

Been with Novant since 2013 amazing doctors to care for my medical needs. Much appreciated.

The staff was nice and the Doc was very helpful with my care

I was treated with respect and kindness from everyone!

Dr Schaeper is a good listener and sincerely wanted to find a reason for my illness

Extremely satisfied.

They are very professional group of people.

Very satisfied with my doctor and my health care.

Staff courteous, great customer service. Provider professional great bedside manner as always.

My Check In Nurse was very friendly, professional, and immediately made me feel comfortable. Dr. Scheaper was pleasant as always.

Excellent

I am long time patient, thank you.

Timely And kinda manners

Kind, friendly staff; Maly was amazing and went above and beyond to provide us with the information and documents we needed. Dr Schaeper was empathetic, knowledgeable, and thorough.

Dr Mark Schaepner is a wonderful doctor. His nurse is very nice and friendly.

Usual, prompt and efficient

As always, everyone that I came in contact with was very nice, helpful and very professional.

Good information coming from doctor

Excellent and thorough. All show caring and understanding for patient.

Everyone was professional and at the same time friendly. I felt very comfortable.

I have been a patient of University Family Physicians for over 20 years. Dr. Karl Barkley was my physician for the majority of these years. His medical service and care was outstanding. I became a much healthier and wise person about my health and wellbeing as the results of the great service from the medical team. I truly like the MyChart. Thank you for being a life changer and saver.

Every thing went finely

I’ve been going to Dr. Mark Schaefer for 24 years. I wouldn’t go to anybody else. He’s always given me quality, preventative care.

I had a very good experience

Great care by the medical team.

My doctor Dr Shaffer was very knowledgeable and kind all the nursing staff Mrs patina did a amazing job also the blood work staff did a amazing job as well with with Lab Core Marco,s was my technician and he took great care . I am new to Charlotte and I loved my experience with this Medical team ????

I appreciate the timeliness of my two appointments.

Dr Schaeper is a very thorough and compassionate man who understands the needs of his patients.

Dr. Schaepper is as good as they get.

Intelligent Doctor who listened and did a great job.

As always Dr Shaeper and the whole team provided all I needed and answered all questions to my complete satisfaction.

Greetings, My visit was good. I just have 1 thing to say. 1. The doctor I saw Jan. 10th he was pleasant and informative but he did not wash or sanitized hands and while he was talking with me he touched the sole of his shoes. Doctors and nurses should be washing and sanitizing hands when seeing patients this should be a given.

Great experience from start to finish. The nurses were friendly and helpful. They took care of me until the doctor showed up. As always, my doctor was thorough and I felt he listened and processed everything I said. He answered all of my questions thoroughly.

Dr Schaeper is the best

I so much appreciate the care and compassion that I received. As a patient that suffers from anxiety, depression, and chronic lower back pain, I’m very grateful for the care. Thank You

Dr. Scheaffer had great bedside manners, he allowed me to express my health concerns without interruptions while I was speaking and provided me with his feedback in a manner and language that was understandable. The phlebotomy person was also caring and expert at drawing my blood. The nurse was friendly and caring.

Dr Schaefer has been my Doctor for a long time. He listened to my needs and concerns. Was given good recommendations.

I felt my concerns were clearly stated but wasn’t heard. Everything was brushed aside like it was nothing to worry about I contacted atrium urgent care to receive the help I needed. I will not be returning to that clinic and I would not recommend my friend or family I will be contacting patients advocate to file a complaint