Dr McDonald and her staff are exceptional- gold standard in primary care!

Always provides excellent care. A real pleasure. Highly recommend.

My wait was not long and staff was prepared and professional

I feel fortunate to have Dr. MacDonald as my primary care physician. She listens, cares, and presents medical information in an understandable way. Her entire team is helpful and caring.

Dr McDonald is the best doctor she listens and helps in any way she can. She is kind and caring for her patients. She also goes over everything very carefully. We love her

I never feel rushed during an appointment with Dr. McDonald.

De McDonald is wonderful !

Amazing group! Everyone is so professional and kind. Well run practice!!

Dr McDonald is exceptional and so is her team.

Dr GiGi and her team have been fabulous with my father. Very helpful and accommodating to his needs. Always provides beneficial information for what may be needed .

I love Dr GiGi MacDonald! She is a very good, she listen and makes me feel very comfortable!

Dr. Macdonald is an excellent provider!

Dr. Gigi MacDonald has been my primary care Dr. for many years and hope she always will be. So caring and I know she is always there if I need her. She is an exceptional physician and so glad she is mine.

Dr MacDonald and her team are excellent.

Always a good visit - very thoughtful and throrough

All the staff was courteous and polite. My doctor listened carefully to my concerns and gave me appropriate feedback as she always does.

Professional and knowledgeable

Dr. MacDonald answered my questions regarding my health and took appropriate measures to alleviate my concerns.

Dr. MacDonald and her staff were extremely responsive. The Lab and CT scan staff were friendly and helpful.

Dr MacDonald addressed my issues quickly & with much knowledge. She ordered appropriate labs & helped me understand how i was making the issue worse with food choices. I appreciate her skills & kindness.

The was a considerable delay. The doctor saw me about 50 minutes after the appointment time. Of course, the nurse saw me during that time. And the doctor sent me off for a blood test before she saw me.

I have a great doctor

Wonderful, caring and professional doctor and staff

Dr. McDonald always listens to what I have to say. She keeps me updated on my lab values & what that means. She also has a very encouraging way about her.

Great

Dr MacDonald is excellent in understanding and listening to my concerns.

I appreciate getting an appt so quickly.

I have been a patient of Dr. MacDonald’s since moving to Wilmington nearly 15 years ago. She & her staff have always treated me with the utmost professionalism & courtesy. I have never felt “brushed aside” or that my questions were unimportant. Questions left on My Chart have been answered thoroughly & in a timely manner.

Dr Mac and her staff make you feel well cared for, always! Thank you!!!

I appreciate Dr Macdonald being responsive to my concerns.

Always a pleasure to see the staff at this facility. My health and welfare are priority one with my cadre of health care professionals.

Nurses staff and Dr. Are always nice, they listen and very professional.

I appreciated getting an immediate appointment for my problem. It was worrisome to me and Dr. MacDonald allayed my fears with her care.

The entire team was awesome and this experience could not have been better. Dr. Macdonald, Teresa, & Colby kept me informed and were very kind and helpful. Thank you all. :)

Always a good, thorough and pleasurable visit!

My primary care (Dr Macdonald) is the bomb. So compassionate friendly down to earth and kind

Dr. Macdonald is the best!!!

Dr MacDonald and her staff take the time to resolve both major and minor issues with her older patients. She is thorough while being compassionate.

Love Dr. MacDonald and all of the staff

I have great faith in my provider, Dr MacDonald.

Excellent care from the best team!

Everyone has been very professional with each of my visits.

Dr. Gi Gi takes very good care if me.

Dr Macdonald is a professional and well qualified physician with great “bedside manner”

all the medical staff and the doctor are very caring and informative professional and friendly.

I have been going to Dr. McDonald since 2019. Appointments have always been on time. She’s a great listener as a doctor and truly cares about her patients.

I drive across the county just to see Dr. Gigi! She always listens.

As always, Dr MacDonald was caring, personable and inclusive about my issues. She is possibly the best physician I have ever had and I am a retired ER nurse!

Courteous, kind, listens to complicated older patients.

Dr. MacDonald addresses concerns in a thorough way. I have the utmost confidence in the care she gives.

Dr. MacDonald was thorough, very professional, capable and caring. I have confidence in her ability and commitment to take good care of me.

LPN Heather and Dr Mac are a great team. Over the years, I've always felt listened to and respected and felt like I've had extraordinary, personalized care.

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Dr. MacDonald is a valued and caring physician.

I always have a wonderful experience with Dr. MacDonald. She is very knowledgeable, concerned and caring. She always asks if I have any questions. She says to let her know if I need anything or have any questions!

Dr Gigi is so thoughtful and thorough. Excellent dr.

I love Dr. Gigi MacDonald and staff. I have confidence they will help live as long as possible in as little pain as possible. They are thorough!

Great experience!!!

Very pleased.

Dr. McDonald gave me more guidance and knowledge in the short time I saw her than other doctors have given me in numerous appointments. She was very thorough and made me feel heard. She is definitely the kind of doctor I have been looking for since moving to Wilmington.

staff is great.

Dr McDonald is on top of her game. She will get to the bottom of any health concerns of mine. She is professional, a good listener, concerned, and so nice and easy to be around. I think she s the best and Novant is lucky to have her and so am I.

Professional staff

I have what I consider the best primary care in town and I am so grateful to be with someone that sees me and my needs Lucky to have Dr McDonald's and her very caring staff in my corner.

Unfortunately Novant is going through computer changes whis affect the Doctors and nurses. This did not change their wonderful patience or my treatment. They are the best team!

Dr Macdonald and her team are professional and courteous. They work well together and Dr Mac always makes sure all my questions are answered and my need are met.

Dr. MacDonald is wonderful. The whole staff is amazing .

Dr. Gigi MacDonald and her staff are totally professional, competent, caring and courteous

Dr MacDonald did not read recent problems on my chart. Showed little interest in my impending surgery. She blamed the lateness of our visit on new charting system. A very upsetting visit. I would have liked her opinion on the surgery. I really felt she was distracted & disinterested.

Good

You have already covered all the bases with your questions and my responses. Excellent medical facility in every way!! Fantastic caring staff!! Love my doctor. Wouldn't want to go anywhere else!

Excellent

i wish my surgical appointment would have been made then instead of waiting for a call.

Excellent Care!

I feel Dr Macdonald is just the best doctor for me.

I felt like I was, instead of at my annual doctor's visit where I can voice my concerns, at the routine annual doctor's visit where she told me what she had to say to get paid from my insurance. Nonetheless, what she said made sense, but she did not hear all I wanted to convey to her. At least that was my perception.

I continue to not like wait times to see doctor. They put you in an examing room, and you wait longer than the 15 minute waiting window.

Dr. Macdonald is an amazing doctor!

Always very good

Professional staff

Dr. Macdonald and staff are superb.

Dr. MacDonald has always been both professional, personal, and kind, I would highly recommend her to anyone seeking a great doctor of General Medicine. Her nurses and other staff members are also excellent. Hats off to her fantastic nurses!

Dr. Gigi McDonald is the best primary care doctor I've ever had. She listens to my concerns and makes thoughtful decisions. She does not rush me out in 2 minutes like many offices do now. She is also very responsive and took time to call in a prescription for me after-hours on a Friday, so I didn't have to wait until Monday to start my medicine. We need more doctors like her. She is appreciated!

Both my nurse and doctor listened to my concerns and were eager to help me find a solution. Thank you!

The radiology dept staff was rude and appeared disconnected. I signed in and took a seat. After a long delay I went to the front and asked how long it would Be. I was informed that the tech just got back from lunch and I was 2nd in the process. I would not have sat and waited over 30 min had I known she was unavailable and at lunch. The radiology department could have cared less about my personal time or needs .

Excellent care as usual. Excellence is the norm!

Dr MacDonald and staff are the best!

Always a pleasure to visit Dr MacDonald and her team.

Teresa is always very professional and caring. I have never had a better primary care physician than Dr. MacDonald. She takes her time to listen to me. She explains everything thoroughly. She is just so kind, professional and knowledgeable, I'm very happy I've chosen this group for my care.

Great!

Every part of my visit was great

Dr Gigi and her staff are the greatest . Not a long wait time to be seen

Always a caring staff

Excellent

Dr MacDonald is an excellent physician. I am thankful to have her as my PCP. I was scheduled for annual well check but I had more pressing medical issues that she addressed . My only recommendation would be for her staff to let patients know their names.

The nurse or PA was extremely proficient and professional. She is an asset.

I sincerely appreciate Dr. MacDonald's caring and compassionate approach at a time when so much of our medical care system feels rushed and impersonal.

Dr. MacDonald and her staff are great. She always takes time to listen to me and my concerns. I never feel rushed. She always goes above and beyond to be sure all my needs are met.

Dr. Gigi Macdonald is the best! Most caring physician I've ever had.

As always Dr. Macdonald and her staff excel in all areas.

Dr MacDonald is exceptional, she's knowledgable, compassionate and thorough.

Excellent! Very kind staff and Physician

Wonderful doctor. Wide range of knowledge and draws clear logical conclusions for patients

love the staff and Dr. Macdonald. the listen carefully to any concerns and always follow up with appts. referrals messages etc. plus. they are all very personable

Dr. Macdonald is a wonderful, knowledgeable and empathetical provider. I had an urgent need to see her for a new issue and using the portal to contact her clinical staff worked smoothly to schedule an appointment within 24 hours to see my PCP. Heather was a huge help in scheduling me.

Dr MacDonald is the best!

Follow-up was great-received a personal call to discuss lab results. Staff worked well with the assisted living facility. Very professional and excellent communication.

very happy with Dr. Gigi Macdonald

Dr Macdonald is always very thorough and compassionate.

Have been coming to this office for many years. Gigi MacDonald and her staff are the best!

Excellent.

I'm impressed with Dr MacDonald and her staff. A smooth running office from check in to check out. Dr MacDonald is very knowledgeable. She listens, can answer your questions and very pleasant. I'm pleased she is my Doctor.

Dr. Gigi is very informative and explain all my Lab Test to me.

Dr MacDonald is the best physician I've ever had! Her staff is great too! Thank you so much!

Dr MacDonald and staff are wonderful!! I was worked in for a CT scan. They were friendly and truly cared for how I was feeling! Thank you to everyone at Myrtle Grove Novant!

Dr. MacDonald is an exceptional physician she clearly cares about her patients health.

Dr. Macdonald is #1 in my book!

Dr. MacDonald and her staff are outstanding. They always treat me with respect and are always on top of keeping me updated about my health. I could not ask for a better family doctor than Dr. Gigi MacDonald.

Always great service from my provider and staff

1/2 hr wait in room.

I felt Dr. MacDonald truly listened to me and I can't say that about many physicians I've seen in the past.

Gigi MacDonald is a very compassionate doctor and kind. I always have a good visit with her no matter what issue I am having.

Since starting my healthcare with Dr MacDonald & the Myrtle Grove facility (2016), I moved to Sunset Beach, 60+ miles away but because I have absolute confidence in my healthcare team at Novant/NHRMC, I have & will continue to make the trip to see them for routine and/or needed treatment. They're just a terrific team!

I did have to wait 30 minutes after being put in a room, but Dr Macdonald is worth it. She answered difficult questions & was intelligent & focused.

Excellent in every way as usual. Dr. MacDonald is the best!

All good

This is the Best medical office! They are kind and efficient and I Love Dr Macdonald!!! She listens so well and if I have a question later I just email her through mychart and she responds immediately! The Best!!!

Love Dr MacDonald, she makes me feel she is really invested in my continued good health.

I always feel comfortable asking questions and appreciate the time they take to answer and discuss if necessary ??

All good

I have seen perhaps 20 Physicians in the past 10 months in relation to my son and felt so discouraged by the lack of connection and understanding in what to do for his care. Meeting with Dr. MacDonald was such a refreshing change, she was engaged, informed, providing answers to complex questions that were relavent to the bigger picture of my care and well being.

I drive across the county to see Dr. Gigi even though there are many qualified doctors much closer to home. Love her warmth and attention. Her nurse Teresa is also great!

Dr MacDonald, Teresa and Heather are a fabulous team. They have ALWAYS address my concerns and I feel are thorough with my health concerns. I have a complicated health history and I really trust their care!!! The front desk and checkout were also good and the lab tech got my crappy veins on the first time!

I have received great and proactive care, either in person or via tech visits. I'm in great care. Thank you Dr. MacDonald, Heather and all.

Provide the proper care and diagnosis. Referred me to specialized care.

I like the fact that I didn't feel up to driving but I could still get the medical attention. I needed my provider, Dr. MacDonald and her staff are very compassionate and caring.

Dr GiGi MacDonald is wonderful!

Appointment was good, came up with an action plan.

I understand that emergencies occur and those patients need to be seen and cared for properly And I know I would be seen if needed. But I had an extremely long delay for my appointment. The staff was very courteous and kept me informed of delay. Just a comment

I LOVE Dr. MacDonald! She listens, cares, explains, and is absolutely the BEST! So happy she is my primary care physician. Her support staff is wonderful as well.

Dr. MacDonald is one of the best providers I have. She is professional and very knowledgeable.

Dr MacDonald and all the staff are very professional, helpful and courteous

Dr MacDonald, the nurses Heather and Teresa are all very experienced and excellent. I feel so lucky to have them caring for me. They are definitely the best!

Dr. McDonald is very thorough while being caring and very attentive to any concerns I had.

Always kind, professional, and value my time. Appreciate my MD and her staff.

Dr. MacDonald and her staff are caring, professional and thorough. I couldn't be more pleased with their high level of care!

Dr. MacDonald took the time to review my file before my first appointment with her. She was knowledgeable, thorough, efficient, and asked probing questions to assess and discover the information that she needed to know about me as my new primary care doctor. She is a no nonsense doctor and I very much appreciated that about her.

Dr MacDonald is excellent Dr. She listens, she cares and she offers many solutions. I am very thankful to have made it into her practice.

I normally see Dr Holt but I loved Dr. McDonald. She fully took care of me and addressed all my concerns and questions. I needed immediate urgent care and she fit me into her busy schedule. I really appreciate your team of doctors and your facility.

Dr. MacDonald and I have been together for at least 10 years. She listens to me. She explains things carefully about a medication about why she's doing a certain thing. Her staff,Heather and Teresa, work perfectly together with her, and are extremely kind and friendly and very knowledgeable.

Dr. Gigi MacDonald is a great physician. I have already recommended her to others. I feel she really listens to me and comments about topics from previous visits. I don't feel rushed with my appt.

Dr. Macdonald and her staff do such an excellent job.

As always Dr. MacDonald, Teresa and Heather were wonderful! Friendly, knowledgeable, caring, empathetic and professional to me as their patient.

Dr Mac Donald listened to all my issues & questions and had additional information on resources.

This is the most efficient office I have ever encountered!

Dr. Macdonald is WONDERFUL! She handled my many questions and health concerns with thorough, compassionate responses. I feel very fortunate to be one of her patients.

Dr Macdonald is always thorough in her care, her team is great with patients. I would recommend her and this office to anyone.

Theresa, Heather and Dr.Macdonald are a great team! They are professional and make you feel at ease. Everyone was very efficient and on time! All my needs were met :)

As always care and respect. Always go above the line of care. Love that bunch