This was a first new patient visit. Dr. Murphy took time to get to know me and my medical past. He asked several times throughout the visit if I had questions. At the end he gave me a plan for how we would continue my treatment and when he felt was best time for next follow-up. Excited to have Dr. Murphy a part of my care team. krw

My visit was very excellent

Very thorough and punctual. Staff was friendly and professional. Having trouble with computer but explained it was a new system. Dr Murphy was very courteous thorough. He took time to ask questions about my symptoms and explain what and why he was doing the tests he thought was needed.

very enjoyable

Finally, insisted to see MD not PA. Have seen MD several times and am not amenable to seeing anyone else who might be more readily available! Why are patients having such difficulty seeing MD's that they have an established relationship with?! This is ridiculous!

All the doctors, nurses, technicians and administrative people at this office are exceptional. They save my life and continue working on keeping me alive. I love every one at this Cardiovascular center. Best of Wilmington and probably North Carolina. They care about their patients. Best is All for them.

It seems that the "system" is under great pressure and it is all a mill attempting to process as many people as quickly as possible rather than focusing on the patient their needs and concerns. I do not blame the Dr's nurses or attendants, they attempt to to a good job but the issues and problems flow from the Admin and corporate control who are focused on profit not quality of care for patients, This is also reflected in the fact you cannot even call and speak to anyone easily. The menu system will attempt to keep the patient in an automated response system. Then "driven" to the internet portal or wait and hope for a return call which may or may not come.

Dr Murphy was easy to talk with and did not rush me through my appointment. He has been very helpful in the past through multiple ambulance and hospital recommendations. His staff and everyone I had contact with was also very kind and helpful.

My total experience was great! My husband went with me to meet my dr and was amazed at how quickly I got in. Also he said Dr Murphy was very informative and nice. As well as the rest of the staff

My pleasure visiting this facility. Everyone is so nice, courteous, and helpful.

Great day

I like the way the Doctor took his time and answered all my questions. Dr Murphy has always explained what was going on in terms I could understand and thankfully with a great deal of patience.

Everyone was super nice and knew exactly what they were supposed to do.

Dr. Murphy is very attentive to my needs, and I trust him to make good decisions about my heart health!

Dr. Timothy Murphy and his staff were terrific. Having moved into a new home in a new town, I was concerned about who my cardiologist might be and where to find him. I took a shot in the dark with Novant and very glad I did. Dr. Murphy was fantastic. We had a wonderful conversation on a healthy lifestyle to help control arterial disease. He certainly took his time and I did not feel rushed in anyway. The thoroughness of our conversation was all that I hoped for and more.

I have the utmost trust and confidence in Dr Murphy, as he has been instrumental in keeping me healthy since 2008, and always responds to my needs.

Good bedside manner

Dr. Murphy was very informative and personable, good bed side manner.

Dr Murphy listens and organizes the information in very understandable ways. He follows up with additional questions and is very thorough with his treatment plan. I trust Dr Murphy.

Doctors assistant was very rude and was very disrespectful. The doctor was very professional, respectful and kind

The telephone system at this practice is completely unacceptable. The numbers we are given ring for long periods of time without being answered. And then we are told to leave a message which may or may not get answered. This is no way to run a practice. Especially a practice in which you have such good physicians. People will look elsewhere.

Every time I meet with Dr Murphy I leave the office knowing more than when I came in. I appreciate that he take the time to keep me informed.

Communication between staff and provider was insufficient. Reason for visit was not completed due to provider off on day to return for forms being completed for processing.

At check in, the person behind the desk asked me to provide personal information that everyone in the waiting room could hear. When I said I wasn't comfortable saying things out loud, she said I could write them down. She was lovely, but I feel that this office needs to set up better procedures to protect patient confidentially at check in.

I've been a patient of the heart institute and Dr. Murphy since 2012. I've always had good and appropriate care for my heart issues. Dr. Murphy always takes the time to listen to me and to answer any questions I have. I definitely trust Dr. Murphy and his staff with my heart issues.

Fully met expectations

Thanks Dr Murphy, Judy & Dakota for taking such good care of me!

I always have a nice experience with this doctor and his staff. Thank you ,

Excellent in all respects. Thank you Dr. Murphy & staff!

Dr. Murphy is the epitome of a caring doctor. He is so popular and of course very difficult to get an appointment.

Dr. Murphy and his staff are great.

Dr Mark Murphy is very thorough & he pays attention to the details. We appreciate his sincerity. I am very happy that Dr Mark Murphy is my cardiologist.

I'm always very comfortable and at ease with Dr Murphy ?

Dr. Murphy was very thorough and easy to talk to, and provided me with the answers to my questions. His nurse was also very good. All in all an excellent experience.

Annual check up with Dr. Murphy. Nothing negative to comment on, and appreciate his candor and recommendations.

Very helpful

Love Dr Murphy!!!

I loved the staff and I thought the doctor was very understanding to my needs.

Everyone in the office was knowledgeable, professional, and friendly. Dr Murphy took the time to listen to my concerns and gave me advice that I trust.

telephone system needs to be simplified. Can't call without leaving a message and no one calls back. Not every situation revolves around accessing my chart.

Mark Murphy is the kind of physician everyone wishes they had.

It was a great appointment and everyone was was very pleasant to deal with, I was very pleased with the way I was treated. I think the system is working well for me

A very positive experience. I was a new patient with high anxiety. From check in to check out each person calmed my anxiety. I left there relaxed , and all my questions were answered.

Everyone was extremely polite and professional! Thanks!

Dr Murphy is well informed, interested in me, and provided a very quick and professional evaluation of my health issues. He answered all of my questions. His manner is cordial and friendly. I'm happy he's my cardiologist!

Dr Murphy has always been very good

Been seeing Dr Murphy for many years, always satisfied with his quality of care !!

The visit was great from start to finish, very short wait time and once in the exam room the doctor was very helpful and answered all my questions.

Professional, friendly, knowledgeable excellent care

Dr Murphy is top Notch! Understanding, reachable and listened as well as educated. Very happy with him

Dr. Murphy answered all my questions and explained all procedures and test results. I appreciate all the time he spent with me.

Very professional and caring

This was my second visit to the Heart and Vascular Dept since the month of June. Every one I have interacted with was professional, courteous, and had good people skills.

Kela and Dr Murphy were wonderful

The staff and Dr. Murphy were professional and courteous

Great group pf professional medical providers at this location. The facility was new and beautiful as well.

Very professional staff that works well together

Dr Murphy couldn't have been more pleasant and informative! We ask a lot of questions and he was very patient and answered all of them! We didn't feel like we were being rushed or that we were taking up too much time! The entire office staff were kind and helpful!

Always friendly and professional.

We loved the time Dr. Murphy took to explain to my husband and I. We never felt rushed and he never looked at his watch. We felt our voice mattered.

Was very happy with my visit to see Dr Murphy.

The nurse who prepped me for the visit was not friendly and did not communicate well. Seemed not interested in her job.

Dr Murphy, his assistant and the intake receptionist were all professional

Dr Murphy and staff provide excellent care. They always listen without interrupting, and continue to manage my health issues in a positive manner

No problems - good service and care!

Dr Murphy was caring and listened to me. He gave my good advice and I trust him.

I have always felt very comfortable with the care that I have been given in all of the years that Dr. Murphy has been my cardiologist. He is very easy to talk to and explains things in ways that I can understand. I am very pleased with the relationship we have formed over the years.

Dr Murphy and his nurse (I can't remember her name) were awesome and super fast!

Dr. Murphy was excellent. He was kind, listened to my concerns, thoroughly examined me and explained everything & answered all questions. I appreciated his calming presence and confidence when personally feeling overwhelmed. I was impressed I could obtain my blood work immediately and will have additional testing very soon. Thank you to Dr. Murphy and staff. I would highly recommend your services, staff and facility. Again, thank you!

Dr Murphy is great doctor !

Took weeks to get an appointment regarding what was potentially a health risk....

Dr. Murphy is the best, explains for your understanding, so kind and considerate. My experience at NHRMC was one of the best I've had

It was a great experience. With not knowing what is going on, with my heart. they really help put my mind at ease as far as finding out and what to do to help.

I felt that the doctor was annoyed at having to communicate with me by writing responses to my questions because I am hard of hearing and hearing aids no longer help me. I have not had problems with other doctors. I suggest future video appointments so I can use captions.

Nice experience! Efficient. Very courteous!

Dr. Murphy, Erin & Sabrina were all caring, professional and friendly!

Dr Murphy is really nice.

Berry good

Please add Dr. Murphy to MyChart so I can communicate with him throught the App. VERY IMPORTANT!

On time with appointments

Dr. Murphy and his nurse should be commended for their excellent care of me. They were both very professional and helpful to all my needs. I appreciate the time they spent with me and would like them to know how much I appreciate them.

THANKS for listening to my medication concerns and helping to reach an answer to my problems!

I liked Dr. Murphy

It was great and professional

He was very helpful and courteous with my problems

I am blessed to have Dr. Murphy for a Cardiologist.

Dr Murphy is the best! He listens & explains things so I understand. Staff is good also. They work well as a team for the patient.

I am happy to have Dr. Murphy as my cardiologist now that I have moved to Bolivia and build a new relationship with Novant Health Care system and the doctors I will need going forward.

Excellent staff, excellent MD! Could not have been better!

Dr. Murphy was very good at answering all my questions and made me feel at ease.

Dr. Murphy is always thorough and takes times to answer my questions without rushing me.

Dr Murphy is a wonderful doctor i trust him very much very knowledgeable!!

Dr Murphy is exceptional!

Always great experience. Feel better each time I leave appointment

Very professional , well run office visit

Dr Murphy is excellent and always thorough, pleasant and takes his time to provide excellent patient care. The staff were great and the new facility is amazing and very convenient.