Dr B is an excellent doctor!!!

I always have a great experience as a patient. I always receive respect and the staff is friendly as well as professional.

Dr Burgess caring and very competent care giver

Thank you to Dr. William Burgess and your team at First Charlotte Matthews location. Always so respectful of each medical concern and easy to understand follow up instructions. Although Dr. Burgess isn’t my primary care doctor he treats me as such until I meet my new doctor in April. I also am very grateful for the affordability in this medical practice being without insurance at the moment.

Dr. Burgess is professional and provides exceptional care. He has been my PCP for a long time. He continues to listen and provide excellent care for my needs. I am thankful for FCP-Matthews!

Excellent care. Great doctor, nurse and staff.

Dr Burgess is great and I am not fond of doctors but he is an exception

Great office, providers and staff

DR Burgess was very concern about my problem; and, went all out to see that my health concern was totally taken care of. He said if I had any further issues to call him. He was very caring about my health.

Great experience as always with Dr B & Shannon both, amazing caregivers!

always an excellent experience with dr burgess. he listens, recommends and is always kind and caring his nurse is always attentive and courteous.

Very pleased with visit.

Dr. Burgess is excellent in making diagnosis

Dr B is the best

Dr. Burgess had an assistant taking notes on a computer will the doctor examined me. That was nice because Dr Burgess was able to give me his full attention. Dr. Burgess engenders a sense of calm and professionalism. I recommend him highly.

Dr. Burgess and his staff are outstanding! The support staff are caring and helpful. I am so thankful that this is my medical office. I will go nowhere else. Thank you!

Dr. Burgess and staff are top notch! I trust them with my medical health.

Doctor & staff are very efficient & professional

I greatly appreciate the common sense approach that Dr. Burgess brings to my care. He is knowledgeable and caring. Top notch.

William C. Burgess is the best doctor, anyone could ever have. His attention to his patients is remarkable.

Dr Burgess is the best physician I’ve ever had! He always takes time to listen and answers all of my questions.

Dr Burgess is excellent. He has been my provider for many years.

I always feel that Dr.Burgess has my health concerns completely under control and he is always so personal and even shows a humerus side sometimes ,he is just the best and I think HE ROCKS..??

Dr Burgess and team are always a pleasure to visit, which many surely cannot also say about their PCPs. Well-oiled machine always looking for ways to keep me happy and healthy. Great experience as per usual

Staff and doctor was concerned and helpful with my issue.

Dr. Burgess is the best. Listens carefully to my issues and makes sure they get addressed.

Dr. Burgess quickly zeroed in on an unexpected problem--A Fib. He was cautious and deliberate in spelling out what I should do in the near term.

Dr Burgess remains an important member of my health care team although my cancer care is through another provider. My husband and I consider his oversight of my health care vital to my recovery and well-being. I profusely thank him for helping me be here.

Dr Burgess is the best!!!

Dr. Burgess is a great doctor. I feel fortunate to have him as my personal physician.

Dr. Burgess is a wonderful provider. He is beyond knowledgeable, listens attentively and takes his time to ensure that your care is exceptional. His follow up care is above and beyond. ( His medical assistant and staff are also just as caring. )

I always feel well cared for and am treated with great respect, with every visit.

Had all my questions answered and it was a good appointment.

Dr. Burgess and his team are outstanding providers- truly, world class. He goes way beyond the norm to continually exceed my expectations. I consider myself lucky to have him as my primary care physician. Simply put, he is the best physician I have ever had.

Dr. Burgess is the consummate professional: compassionate care and sound experiential wisdom.

Dr. Burgess Is awesome. I can't say enough positive things about him. He is like a medical ninja or maybe a superhero, who's power is healing people. He's a class act, a top notch cat.?

Dr Burgess and his staff are The Best!

Very good experience as always.

I have received very personalized care

On time, did not have to wait long.

Dr William Burgess, First Charlotte Physician staff & lab are very courteous & accommodating

Dr. Burgess and his staff are the!

Dr Burgess is always kind, thorough, and attentive.

Very pleased with my annual visit.

Always a grade A+ experience with Dr Burgess.

Friendly and professional environment.

Dr Burgess is the best!

But if I recommend my Dr to others, then more patients would mean harder to get appointments when I need one. Dr B is a very popular Dr and our family has been going to him for YEARS! Hard to find drs you can trust and put your health in their hands!

I trust Dr. Burgess with my health care.

Dr Burgess is excellent and I highly recommend him.

We drive almost 3 hours to see Dr Burgess, he is awzome.?

The care and understanding from Dr Burgess and his staff was exceptional. Without his thorough exam, and recommendations, my appendix would have ruptured while I was out of town for a racing event.

Dr Burgess was awesome.

The doctor, staff and team was most pleasant, respectful and efficient during my visit. Always a help whenever I come in.

Dr. Burgress is very knowledgeable, and attentive. He always offers health options and goes over my health expectations.

It was a quick productive appointment.

Dr B & Staff are the absolute best!

Dr. Burgess is an excellent physician. He is always up-to-date on current medical practices and provides that information to the patient, accordingly. He is personable and easy to engage in conversation.

Great care

Dr. Burgess has been my primary care physician for around thirty years. The care has been consistently excellent.

Great Doctor, nurses, lab techs, and front desk staff

I couldn't be happier with the care that I receive at Novant Health. Dr. William Burgess is such a blessing to me and my family. As a retired nurse of 39 years, I can tell you from my experience that he is the best of the best. He always reviews my chart, labs, meds and recent tests. He gives a thorough examination and includes me in the plan of care. He is very professional, knowledgeable, compassionate, and respectful. His nurse and staff are excellent as well.

Wonderful Doctor and his nutse

Dr. Burgess is a great listener. I am always comfortable in following his directions. I look forward to my visits with Dr. Burgess. I know he has the overall health of all of his patients in mind.

Dr Burgess & his staff are great. Provided care for myself & family for 30 yrs

My PCP ALWAYS LISTENS CAREFULLY TO WHAT I TELL HIM AND SO DOES HIS STAFF AT ALL LEVELS. I never feel as though my pcp doesn’t care about what I have to say.

Dr. Burgess is our family physican and we trust him to take good care of us. He is very caring and knowledgeable.

Dr. Burgess gives a personal touch to visits. He not only listens intently but also thinks out of the box while extending the solutions and suggestions. This assures me that we are partnering in my healthcare needs. He always goes a step further by demonstrating concern regarding family i.e. inquiring about their well-being. When he walks with me to lab or the check-out station, it's as though he's placing his approval and signature on visit. Truly, he is one in a million! I love my doctor~

Dr. Burgess and his staff set the highest standards of medical service.

Dr. Burgess has consistently provided good medical treatment and advice over the years. Thank you Dr. B and team!

My doctor William Burgress was the ultimate physician that seemed to have reviewed all of my medical data and reports to provide a thorough diagnosis and treatment of my medical condition and measures to enhance my health.

I have had very positive and informative experiences with exams, questions, and any concerns relative to my health, anytime I see Dr. Burgess and his fine team of professional assistants. I have several friends who are also patients of his, and they all say the same. He is a fine and caring physician in whom I have trust, and know he will give expert advice.

Front desk folks are always on top of their job and are friendly

Always treated well at FCP - Ben a patient for over 20 years.

Dr Burgess and team are always the best, including this visit.

Dr. Burgess is the best

Dr. Burgess has been our physician for 29 years and we have such confidence in him. He is kind he is empathetic and he is very professional. He saved my eyesight. He is a credit to the medical profession.

Dr Burgess and his nurse Shannon are the best

Dr Burgess is wonderful. He genuinely cares. He is an excellent doctor and problem solver. He responds quickly on MyChart. He is The best!

Always trust Dr. Burgess to give good advice and what’s best for me.

Outstanding professional service!

Dr.B is awesome

Dr Burgess is one of the absolute best doctors anywhere!

Very polite and efficient!!!

Extremely pleasant with no stress. Dr. Burgess is the very best.

Dr. BURGESS & his staff are the best

Staff and Dr very caring

This doctor is exceptional

Dr Burgess is the best.

I trust Dr Burgess and his nurse completely as they are extremely knowledgeable, up to date on the latest medical facts, caring, and treat you with the upmost care. I consider myself truly blessed to have Dr William Burgess as my primary physician.

Dr Burgess is THE BEST

Went well as usual

Dr, Burgess and his staff are caring, personable, and efficient . I feel so blessed to be in Dr. Burgess’s care. He takes so much time at each visit, listens to my concerns about my health and follows up on any of my concerns.

Dr Burgess is an excellent doctor.

Waited long time (approx 30 minutes) For lab tech to finally take blood sample. There was only one person ahead of me waiting. No one was in lab.

Dr Burgess is wonderful

Dr Burgess took ownership of my health issues.I felt very confident that my health care was in good hands.

Dr Burgess went over my lab results with me and we discussed my meds and plans to continue on a healthy path for me.

As always, Dr. Burgess was why I continue at First Charlotte. He is so patient,thoughtful, and very informative about my status. I could use the primary care at my retirement community but I will continue at Novant until either Dr. Burgess retires or I stop driving, whichever comes first.

Fabulous Doctor!!!!

Dr. Burgess and his staff are always friendly, attentive, thorough and professional whenever I visit. I trust Dr. Burgess with all my health care needs. He provides excellent knowledge and guidance whenever I need to see a specialist.

Dr. Burgess is very competent and caring physician. I have complete trust in his opinion and he always takes the time to answer my questions. I feel like I am in good hands with him concerning my health.

My visit was handled promptly with minimum waiting.

Excellent provider, wonderful staff. Always exceptional!

Dr Burgess is always kind, genuinely interested and professional!

Experience with Dr. Burgess, has always been very satisfying and he always cares about your wellbeing.

The kindness in care of my doctor and his staff seems very personal, and makes me feel very cared for. I am confident in his care and concern for me and his assistant is so sweet

I always feel like my health is the priority while I am there .

Dr Burgess is always professional and treats his patients with respect. He answers questions and listens to my concerns. I am always pleased and relieved after a visit.

Dr. William Burgess is an excellent physician and takes the time to sit down and listen to any medical issues you may have at that time. I have full trust in Doctor Burgess and have been a patient of his for over 20 years and will continue to stay that way.

I experienced a medical emergency while I was there. Dr. Burgess and his staff handled the episode with exceptional care and concern. Dr. Burgess even took time to follow up personally after I returned home.

Dr. Burgess is the best need to increase his income

Dr. Burgess and his staff are wonderful!!

Dr. Burgess is the best doctor I've ever had. He listens to my issues and always provides good guidance and suggestions. I never feel rushed. Excellent doctor.

Really like Dr. B and respect the care and attention he gives to me. Can always contact him later through MyChart and he answers promptly.

My doctor burgess is the very best. I am so grateful at 91 that he takes great care of me. ??

Dr. Burgess always listens to any concerns or questions that I may have. Very professional.

Burgess is great. Thorough.

Dr. William Burgess and his staff are wonderful. He has been my doctor for years and years and he is the best doctor I’ve had. Several of my friends say that now that they are over 70, they feel that their doctors don’t really try to “cure” whatever is wrong with them, but I don’t feel that way about Dr. Burgess at all. He is caring, compassionate, and always well informed about anything that is bothering me.

Dr. Burgess and his staff are great!

Love Dr Burgess. Great man and physician.

I am extremely happy with my Doctor and his staff.

Have been seeing Dr Burgess for 13 years now and have always received excellent treatment and support.

Dr Burgess and his staff always deliver personalized, compassionate, and professional care. I have referred to this practice numerous times.

The staff were very friendly and courteous and I enjoy having the doctor I have which is Dr.Burgess

I have been seeing Dr Burgess for many years, and he is excellent.

Dr Burgess and his staff were awesome was a great visit

I definitely don’t like going to the doctor but I know it’s important for me to stay healthy so there’s no where else I would go Tops in my book

I have always had a great relationship with Dr Burgess and have always felt I have been given the best medical care possible.

As always it is a pleasure to see Dr Burgess weather my yearly or a sick visit ...he just has to be the best doctor ever ...in fact my husband and our 50 year old son Chris are patients with Dr Burgess as well ...

Dr. Burgess is always very good at making sure my specific needs and questions are addressed.

Dr Burgess is a very knowledgeable and caring doctor. I am lucky to be in his care.

Dr Burgess and his staff are excellent, and I highly recommend.

This team should be used to teach others at NH what customer service should be. Going to the Dr. Is not a pleasureable experience but Dr Burgess manages to make it more of a personal going to see a friend visit.

Dr. Burgess always listens and takes time to explain what is necessary

Dr Burgess is the best!!! He makes me feel like I am a friend. He cares about me and my health.

Longstanding relationship with Dr Burgess...

Knowledgeable, professional staff!

First Charlotte Physicians in Matthews is great! Dr. Burgess never disappoints.

Novant First Charlotte Physicians is across town for me, YET I do not hesitate to come here because the care is outstanding! From the front desk, to the lab techs, but especially Dr Burgess and his team, the care is exemplary. I have yet to have had any negative experience with Novant. I am most pleased and I continue to recommend Novant to friends and family. Thank you!

Dr Burgess is without a doubt one of the best physicians that I have received care from. He's thorough and professional. Plus he has a genuine interest in my well being. He is also pesronable. And, I trust him 100%. My experience with him and those that work with him has always been good.

Dr. Burgess is the best physician I have known. Professional with excellent communication skills.

I wish the world has more doctors like Dr Burgess. He a very wonderful, caring gentleman.

Dr Burgess is a wonderful doctor. I totally trust him.

I have been going to Dr. Burgess since around 1995 and I have been completely satisfied with him as my physician, and I completely trust him to take care of my needs and to inform me on things I should be trying to improve and thank him for saving my life ,Constantly for him finding my cancer in 2006 . I am sincerely very thankful for Dr. William Burgess.

Dr. Burgess and the staff have always been great. I’m very happy with my experience and I trust them with my personal care.

Professional friendly care

I received excellent care !!!! Dr. Burgess and his staff are awesome !!!!

Dr Burgess is SUPER! He listens, he explains, he makes any necessary referrals. He is very understanding about your concerns. He goes the extra mile.

Always a good visit. Dr B is the best!

The visit was very efficient. i was in and out quickly but had all of my concerns addressed. Dr Burgess is the best!

Dr Burgess is the only doctor I will ever see. I've been going to him since 1998. I totally trust him and respect his advice. I truly love him and Shannon his nurse and assistant. I have always been treated with respect and made feel like I'm family. Everyone at the reception desk have been there a long time also so walking in you know you're with people who care. No sure what I'll do if Dr Burgess retired before I die. Hope that doesn't happen.

Dr. Burgess is the best!

Dr. Burgess is terrific.

Dr. Burgess is the best primary care physician I’ve ever had. He’s a treasure.

Dr. Burgess a great listener , looks you in the eyes during conversation , thoughtful in response to your questions . Wonderful provider. Highly respect him .

Answered all my questions and took lots of time to explain things. Always a good appointment.

Great as always

DR B is great.