The staff were attentive and helpful.

Professional and personable treatment.

The tone of voice with this provider has got increasingly negative. She seemed to just want to get in and out , seems like she could have a more compassionate attitude.

I’m thankful for the great service and caring health care

Excellent staff, very professional

If you want a great experience with an excellent team of people then you need Novant.

Very precise what they planned to do!

It was good

Seems to be a good team and knowledgeable staff.

Lori Love and her long time Nurse are absolutely wonderful to me.

Very impressed!

Very nice and kind, listened well very respectful. I appreciated their kindness.

I would like to thank all the staff for making me feel so much better. As always.

Lori love NP always goes the extra mile to explain my Arthritis. Why and options to help. Her and Amanda are so professional in their care. I wish all my other heath care providers were as professional

Everyone was so nice and listen to what I had to say then they gave me good advice to do to help me along the way

Lori and the whole staff was very concerned about my health and how good I am doing since the procedure and was told if I had any more problems to let them know!

Great respectful people

Dr. Love was awesome & she made me feel as tho I had known her all my life, she actually cared & she made me feel that it was just me & her, I thank my Lord & Savior that I was lucky enough to get such an awesome person. She made me feel as tho she would help me, I had sunk so low & not give up on me. Thank You Dr. Love

Novant Health has the best treatment and staff there is.

Dr Love made me feel really comfortable she actually listened too me and seems committed to helping me get better.

I was highly impressed by both the professionalism and friendliness of the Staff at Novant Pain Management. Everyone was very knowledgeable and helpful. Lori Love, PA was very compassionate and determined (along with Dr. Patel) in finding a pathway to relief from my long-term lower back pain. I highly recommend them! F. Stoner Lexington, NC

Listened carefully to my problems and suggested the actions to take. Felt like she genuinely cared about my concerns and condition and explained the best actions to take. Impressed.

Lori is great at her job and very kind to people always want to help and she listens to you

Lori love is a great dionostic tech and takes the right amount of time to get to the problem at hand....We will see how all this works out as we go along. She has the ability to explain things to a lay person ( patient) in an understandable way......I believe we're off to a good start......

I absolutely love Mrs. Love and her two nurses. They simple treat me like family and they make coming in extremely pleasant! They listen well to my pain needs and always accommodate my wishes. Wonderful team!!!

She listened to what I had to say and didn't interrupt me when I was explaining and didn't blame everything I had to say on my weight. I really appreciate the compassion that they have for you.

Both the nurses and doctors at this facility are always so nice and take the time to listen to what you have to say

It was very professional, but I think the Dr's. should know you're back ground, before proceeding to something else.

I finally have an answer to the cause of my pain.lori was great as were everyone else.i am relieved that I have found the right place to get help.thank you

They have a great staff at this facility and I enjoyed my experience with all of them

Lori Love and the entire staff at Pain Management are incredible! I’ve been a patient there since 2021 and would NOT consider going anywhere else! They have helped me immensely.

Every one was polite, efficient, and respectful

I really like everything about going to pain management. The staff are extremely friendly and helpful. I do recommend family and friends to the pain management if they are in need of a good medical team.

EVERYTHING WAS VERY GOOD .

Lori is great! Listens to your concerns and needs.

Awesome

Lori love is the best at explaining my care.

I was scared to death to go to this appointment. I couldn’t have had better people to get me through this visit. My nerves were shot, so I was a handful for them. I had a major anxiety attack They all took me under their wings and walked me through it. I’m so grateful. I’ve been in so much pain for so long. It has broken my ability to have any kind of hope. The doctor I saw gave me hope and made me believe she would do everything possible to get me back to be able to function once again in my life.

She was very compassionate, excellent bedside manner and completely made me feel comfortable talking with her!

Very repetitious from all I saw that day. Often talked to as if I were in elementary school. Yet, all seemed to care.

My experience with this provide was very good. My experience at Novant Pain Management as a whole has been a joke!!!!! I have being seeing Dr Patel since Oct. he said he couldn’t give me pain meds or do the procedure I was sent to him for until I had a few weeks of PT. It took them exactly 8 weeks to get me an appt with PT… I had one appt. They have never made me another one. My daughter called Monday to try and get me something for pain. Dr called her and said if I needed pain meds that I needed to go to ER. Sent to ER in excruciating pain. Had to sit in a waiting room with approximately 60 people with Covid/ Flu symptoms. Did finally get pain relieved but had to sit in the hospital for 7 hours which was absolutely uncalled for. I try to not complain much but this spinal stenosis in my back is HORRIBLE!!! I have prayed to die it is so bad:(. To make me lay for 3 months at 79 years old and suffer ….. is inhumane!!!!!

Very satisfied.