Excellent staff

Professional, caring and very friendly.

I was extremely impressed with Dr. Smith. He was extremely nice. He explained my condition thoroughly and plan for treatment. I would definitely recommend him.

My appointments are always very professional and friendly. I have been helped with my overactive bladder so very much. I always feel calm and eager for my appointments. I have recommended Pelvic Health to friends having urinary bladder problems. Thank you for all you do. Most Sincerely

Dr. Smith performed two kidney procedures on my left kidney in 2014. I’ve found him to always be the upmost professional at Novant Health. He continues to listen to my concerns and express any concerns my lab work may provide to him. Younger Doctors are not as professional as him. Dr. Smith is highly respected by me!

Over all a very good experience. The nurse that greeted me and helped me get prepared for the procedure was very kind and was very helpful. I asked many questions and she was very helpful, and gave me good suggestions.

Dr Smith & his staff were very respectful & kind for my procedure. It’s been a long journey but he has never given up on me

Dr. Smith is an extraordinary doctor and I am very grateful to have him taking care of me.

Great provider and staff.

Excellent visit. First time visit. Very pleased with Dr Smith and staff. Well informed and treated with respect I did not seem rushed Was given extra educational materials. Most pleased with my visit. Looking forward to working with Providers to hopefully ease my pain and discomfort .

Robin and Dr. Smith were very kind and professional and very thorough in keeping me informed during the procedure. Those checking us in and out were friendly and helpful.

It was very good Dr John smith was the best. I can’t explain how wonderful doctor he is the best

Dr sSmith is a very knowledgeable & compassionate physician.

The energy from the providers and the care I received from this staff was impeccable! Everyone took their time explaining everything to me. They took time to listen to my concerns and answered all of my questions… all with upbeat and positive attitudes (which is hard to find these days). I feel they went above and beyond to help me. Thank you Dr Smith, Dr Braxton, and staff!

Dr Smith a staff was great helpful Talk with my mom and I her son Larry Jr. they have a great team there I wish more medical office could learn from Them. thanks again Larry M. Kepley, Jr. (son)

A visit with Dr. Smith is always a remarkable experience. His knowledge of his specialty , plus a kind and caring approach, give me confidence that I am in good hands.

Please don't ever let Dr Smith retire!

Dr. Smith was both personable and knowledgeable. I would recommend this provider.

Dr. Smith and his staff were so kind and understanding; the medical student was able to relay to Dr. Smith the problem I was having with the intrauterine stimulator. Dr. Smith was able to reprogram the stimulator and gave me some things not to do before the next appointment. I highly regard Dr. Smith and my sister is thinking of changing her urinary care to his office.

Dr. Smith and the staff are great. Dr. Smith always takes his time to talk to you and answer all your questions and make you feel at ease. He shows you that he really cares.

Dr. Smith is one fine Urologist. Trust him with the Family Jewels.

Dr John Smith lll is an amazing knowledgeable caring informative doctor. I left the office feeling confident that all my concerns had been efficiently addressed.

Love Dr. Smith! Always is a great listener. He does not mind spending time with his patients. Great doctor!

As always Dr. Smith is a true example of what a great doctor should be like.

I had a very positive experience overall . The staff was great! Dr Smith was very informative.

Dr Smith is the best, I trust him completely.

Dr Smith is a great doctor!

All were nice.

I like my doctor and his staff they are very knowledgeable and friendly

Appreciate all Dr Smith’s advice.

Dr. Smith is very knowledgeable, professional and personable. I appreciated his thoroughness during this consultation. We had an effective dialogue to get at the heart of my treatment needs and to arrive at a solid treatment plan.

Dr. John Smith is a warm and caring physician. I trust him completely with my care and would definitely recommend him.

The doctor and staff are very knowledgeable in this field of medicine.

First time at the Pelvic Center. I was treated with respect and put at ease before & after my examination. Dr Smith took the time to ask me questions about my concerns and actually talk with me after his examination.

I absolutely love Dr. Smith, he is the best. He definitely cares about me and my health. I hope he never retires.

Doctor Jack Smith is awesome. He listens. He explains everything. It was a great experience.

Loved Dr Smith!

I have always had a most pleasant experience going here! The staff are exceptional and Dr. Smith is so caring, professional, and makes you feel as if you are the only patient he has, and I know he is extremely busy!

I felt comfortable with the doctor and his explanation of my situation.

I have been very pleased with the care I've received at Novant Pelvic Health Center, especially with Dr. John Smith as my urologist. Although there's not much that can be done to ease my IC conditions, it's nice to know that my health is a concern. Thank you.

Prior to my original visit to Dr Smith’s office, I had sever bladder issues. This was caused by damage from prostate radiation. Dr Smith been treating me with Botox injections to the bladder and it has corrected my problem. He’s an amazing doctor who made my life livable.

Dr. John Smith has always been first class. Novant is blessed to have him as a member of their team.

Professional and courteous staff.

Ladies at front desk very professional.dr smith goes up and beyond to make sure all questions are answered and makes you feel like he really cares about his patients.

Everyone I’ve encountered in this office is very friendly and has a way of taking away the stress of a doctors visit.

VERY PROFESSIONAL

Dr Smith is a wonderful and caring physician who has provided me with exceptional care for many years. thank you

Every one was really helpful and nice and the doctor was very knowledgeable.

Dr. John Smith is a very professional gentleman. He explains issues in great details. I highly have recommended him to other ladies.

Dr John Smith and staff are the best

Dr. Smith is a true professional and very attuned to my situation?

Dr Smith was awesome! Listened to my issues, explained things well and answered all my questions…

Dr Smith listened and explained all my questions. I would highly recommend Dr Smith for he is compassionate doctor.

I think Dr. Smith is the best!!! He is a wonderful diagnostician and has a kind way with his patients. I have a lot of confidence in him and wish all of my doctors were just like him!!

Dr.Smith and staff are nice

Dr. John Smith, and the other physicians at this practice along with the team members are exceptional when it comes to delivering compassionate care! I would not go anywhere else! I really can’t say that about Novant Health urology at Kimmel! That practice is overwhelmed with patients and the team members at the front desk are overwhelmed as well! Please never close Novant Health Pelvic Center at Highland Oaks as that is my preferred practice to go to!

Dr Smith is very professional , caring. And understanding. Very highly recommend!!!!

Love Dr.Smith, you can talk to him about everything!

Dr. Smith was excellent in his medical knowledge and oriented to best outcomes. His personality, warmth , and humor was such an asset to his skill as a physician. I would recommend highly.

Dr. Smith has helped me more than any other doctors have been able to help me in the past. I appreciate his help very much.

Dr. John Smith is the best! I’ve never had a doctor that was more willing to listen to my concerns and discuss them with me in language I could understand. He definitely cares about his patients.

Dr. Smith and the staff are the greatest

Dr Smith is the best urologist I’ve ever seen. He is the only one I will let touch me, period. If more were like him the experience of going to the doctors office would be a lot better.

Most wonderful Doctor and nurse Wish there were more like them

Everyone did a great job assisting me. Doctor Smith listened to my concerns and was able to advise me on what I needed to do at home to improve my condition. I’m grateful for everything that was done for me.

Dr. Smith was very nice and professional. He provided me with choices for my medical problems. Thank you

Wonderful experience with physician and staff.

Dr. Smith and staff is awesome always a great listener never a rush to get patients out quickly. Always helps with any questions or concerns we may have. Thank you

I had an excellent experience. I thought the staff was incredibly courteous and professional. Dr. Smith has an incredible bedside manner and is a phenomenal urologist!

Dr Smith is very personable, professional, and always takes time to explain things to me and take time to answer my questions. He is an asset to Novant

Amazing Dr. Amazing staff completely a remarkable experience

Great bedside manners by everyone

Dr. Smith is very attentive and patient to my 85-year old mother-in-law’s questions and denial regarding her UTI. He is positive and encourages her despite the fact that she questions his diagnosis. Ha, ha

Dr. Smith was professionally a joy to communicate my issues. His values seem to match those I call my own. Although the subject resulted in me being a bit reluctant to even make the appointment. Dr. Smith quickly erased any reluctance. I have another follow-up appointment with him in a few months!

Dr. Smith is 1 of the 5 BEST physicians/surgeons I've had within my lifetime as an adult. I thoroughly enjoy my visits with him. He listens to my concerns, and teaches me about my diagnosis so that I can care for myself appropriately. I'm tremendously grateful to be under his care!

Dr. Smith is very professional and takes time to explain the anatomy and how it changes as we age. I did not feel like he was rushed to end my appointment. The other staff was very courteous and it appeared they enjoyed their job.

Love Dr. Smith, he is so compassionate and understanding. He treats the "whole" patient.

very concerned and wanting to help

Novant is so fortunate to have Dr. John Smith on their staff. He is very knowledgeable and professional. I feel very comfortable with him as my urologist and he has a way of making you feel that things are going to get better since l was diagnosed with prostate cancer.

Dr. Smith lll an excellent physician in all respects.

This was my first meeting with Dr. John Smith, and I am so satisfied that I am switching to him for my urology care. He was attentive and very forthcoming with information and suggestions. I'm looking forward to seeing him again.

Have been going to Dr. Smith for 7 years. Could not ask for a better doctor. All the staff is always friendly and helpful.

John Smith, Md was professional and personable.

I do not hear well, I did have some trouble hearing details.

Friendly staff , very helpful.

Dr. Smith listened patiently, explained options clearly, and answered questions completely.

Dr John Smith is very professional and has a very good bedside manor.

Dr. Smith is likely the best Dr. that I have ever had!

Dr John Smith is the BEST

Dr. Smith was so kind and genuine as we talked. I did not feel rushed nor did I think I was just another patient. I now have a plan for action which I never received from Baptist Hospital.

Very good experience

I am very grateful for NOVANT scheduling me so quickly . I truly appreciate the care that Dr. Smith and his nurse gave .

I feel and have always felt comfortable,well informed and given time to ask any questions I might have. They were answered thoughtfully . The atmosphere in the office is always calm.

Very personable. Was very comfortable.

Check in was quick and easy. The nurses were helpful and attentive. Dr. Smith was fabulous. He made me feel like I was the only person he had to see. He explained everything so I could understand the issue, the options and his recommendation, and why it was his recommendation. I was very satisfied.

I have a lot of confidence in dr Smith given his experience and back ground

It was very positive from start to finish.

I appreciate Dr. Smith and his concern for my health. I recommend him for anyone with any kind of urinary problems.

Doctor Smith was terrific ,knowledgeable, professional, and kind. The very best I have seen in that department

Good experience

I really feel comfortable going to Dr Smith. He is great, and makes you feel really relaxed. His nurse that accompanied him is great also. I can’t say enough good things about those two!

From the front staff, to the CMA’s, to Dr. Smith!! They are the best of the best!! Going through the journey of pain is hard, but having a great care team makes the hard days better!! Really thankful for you all!

Thank You all so Much for your Kindness and help! Everyone was helpful

Very well satisfied.

My appointment was one of the best healthcare experiences I have had lately!

Excellent treatment by the entire staff.

Everything was a great experience. I was met with courtesy and the wait time was minimal. Overall, it was perfect

Dr. Smith was so friendly and so helpful. I recommended him to a family member 5 minutes after I left his office!

Dr. Smith was great! One of the best providers I have seen maybe ever. He actually listened. I’m so glad he was my provider.

Dr. Smith is a class A number 1 physician and knows his stuff! Explains issues the best of any physician I have ever been to.

Dr. Smith has been my Urologist for several years. He provides excellent service regarding my healthcare needs.

The doctor was personable and informative, a pleasure to meet.

Loved Dr. Smith's attitude, medical knowledge, and sense of humor. I am delighted to have him for my care.

Having the type of surgery that I had was very personal. I have found every Dr. that I had to see was extremely efficient and respected my privacy 100%. My journey took me to Dr. John Smith, he was just a breath of fresh air and assured me that I was going to be fine. I have now found that he was correct. Very happy with Dr. Smith and all the Drs. I saw along the way. I will go no where else for my health care.

The staff is very friendly and helpful. They were easy to have conversation with. Dr. Smith is very knowledgeable in his field. He is easy to discuss problems with as well. I received medication that helped with my problems.

Dr. Smith truly gets to know his patients, personalizing their care. He clearly explains everything in a very understandable way. I wouldn't go to anyone else.

Dr. Smith and his staff are so personable, make me feel right at home. He is one who sits down and talks to me as if I'm the only patient he has. He's a wonderful doc!!!!

Dr. Smith was very helpful and throughly explained things to me. He is a very knowledgeable and interesting man. He seemed very interested in helping me with my health problem, and his manner gave me hope that my health situation would be better by summer. Overall I had a very positive and pleasant appointment with him and his staff.

Professional and courteous staff.

My experience with this provider has proven to be the best of all.because of his positive attitude and work habits is why I will grade him 100.Thank you so much for it all.

Dr smith is a true professional he listens and then gives his advice.cares about his patients.always treated great any time I'm there.does not matter who is seeing me always professional.

Dr. Smith and his team are ALWAYS courteous and professional when I have an appointment with them.

I thought this went went very well and was glad to see dr smith and team, they all worked well together and I was in and out quickly and painlessly.

DvSnith is great!

I like my doctor and the staff they are wonderful

I would not go anywhere else for my care! Both my Mom and I have been patients of Dr. John Smith of over four years. My Mom was also a patient of Dr. Myasaki (sorry for the incorrect spelling). Both my Mom and I had outpatient surgery at Medical Park Hospital which was done by Dr. John Smith. I trust Dr. John Smith with my care and find him to be an excellent physician who takes the time to explain everything to the patient in language they can understand.

Dr Smith is an excellent doctor and I feel extremely fortunate to be in his care. A+++

Great group of people and great doctor. Trust them 100%

Dr. John Smith is very professional and concerned about helping to control my health issue. I have personally recommend him to numerous ladies sharing his excellent knowledge on ladies’ issues.

I love this Dr and his staff

Thrilled to be seen timely. Wonderful care.

Dr Smith and his staff are always professional I appreciate the care

The nurse I talked with first was professional and friendly and Dr Smith was great, very friendly, very knowledgeable and very concerned.

I am very pleased with the care I receive with Dr. Smith and his team

Dr. Smith is one of the best doctors I have.

I wish more physicians and their offices were as comfortable and efficient. My daughter was empressed. She was amazed at his care and manner of caring for her 92 year old mother. He didn’t dismiss me with a “what do you expect at this age “ but this is what we have and we will treat it this way.

You’re very wonderful doctor and staff very pleased

Dr.John Smith is very good at explaining my health concerns and very patient..Great Doctor and a very courteous staff.

Dr Smith was very thorough explaining different surgical options. He will do my surgery in Jan.

Dr Smith is a great Urologist. His staff were very helpful and friendly and they were informative. Wonderful experience with good people.