Great Service

I felt that I was heard by the practitioner and my concerns were valid and addressed. The lab results were very expedient and thorough. I look forward to being a patient at Novant

Fabulous experience from check in to check out. Front desk, MA, NP Hartwell, and phlebotomy team were all so nice and extremely competent.

I had a fall prior to coming in for labs for an upcoming physical. The staff showed great concern about my ankle and knee and insisted that I need to be seen because it was difficult to walk. The care, concern, treatment and follow-up was outstanding! I have a small fracture in my right ankle; the staff was on point—lab techs, scheduler, nurses and PA! Thank you!??

We have confidence and trust in Ms. Maxwell who takes her time to discuss the issues and solutions.

I had been frustrated with care at other facilities, but felt like I finally got good care with my PCP doctor at my visit. Thank you for making me feel cared for!

The whole team is great!

The entire team is professional and kind. I really like Kristen Maxwell, she really takes time with me, I feel heard!

Kristen was very thorough and personable and very professional. I felt very well taken care of.

Very thankful to find a provider who listened and seemed to genuinely care.

Well,my Dr called me the next day as a follow up to know if I received my Lab work. That said a lot ?

I am lucky to have found Kristen Maxwell when I moved to NC. She is an exceptional practitioner…knowledgeable and empathetic. She always takes the time to listen and makes sure all my questions and concerns are addressed and answered.

Kristen did an amazing job, as always. She is so incredibly thorough, takes excellent notes, and never lets me walk out that door without addressing every single concern I came in with. Couldn’t recommend her more.

I felt that I was the focus and care was what was on her mind

This is my first appointment to meet a new doctor… Dr. Maxwell met and exceeded all of my hopes. I have already referred her to three or four people.

Great communication

I arrived really early due to transportation arrangements and the staff made room for me. I was treated very well and appreciate it.

I love Dr Maxwell Easy to talk to

Kristen Maxwell and staff are always great!

I had an excellent experience with FNP Kristen Maxwell. She and the entire team were courteous and professional. I would highly recommend both the practice and the practitioner.

Kristen is very proactive when a situation arises. She is very knowledgeable and caring.

Awesome care, thank you all

Great staff. Very helpful and understanding.

Very pleased, changing from another practice

I am not a fan of going to medical appointments, in part because I felt ignored or minimized if I had questions or sat around waiting to see someone and then rushed through the appointment with my issue(s) still unresolved when I left. This practice and PA K. Maxwell have changed my view from negative to very positive in a short time. I am grateful I found them.

Always seems good

Kristen is outstanding!

Kristen Maxwell was fantastic at listening to my concerns. The two different staff members that followed up with me were thorough, polite & professional. I don’t usually like filling these things out, but I’m very pleased with my experience.

It was spectacular!!

Dr Maxwell was awesome!

Kristen Maxwell is the best provider I ever had in the 20 years of going to Novant!!!!! A true class act! Thank you so much.

Felt very comfortable and informed

This was honestly a great appointment for me this go around. I have had a bad experience at another OBGYN and i explained my concerns and she listened and walked me through every step of the way. I honestly hope she gets her certification to become a obgyn.

Dr Maxwell was very attentive to my Comcerns

Kristen M Maxwell is always great. She listens and my cholesterol and blood pressure are the best ever. Also concerned about any issues.

Kristen Maxwell is a goddess among women. She is the greatest thing on this earth. I cannot express to you how amazing she is. I would jump in front of a moving truck for her. I love her. I’ll never go anywhere else as long as she’s alive.

Provider did not seem friendly and approachable as normally

Pleased with the empathy and professionalism and care.

Great experience with Kristen. Knowledgeable & professional!NP’s are the best!