Excellent first-time experience!

Staff was real helpful and curteous. Very polite.

Everyone here has always been so nice and always ready to help. My doctor Chrystal Arrington is a blessing! She is so easy to talk to and is always there if I need anything.

Dr is very compassionate. She does everything she can to help .

Every time I have been here, all are very nice

I love the office it’s laid back and people are down to earth

Chrystal Arrington was wonderful. She was quick to say he needed to go to the hospital and he was admitted for pneumonia. She was even able to convince him!

Left visit feeling like I mattered. My concerns were addressed. Great staff. Everyone is professional and friendly from checkin through checkout. I drive almost 40 minutes because the Providers are knowledgeable and respectful. They never talk down to you. I had the privilege of seeing Chrystal for the first time and was extremely impressed.

I really Chrystal I. Think she is addiction to the staff at novant health she is caring an shows a lot of concern.

Almost felt like home. Great place

Positive experience

Chrystal is amazing!!! I’m so happy to establish my care with her!!! All staff is always amazing here!!

Good job washing our my ear. Very Friendly & Kind!

I saw Crystal Arrington and she was great. Very kind and knowledgeable.

Crystal Arrington is fabulous

Loved my experience with my doctor and nurse

Chrystal Arrington is a caring professional, thorough with her exam and questions.

Crystal Arrington is a great professional np I’m grateful she’s my dr

I really like my provider she seems to really care about my health

The care I was given was tops Only regret is I was seen and immediately sent to a walk in clinic 30 miles at9away. I had to pay a copay at both clinics.

This was my first time with Chrystal Arrington. She is the best I have been with in years. (maybe ever) She made me feal like a person not a number. Made everything clear and you could tell she really cares. I hope she is there from now on.

Everyone at the Pilot Mtn. location are always helpful & nice.

I loved Crystal Arrington so much that I am Switching to her as my provider.

Like my new Doctor Amanda, She is taking the place of Michell Hutchins, We talked, she listened, I felt comfortable with her, nice person.

Everyone at the Pilot Mountain Medical center is very nice ,a good group of professionals.Thank you for this

This was a good experience and I trusted personnel to do what was best for me.

Our practitioner was thorough, and empathetic, inspiring trust and confidence in her assessments. Her manner was pleasant and engaging.

At the time of my visit I felt at the time I was there I was there only Patient I highly recommend them

My first time seeing Crystal. So much knowledge and so helpful with all my questions. I want to continue to be one of her patients.

This team is great

Chrystal answered all my questions and was very helpful.

Crystal was amazing and knowledgeable in addressing my concerns. Where northern family fail me Crystal exceeded my expectations. Thank you

Very good visit

This was the first time I’ve seen Chrystal Arrington and I really liked her. I hope she stays on there

I could feel her concern for my welfare. She gave me all of the information I needed, and her bedside manner was great

Was pleasantly surprised with my new doctor, she was very professional,very personal and very open to me and my needs. Wonderful visit, felt like I have known her for years.

We really appreciate being able to get an appointment on short notice and Crystal and the rest of the staff were very thorough and helpful.

Really enjoyed meeting NP Arrington. She was very personable and took time to listen and gave very down to earth comments. Think she will be a real asset for our local Novant office.

Great visit. Very caring and took a lot of time with me.

It went well

Everyone was very professional and nice.

Very friendly staff from the front office to the back

Excellent care from a team of excellent medical providers!

I can't Thank this Dr enough for the help she gave me she actually listened to me and understood my issues All of them THANK YOU from the bottom of my heart!!!!

Everyone was so kind.

Chrystal is so sweet, caring, and listens carefully. I really appreciate the way she seem to understand my issues even though we didn't have enough time to go over everything I wanted to talk to her about. Dealing with multiple chronic issues/pain creates a difficult situation when trying to fit all of the problems list in while meeting a new provider for the first time. Being anxious, my nerves got the best of me in the beginning of the appt. and after meeting Chrystal, all of that went away. I hope she's going to stay with Pilot Mtn. Medical for a long time. I can't thank her enough for making me feel heard.

Everything was great. One of my medicine didn't get to cvs that was my pain pill.

Chrystal was attentive, asked questions, listened, and provided great information to me. She was very reassuring and showed she really understood what was happening to me. I really needed that! She was great!! The other staff were professional and courteous and did their jobs very well. Even the blood draw was 100% painless despite the current condition of my veins. In short, this was one of the best medical visits I've ever had!

She was absolutely wonderful. I felt very comfortable talking with her. She was not at all rushing me. I’m so glad she was the doctor I was assigned to.

I absolutely love Crystal Arrington. This was my first appointment with her and I was comfortable from the time she walked in the door. Megan was my nurse and she was just as awesome as Crystal. I look forward to seeing her again and keeping her as my doctor.

My provider didn't seem to care about my health I was just another patient pushed through the door and back out

It was my first visit with her. She was very nice , attentive to my concerns .

It was a good experience to have someone with the knowledge to put me at ease and give me the right advice to better my health. Wouldn’t go anywhere else.

Wait time was minimal and that was nice.

I called late in the afternoon for a sane day appointment and they took me in as their last appointment. Outstanding!!!!!

Always received excellent care and customer service from this Novant location!

Thankful for all of them and for my Doctor