I felt comfortable. I also know that they listen to me. The shot that I received was the best day that I have had for about a month. Thanks for the relief ☺️

I’ve had many surgeries in my adult life and my knee replacement with Dr. Marcus Cook has been the best Medical experience in my life. The surgery went well, but the aftercare was exceptional! Starting with my stay at Novant hospital to PT at my home and then to the out of home PT. My post op surgeries appts have been exceptional.

Dr. Marcus Cook is an amazing doctor, he is patient and met all of my needs.

Dr. Cook and the PA were very personable and informative.

Excellent care

Dr Cook is the type of doctor you want when you need one. Pleasant, helpful, and knowledgeable!

Doc was very helpful

Everyone was very professional and helpful to my needs. I felt very comfortable.

I feel I had a very professional appointment and I was listen to and explain everything I needed to know about the process.

Everyone was professional and courteous.

I was very pleased with everyone

The ladies at the front desk was exceptional knife the nurses were absolutely wonderful I couldn't have had no better service true angels

Doctor Cook was very professional

Dr Cook is always courteous, and well informed.

Dr. Cook and staff are always helpful and professional.

Excellent service, love everyone at the office

Dr Marcus cook made me feel very comfortable the reception area was very very nice everyone down to the woman that took the X-ray but it's very nice made me feel very comfortable

Great practice! Kind and caring!

So glad Dr Cook has a game plan for my knee with injections being first and was not knife happy in the beginning. He did give me the end result being a knee replacement if the injections don’t work. I am so praying these will work. Already feeling better the next day. Happy with my first visit as a referral by my brother and sister-in-law. Dr Cook did surgery on them and they are well pleased.

Novant is 10 times better than any atrium I ever visited.

I have been to this facility numerous times and have always been treated with respect and feel they have a great understanding of my injury and needs. Everyone from the receptionist to Ryan to Dr Cook are always very yprofessional and personable. I would not hesitate to recommend.

Awesome staff and providers

The visit was efficient but still very personal. Treatment clearly explained and carefully administered

Superb.

Dr. Cook was amazing. He listened to all of my concerns and helped me understand exactly what was going on with my knee. Scheduling the surgery was also very easy. I would highly recommend this office and Dr. Cook.

Always impressed with dr’s, PA,s & nurses here and appreciate how appointments run on time.

Awesome from beginning to end of appointment. Dr Cook is the BEST!

Dr. Cook is excellent

Excellent doctor and staff. Always feel well taken care of.

Staff was very professional and courteous.

Knowledgeable and good side bed manners

Dr Cook and his PA are so good. So glad I found them. 2 days later my knee pain is gone!!

Always satisfying

Very professional. Answered all my questions

Dr. Cooke and his staff were amazing. I had no concerns. I look forward to working with them as I work through my treatment options.

Staff were extremely helpful and courteous. Dr. Cook was through in his exam and completely explained all my options.

Dr. M. Cooke was very attentive, kind, informative, and professional. Staff was also helpful and kind. I was thankful to be in such capable hands.

Dr. Cook is always friendly and professional. Really glad he is my knee doctor!

It was personalized to my needs with exceptional service.

Everyone made me feel comfortable and confident. Dr Cook and his staff were great.

Everyone at novanthealth was very kind to me. I will never go back to Atriem.

They were very nice and professional. Very accommodating.

I didn't feel rushed and the care team really listened and asked questions.

I was grateful for explanation and listening.

He didn’t seem to care or listen to my needs. Very rushed didn’t even review X-rays with me.

Very professional from the women at the desk to the doctor and his bedside manner.

The entire team was amazing.

I was impressed with every aspect of my visit. Dr Cook took great interest in my situation and feel very good about our next steps. The support staff were so friendly and professional. Great environment and organization.

Very professional and friendly doctor and nurse. Explained things well.

Dr & medical team were very professional.

all of the staff are just great people.

I was highly satisfied with my visit.

They’re so nice when it come to you’re hurting bad,you get in early…

Just keep up a great job.

Love Dr. Cook , PAs are amazing. Staff is great. I have never had to wait and always feel so taken care of and personalized to my situation . Great experience every time I go.

I can’t say enough good about this practice. I’ve been in and out with children, myself, friends and family for over 20 years. They are my orthopedic family! ??

all g.ood

Dr. Cook is an excellent doctor. I know I’m in good hands when I see him. Trust him completely.

Best orthopedic facility! Everyone was kind, friendly, and just wonderful!

This was my first visit to a Novant health office. I was very impressed with everyone at Orthopedics & Sports Medicine Eastover!

I think we found the solution to the problem. Many thanks.

Total experience was made GREAT. From the receptionist first call to pre opt instructions. Scheduler X Ray Tech Doctor Nurses Super nice Super helpful Super Attentive.

My experience was exceptional. I had a knee problem that needed to be seen and I was given a next day appt, then a next day MRI, and the next day Dr. Cook advised me for surgery to be had within a week. What exceptional care I received. I was given high priority treatment. Thank you to everyone from making the appointments to scheduling the surgery.

Excellent doctors and staff.

Very professional

Very caring,knowledgeable and clean environment. Doctor Cook very easy to talk to.

Professional and attentive staff. Dr Cook was open and honest about my treatment.

Very happy with Dr. Cook and his staff.

Dr Cook did a marvelous job of explaining my situation, and options. I’m really glad I found him.

Dr. Cook was recommended to me and I am so thankful he was. Dr. Cook is an amazing physician. He made me feel like I was his only patient. He addressed my needs and then some. We agreed on a date for surgery. He gave me all the information I needed to feel comfortable with him and gave me additional information. I didn’t expect, but was very thankful for. I’m so thankful prior. Patient recommended Dr. Cook to me. I feel like I’m in the right hands.!!!!

Everyone was so supportive. I’d never see anyone except dr cook and his staff for my shoulder and knee problem. He helped me in the past and I trust him to be there for me in the future if need be. Thanks again.

Dr Marcus Cook and his staff are knowledgeable, considerate, and friendly. We've been with this practice for many years, we have recommended friends and will continue to do so. Between my husband and myself we have had 8 surgeries, we trust Dr Cook and his staff implicitly.

Everyone was polite.

Everyone was friendly, helpful, kind, courtesy, and caring. As well as knowledgeable.

Great staff. Attentive, informative.

Dr. Cook was very professional and very informative about my situation

The staff were all very warm and welcoming, especially at the front desk. The only complaint was the wait. My appointment was 11:15 and I wasn't brought back until around 11:35.

Always a pleasant visit with Dr Cook.

I had an EXCELLENT experience. Even bragged about it to others.

Dr. Cook was courteous, very knowledgeable, engaging. He listened carefully to my concerns, ordered imaging, then advised that I needed to see a Specialist whom he recommended. Dr. Cook’s Staff arranged for the recommended Specialist’s Staff to call me and an appointment was secured the same week! I have nothing but the highest regards for Dr. Cook and his excellent Staff.

I would like to have known when I should start my exercises.

First visit- courtesy, professional, friendly, and knowledgeable. We agreed on the best medical action for me.

Dr. Cook is the my only Orthopedic Doc I trust with my Shoulders.

Great experience from the time I walked into the door. The ladies at the front desk really set the tone for the entire visit. By far the best staff I have ever interacted with.

Great practice. Excellent doctors and staff. Very caring. Personal treatment !

They an outstanding staff. Everyone is friendly and professional. They always answer all of my questions and address my needs. It is worth driving from York because of the high quality of care that this team provides.

Excellent service

My provider and staff are so courteous and caring, even though they're required to stick to the 15min assessment and diagnosis, I wouldn't think of moving my care, even if they relocated to another location in Charlotte.

Dr Patton is a great addition to your office. Thank you

We arrived in the middle of a torrential rainstorm. The check in assistant immediately gave me handfuls of paper towels to dry off and was most helpful and compassionate.

Excellent care.

I feel really cared for with the professional detail I received from Dr Marcus Cook & his nurse and radiologist! They listened to my issues and were very thorough in evaluating and assessing my injuries. Best care I could have ever asked for!

It’s always a pleasant experience when I have an appointment. The staff is polite and professional.

Dr. Marcus Cook and his staff provided me with excellent medical care on my visit to evaluate mild to moderate discomfort in my shoulder as a result of intensive exercise. Every stage of my visit (reception, initial assessment, radiology, physician's examination, and check-out) was conducted professionally, compassionately and with a focus on the best outcome possible for my condition.

Dr. Cook is the best!!

Dr Cook takes time to listen and also be personable He checked me out thoroughly and listened when I pointed out where I felt the pain I know he will be there if I were to need him to make a surgical repair if necessary

Dzr Cook was very kind and compassionate. Answering all questions.

All the staff and doctors worked as a great team, and the visit was successful to get relief.

It was quite a while since I had been in and needed help but they all treated me like a valued patient and friend. Every one is so knowledgeable and professional. Dr. Cook is the best

Dr. Cook has amazing bed-side manner. He was kind and very thorough with his care and explanation of my situation. He is highly trusted by my family and I know that he will take care of me. N Taylor

They Always do an Excellent Job with me and my Husband too

Doctor Cook and his team give me outstanding care and support with my surgery.

Dr. Cook was excellent! I didn’t have a good Ortho experience with a previous provider. He exceeded my expectations! Bravo.

Dr Cook did and outstanding job explaining the do’s and don’t of what I should and can not do to prevent my knee from aching. Thank you great experience

This was my 1 year post surgery follow up. The entire recovery process has been wonderful. Dr. Cook and his entire team have been faithfully focused on helping my heal and progress to regaining my mobility.

Enjoyable, knowledgeable experience!

The doctor was very informative with me and I appreciate that !

The staff was outstanding!

It was my second visit to this facility and I came back because of the professional, and personal care I received. Thank you.

Great, knowledgeable staff.

My experience was very positive and effect for my needs.

Dr Cook is professional and very friendly. He replaced my knee three years ago and I couldn’t be more pleased. The staff is friendly and the service is intimate and comfortable. And unlike many doctors’ offices these days, the office is clean and bright and well cared for. I always recommend Dr Cook to my friends. I just wish he could improve my approach shot.

Everyone was professional and taken care of me.

As always everyone in the office was very sweet. Dr. Cook and his PA are easy to talk to and they take the time to explain the plan of care.