Dr. Mason is great and treats you with kindness and professionalism. His

Both the techs and the doctor were top notch.

Very efficient and respectful!

The dr really listened to my concerns and we have a treatment plan.

Dr Mason is an amazing Dr. He listens, give options and advises procedures.. I had a shot in my knee yesterday and feel great today.

Good service ?

Was very happy with my care from Dr. Mason and his team.

He answered all questions and was honest about a procedure I asked about. Wasn’t quick to say yes because the procedure would cost more money but what I was doing was working.

Great experience

Very pleased with Dr Mason. He administered the shots in my knees pain free.

The doctor was very good.

They are very good specially the doctor

The provider gave me options.

I alway enjoy my visits with Dr. Mason. He always listen to me and asked me what I want to do about my problem.

Dr. Mason was down to earth and personable. He didn't speak in medical jargon. I have been in healthcare for 15 years and was impressed.

I was seen right away! After asking about my problem, the proper treatment was determined and administered in a very timely manner! Thank you!!!

The doctor was very detail oriented and took time to explain everything to me

Gracias a todo el personal por ser muy atentos y amables.

I told a friend about my experience with the stuff. If they needed some help come there try you all.

Dr. Mason is the best!

I felt that I was treated kind and courts

I love NOVANT everyone associated with them is great.

I like Dr. Mason so much that I referred him to my sister. She likes him as well. Great doctor!

Every one was great !!!

I appreciate how Dr. Mason was patient with me while I was nervous about getting the injections in my knees. I wish there was more information about my appointment in my after visit summary.

Staff and Dr. Mason were great!

Dr Mason is an excellent physician. Very knowledgeable and caring. The staff is well trained and very competent.

Dr. Mason and the whole team were amazing, top-notch. The process was warm, informative, and incredibly efficient.

There are a significant delay checking in and I was told that it was because my appointment was “during lunch”. I’d suggest having coverage at the front desk for the person who is on their lunch break.

My experience was a pleasant one. The staff was well informed and very hospitable. I have no complaints.

Had a great visit and was told what my problem was.

Dr. Mason does always does a great job. He's concerned and take special interest in his patients. Dr. Mason is truly an asset to Novant Health. Phillip Clement

Best initial visit with a doctor ever!

Good care, informed, considerate, quick. Good experience. CR

Dr was very good, knee already fells better.

I love Novant, it the best.

Dr mason was very professional and answered any question I had. He was very thorough and explained all my options. I would definitely recommend Dr. Mason to others.

Excellent care by competent and caring staff

Outstanding

Dr. Mason and his staff was awesome!!!! My knee feels 100% better today

Dr. Mason was awesome. His bedside manner and realistic approach was appreciated.

FANTABULOUS!!!!¡!!!! I'm really about first impressions and I got that they were fantabulous they care they love and take care of everybody as if it was their family member and I think them so much for that

Excellent care from Dr Stein

Friendly professional staff, great first time visit.

Very pleased from the moment I entered with the receptionist and everybody else. I'm always very happy with their services ?

Loved the advertising video. Dr. Madon was exactly what I was expecting. A fabulous experience for healthcare. Thanks to NH

The Dr mason is the best doctor I know

Great service, great staff, inviting environment

Dr Mason was very good, personable, and my son felt very comfortable and confident when we left. Would recommend!

The doc was great I like him did a fine job

He was fantastic. So was his nurse. I was dubious about going somewhere other than OrthoCarolina but have no regrets.

Dr. Mason & his staff are courteous, great communicators, extremely attentative & caring team. They listened to my concerns & addressed the issue by adjusting the focus to include both knees instead of just the right knee that Dr. Mason operated on. Although I was delayed in arrival due to an unexpected traffic jam, Dr. Mason and his team worked me in.

Dr. Mason was very nice and the info he gave me I all most already knew but he went over it with me.

Everyone went out of their way to be friendly, courteous and professional. They listened to my concerns and answered my questions.

Received the best of care.

As soon as I went through the door to see the doctor everyone was excellent. Great job to the team that treated me.

Dr. Mason is excellent at his craft! He and his staff are always polite, professional, and friendly. I would highly recommend Dr. Mason and his staff to anyone!

Very profesional the staff and the Dr

I was helped psychologically as well physically by Dr Mann. He was so easy to talk to and explained things so I could understand.

Great visit, x-rays before seeing doctor. Made a great efficient visit. Dr. Mason is great and I trust him very much.

All staff was very friendly & professional

Great Staff/Doctor

The appointment brought clarification about mri & treatment options.

Happy to get a same day visit. Friendly staff and caring knowledgeable doctor.

Great experience as 1st time visit at this practice. Dr. Mason was very attentive to my needs and explained things to me. All other staff were courteous, friendly and professional.

We were treated with respect and very good treatment.

Dr Mason, and his team were quick, informative, and thorough.

Very courteous and professional. All staff were focused on me. Doctor explained

Dr Mason, is a great Dr.?

Dr. Mason was very understanding about my medical sit

Dr. Mason has a very pleasant personality on top of being an exceptional Doctor

Dr. Mason and the whole staff are always kind and competent.

Thorough. Informative. Followup options if needed. Dr Mason did a good job with the needle even though it was his first time. Regards

A great team!!

Dr. Mason was extremely thorough with his explanations of my son’s condition. I feel better knowing how to help him physically.

I am so impressed by Dr Mason. He was extremely knowledgeable. I felt like he valued me and my problem. The appointment was a good experience. Dr. Mason explained everything so thoroughly.

Great service and great Drs. , thank you. I am much better now.

Dr. Mason and the staff are wonderful.

Pleasant, professional and courteous staff and provider. Talented, skilled and knowledgeable provider.

First visit and was very comfortable and well informed

The staff is very professional and very patient thank you all and the doctor is always so cheerful to see everyone and treats every question very seriously again thank you all so very much it means a lot to parents and of course one happy little person

Everything was done efficiently and quickly.

I want to thank Philip Mason, for his patience with me. I was really nervous and he made my visit comfortable.

Dr. Mason made me feel very comfortable, I hardly felt the cortizone shot when he gave it to me! My knee is feeling much better.

Dr. Mason is a good provider for my care. I trust him that he know how my condition is and is doing his best to get the right help for me.

Dr Masons bedside manner is unmatched!!

Most impressed w/ new doctor.

Dr. Mason was very caring, he offered advice & listened to me. He gave me a shot in my knee & it gave me instant relief from the pain.

Everyone I dealt with was courteous and knowledgable.

Dr Mason was awesome! His customer service was over the top. He made me feel at ease, he knew exactly what was wrong and how to treat my issue. I left the office feeling confident that all was going to be fine.

Dr. Mason and his staff (nurses, PA, check-in and check-out personnel) are fantastic! I have thought so highly of Dr. Mason from the first day I met him. Thanks to him sending me for carpal tunnel testing and then further testing, the abnormalities in my neck were discovered resulting in surgery that has improved the overall quality of my life! I will forever be grateful to him and will request to see him again should I ever need hand assistance and/or surgery again! Thank you all!

Extremely positive and fast! The x-ray tech was great, very warm and friendly. The doctor was great, fast without rushing. I will 100% return and recommend!