Very pleased.

Dr. McDonald gave me more guidance and knowledge in the short time I saw her than other doctors have given me in numerous appointments. She was very thorough and made me feel heard. She is definitely the kind of doctor I have been looking for since moving to Wilmington.

staff is great.

Dr McDonald is on top of her game. She will get to the bottom of any health concerns of mine. She is professional, a good listener, concerned, and so nice and easy to be around. I think she s the best and Novant is lucky to have her and so am I.

Professional staff

I have what I consider the best primary care in town and I am so grateful to be with someone that sees me and my needs Lucky to have Dr McDonald's and her very caring staff in my corner.

Unfortunately Novant is going through computer changes whis affect the Doctors and nurses. This did not change their wonderful patience or my treatment. They are the best team!

Dr Macdonald and her team are professional and courteous. They work well together and Dr Mac always makes sure all my questions are answered and my need are met.

Dr. MacDonald is wonderful. The whole staff is amazing .

Dr. Gigi MacDonald and her staff are totally professional, competent, caring and courteous

Dr MacDonald did not read recent problems on my chart. Showed little interest in my impending surgery. She blamed the lateness of our visit on new charting system. A very upsetting visit. I would have liked her opinion on the surgery. I really felt she was distracted & disinterested.

Good

You have already covered all the bases with your questions and my responses. Excellent medical facility in every way!! Fantastic caring staff!! Love my doctor. Wouldn't want to go anywhere else!

Excellent

i wish my surgical appointment would have been made then instead of waiting for a call.

Excellent Care!

I feel Dr Macdonald is just the best doctor for me.

I felt like I was, instead of at my annual doctor's visit where I can voice my concerns, at the routine annual doctor's visit where she told me what she had to say to get paid from my insurance. Nonetheless, what she said made sense, but she did not hear all I wanted to convey to her. At least that was my perception.

I continue to not like wait times to see doctor. They put you in an examing room, and you wait longer than the 15 minute waiting window.

Dr. Macdonald is an amazing doctor!

Always very good

Professional staff

Dr. Macdonald and staff are superb.

Dr. MacDonald has always been both professional, personal, and kind, I would highly recommend her to anyone seeking a great doctor of General Medicine. Her nurses and other staff members are also excellent. Hats off to her fantastic nurses!

Dr. Gigi McDonald is the best primary care doctor I've ever had. She listens to my concerns and makes thoughtful decisions. She does not rush me out in 2 minutes like many offices do now. She is also very responsive and took time to call in a prescription for me after-hours on a Friday, so I didn't have to wait until Monday to start my medicine. We need more doctors like her. She is appreciated!

Both my nurse and doctor listened to my concerns and were eager to help me find a solution. Thank you!

The radiology dept staff was rude and appeared disconnected. I signed in and took a seat. After a long delay I went to the front and asked how long it would Be. I was informed that the tech just got back from lunch and I was 2nd in the process. I would not have sat and waited over 30 min had I known she was unavailable and at lunch. The radiology department could have cared less about my personal time or needs .

Excellent care as usual. Excellence is the norm!

Dr MacDonald and staff are the best!

Always a pleasure to visit Dr MacDonald and her team.

Teresa is always very professional and caring. I have never had a better primary care physician than Dr. MacDonald. She takes her time to listen to me. She explains everything thoroughly. She is just so kind, professional and knowledgeable, I'm very happy I've chosen this group for my care.

Great!

Every part of my visit was great

Dr Gigi and her staff are the greatest . Not a long wait time to be seen

Always a caring staff

Excellent

Dr MacDonald is an excellent physician. I am thankful to have her as my PCP. I was scheduled for annual well check but I had more pressing medical issues that she addressed . My only recommendation would be for her staff to let patients know their names.

The nurse or PA was extremely proficient and professional. She is an asset.

I sincerely appreciate Dr. MacDonald's caring and compassionate approach at a time when so much of our medical care system feels rushed and impersonal.

Dr. MacDonald and her staff are great. She always takes time to listen to me and my concerns. I never feel rushed. She always goes above and beyond to be sure all my needs are met.

Dr. Gigi Macdonald is the best! Most caring physician I've ever had.

As always Dr. Macdonald and her staff excel in all areas.

Dr MacDonald is exceptional, she's knowledgable, compassionate and thorough.

Excellent! Very kind staff and Physician

Wonderful doctor. Wide range of knowledge and draws clear logical conclusions for patients

love the staff and Dr. Macdonald. the listen carefully to any concerns and always follow up with appts. referrals messages etc. plus. they are all very personable

Dr. Macdonald is a wonderful, knowledgeable and empathetical provider. I had an urgent need to see her for a new issue and using the portal to contact her clinical staff worked smoothly to schedule an appointment within 24 hours to see my PCP. Heather was a huge help in scheduling me.

Dr MacDonald is the best!

Follow-up was great-received a personal call to discuss lab results. Staff worked well with the assisted living facility. Very professional and excellent communication.

very happy with Dr. Gigi Macdonald

Dr Macdonald is always very thorough and compassionate.

Have been coming to this office for many years. Gigi MacDonald and her staff are the best!

Excellent.

I'm impressed with Dr MacDonald and her staff. A smooth running office from check in to check out. Dr MacDonald is very knowledgeable. She listens, can answer your questions and very pleasant. I'm pleased she is my Doctor.

Dr. Gigi is very informative and explain all my Lab Test to me.

Dr MacDonald is the best physician I've ever had! Her staff is great too! Thank you so much!

Dr MacDonald and staff are wonderful!! I was worked in for a CT scan. They were friendly and truly cared for how I was feeling! Thank you to everyone at Myrtle Grove Novant!

Dr. MacDonald is an exceptional physician she clearly cares about her patients health.

Dr. Macdonald is #1 in my book!

Dr. MacDonald and her staff are outstanding. They always treat me with respect and are always on top of keeping me updated about my health. I could not ask for a better family doctor than Dr. Gigi MacDonald.

Always great service from my provider and staff

1/2 hr wait in room.

I felt Dr. MacDonald truly listened to me and I can't say that about many physicians I've seen in the past.

Gigi MacDonald is a very compassionate doctor and kind. I always have a good visit with her no matter what issue I am having.

Since starting my healthcare with Dr MacDonald & the Myrtle Grove facility (2016), I moved to Sunset Beach, 60+ miles away but because I have absolute confidence in my healthcare team at Novant/NHRMC, I have & will continue to make the trip to see them for routine and/or needed treatment. They're just a terrific team!

I did have to wait 30 minutes after being put in a room, but Dr Macdonald is worth it. She answered difficult questions & was intelligent & focused.

Excellent in every way as usual. Dr. MacDonald is the best!

All good

This is the Best medical office! They are kind and efficient and I Love Dr Macdonald!!! She listens so well and if I have a question later I just email her through mychart and she responds immediately! The Best!!!

Love Dr MacDonald, she makes me feel she is really invested in my continued good health.

I always feel comfortable asking questions and appreciate the time they take to answer and discuss if necessary ??

All good

I have seen perhaps 20 Physicians in the past 10 months in relation to my son and felt so discouraged by the lack of connection and understanding in what to do for his care. Meeting with Dr. MacDonald was such a refreshing change, she was engaged, informed, providing answers to complex questions that were relavent to the bigger picture of my care and well being.

I drive across the county to see Dr. Gigi even though there are many qualified doctors much closer to home. Love her warmth and attention. Her nurse Teresa is also great!

Dr MacDonald, Teresa and Heather are a fabulous team. They have ALWAYS address my concerns and I feel are thorough with my health concerns. I have a complicated health history and I really trust their care!!! The front desk and checkout were also good and the lab tech got my crappy veins on the first time!

I have received great and proactive care, either in person or via tech visits. I'm in great care. Thank you Dr. MacDonald, Heather and all.

Provide the proper care and diagnosis. Referred me to specialized care.

I like the fact that I didn't feel up to driving but I could still get the medical attention. I needed my provider, Dr. MacDonald and her staff are very compassionate and caring.

Dr GiGi MacDonald is wonderful!

Appointment was good, came up with an action plan.

I understand that emergencies occur and those patients need to be seen and cared for properly And I know I would be seen if needed. But I had an extremely long delay for my appointment. The staff was very courteous and kept me informed of delay. Just a comment

I LOVE Dr. MacDonald! She listens, cares, explains, and is absolutely the BEST! So happy she is my primary care physician. Her support staff is wonderful as well.

Dr. MacDonald is one of the best providers I have. She is professional and very knowledgeable.

Dr MacDonald and all the staff are very professional, helpful and courteous

Dr MacDonald, the nurses Heather and Teresa are all very experienced and excellent. I feel so lucky to have them caring for me. They are definitely the best!

Dr. McDonald is very thorough while being caring and very attentive to any concerns I had.

Always kind, professional, and value my time. Appreciate my MD and her staff.

Dr. MacDonald and her staff are caring, professional and thorough. I couldn't be more pleased with their high level of care!

Dr. MacDonald took the time to review my file before my first appointment with her. She was knowledgeable, thorough, efficient, and asked probing questions to assess and discover the information that she needed to know about me as my new primary care doctor. She is a no nonsense doctor and I very much appreciated that about her.

Dr MacDonald is excellent Dr. She listens, she cares and she offers many solutions. I am very thankful to have made it into her practice.

I normally see Dr Holt but I loved Dr. McDonald. She fully took care of me and addressed all my concerns and questions. I needed immediate urgent care and she fit me into her busy schedule. I really appreciate your team of doctors and your facility.

Dr. MacDonald and I have been together for at least 10 years. She listens to me. She explains things carefully about a medication about why she's doing a certain thing. Her staff,Heather and Teresa, work perfectly together with her, and are extremely kind and friendly and very knowledgeable.

Dr. Gigi MacDonald is a great physician. I have already recommended her to others. I feel she really listens to me and comments about topics from previous visits. I don't feel rushed with my appt.

Dr. Macdonald and her staff do such an excellent job.

As always Dr. MacDonald, Teresa and Heather were wonderful! Friendly, knowledgeable, caring, empathetic and professional to me as their patient.

Dr Mac Donald listened to all my issues & questions and had additional information on resources.

This is the most efficient office I have ever encountered!

Dr. Macdonald is WONDERFUL! She handled my many questions and health concerns with thorough, compassionate responses. I feel very fortunate to be one of her patients.

Dr Macdonald is always thorough in her care, her team is great with patients. I would recommend her and this office to anyone.

Theresa, Heather and Dr.Macdonald are a great team! They are professional and make you feel at ease. Everyone was very efficient and on time! All my needs were met :)

As always care and respect. Always go above the line of care. Love that bunch

Love Dr. MacDonald!

For an appointment at 9:30 didn't see the doctor until10:05. That is ridiculous!

Very pleased; relaxing appointment. I have the utmost respect for Dr. MacDonald's opinions and treatment(s) for me.

I don't understand why Dr. MacDonald can't give me clearance for surgery.. She wants me to go to the clinic at the hospital. And suggested I get clearance from my cardiologist which I have made an appointment for

Although there was a longer than usual wait to see Dr MacDonald, as always, it was worth it. She listens, consults on any issues and formulates a plan that we both agree on. Best ever!

Grateful for Dr MacDonald listening thoughtfully & having a good treatment plan for me!

All is well.

Excellent care, as always!

Dr Mac is an excellent doctor. Also very personable

Thankful for thorough, kind and thoughtful care.

Teresa, my nurse is terrific! Dr. MacDonald always provides ample time to review my health concerns. She is wonderful!

Very extensive informative visit

Dr. MacDonald took the time to treat me as a whole person. I really appreciate that about her. Theresa exhibits the same quality. She even noticed that the day of my visit was also my birthday. I loved that she put that on the dry erase board on the door. The combination of the warmth, competence and the feeling that Theresa and Dr. MacDonald were totally focused on me make me a loyal patient.

Very good staff

Dr. MacDonald is a very knowledgeable and professional physician. She coordinates a care plan with the patient. Her office staff are always friendly and helpful.

Dr MacDonald and her medical assistant and staff are professional, caring and kind.

I am always happy with Dr. MacDonald and the staff at the office. I feel lucky to have such a great place to go for my primary care. Dr. MacDonald is a gem. She cares about what she does, she listens and is responsive. I feel like we are partners in my healthcare. That is very rare these days.

Feeling very fortunate to have Dr. MacDonald and her staff in my corner.

Dr. Mac is the best, detail oriented and caring.

Dr. MacDonald is a very care doctor.

Dr Macdonald and staff are always attentive to my needs and concerns.

This visit was after a ER trip. Dr. MacDonald was well informed about the ER trip and was able to provide good methods to deal with the problem.

I was checking in following a referral for a procedure that included surgery and therapy -- wanted to ask about anticipated complications with current medications, etc. I appreciate the ability to have a quick and thoughtful discussion without waiting weeks for an appointment.

Allways There

Everything went smoothly

Dr MacDonald is great.

I wish to thank everyone for the great experience

I am always grateful that years ago I was able to start seeing Dr. MacDonald. She has been my primary for over 6 years and I will continue to see her for as long I can. She listens, is so attentive, never rushes and make me feel heard. She treats me with the upmost respect I know that if I ever needed anything whether and urgent appointment or just some sound medical advice, I could come to her and her staff.

Everyone at Myrtle Grove is always very pleasant, when ever I go in. This was my yearly physical and my questions were answered and when I sent a message to Dr MacDonald, she answered in less than 24 hours.

They are courteous and respectful. I have complete confidence in them.

Excellent

Unusually long wait for doctor this time.

She was very thorough and answered all my questions and concerns.

The staff has always been wonderful to deal with! I love Dr. Macdonald she's the best!

Excellent care! Highly recommend.

Thankful to have such a caring physician who listens and addresses all my health concerns

I would like to not have to wait so much time in the waiting room. I would like for the doctor to arrive sooner.

Excellent Physician and staff.

Gigi and her nurse were so kind. Thoroughly completed intake. Very clear telehealth instructions. I am so grateful for their care. Thank you so very much

Every thing was perfect

Dr. MacDonald is a very caring person. She saw my medical problem very quickly and ordered blood tests and an x-ray to determine the problem.

Dr MacDonald and staff are excellent

Love Dr. MacDonald. Very caring and thorough with deciding what to do.

My relationship with Dr Macdonald is the best I have ever had with a physician. She's thorough, gives great advice and listens carefully. Never rushed; takes all the time we need. Highest praise!

Everyone was very nice we had no problems

Dr MacDonald is an excellent doctor and is extremely caring for her patients and is very helpful and we love her ??

Wonderful first visit as a new patient !!

I waited an hour waiting to see the doctor. I did get there on time.

The attention and care that I get from Dr Macdonald and her team are exceptional better than any other caregiver team that I've had personally in my 60 years I really appreciate the attention and confidence

All good

RN Christine was very good in doing my wellness evaluation. Very professional, very personable. Dr MacDonald was thorough and covered all my issues. Professional and thoughtful.

Dr. MacDonald is a doctor I trust with my care. She is very helpful and caring.

The very best consult & treatment plan.

Professional and courteous

I have always been satisfied with the care I have received at NHRMC &/or Novant.

My provider gave me all of her attention. Appointment lasted for the amount of time I needed to be seen. Did not feel rushed.

Dr. MacDonald and her staff are helpful, friendly and compassionate!

Dr McDonald is a very caring and knowledgeable doctor. She covers everything about my health and answers every question. She also provides information for me to take with me regarding diet and exercise. I'm ver pleased that she is my provider!

Dr MacDonald is an excellent healthcare provider-I know I can trust her, she listens, and she is just a lovely and caring person. I feel so lucky to have her on my "team!"

I had to wait longer than usual as an emergency came in. I was notified by the nurse that an emergency had come up and the Doctor would be delayed. I had to wait a while but did finally got to see the Doctor.

Dr. Macdonald is a excellent Person who listens and explains if something is going on with my health. All the nurses also also great.

Have been going to this practice many years and will continue. They al like your family. The whole staff is very caring!

Everyone is always professional, kind and caring, from the front desk, radiology, lab, nurses, doctor and check out. I always appreciate them!

I love my doctor. Dr Macdonald is always kind, informative, and reassuring. She is the best. Theresa is a joy to deal with.,, so competent and fun . Enjoy talking with her and interacting with her

Had rapid responses from Dr for some abnormal labs and direction for follow up!

The team of professionals met all of my medical needs

Professional care

The nurse noticed a problem on my foot. She sent me over to the doctor immediately. Dr. Is always very thorough and cares greatly for my health and well being.

Dr. MacDonald is superior in every sense. She is caring. She is sincere concerning all my physical requirements. She provides timely advice and follow-up. I am indeed fortunate to have her as my GP physician

Your staff was very pleasant and helpful. My only complaint is with your telephone system. When I call your office, I do not appreciate being asked if I want to continue in English. This country uses English as our language of choice and one should not be asked if that is the language they want to use. This should be the default language. I have no problem if you ask if I prefer a different language rather than English.

The best doctor!

I love Dr. MacDonald. She is professional and personal. As her patient, I trust her judgment when it comes to my Healthcare.

Dr MacDonald was a pleasure to work with. She was thorough, explained things clearly and I felt confident in her understanding of my issues.

Nice visit

NH is out of network for my insurance. I ask that you pursue credentialing with Emblem Health as there are currently no primary care providers within a 70 mile radius of Wilmington. I'm sure the many other NYC retirees will be grateful also. Thank you for the consideration.

Dr. MacDonald and Teresa are excellent care givers and I appreciate their attention to my concerns.

Despite having to drive further to this office, I really appreciate Dr. MacDonald for being thorough. She also has a great staff.

Everyone who I had communication with had smiles on their faces, helped and answered all my questions with knowledge and respect.

All questions were answered and always get a response on my chart if I have questions or concerns.

Dr. Macdonald is patient and always listens . She is the best and I am so lucky she is my Dr. I have recommended her to many friends unfortunately her practice is full. Find more Drs like her.

Dr. MacDonald & her staff are always so professional, but a caring team.

all the staff at this Novant location is super friendly -- at least I know that Dr. MacDonalds staff is wonderful

The staff does a great job.

This was an establishment visit, my first time seeing this Dr. I was waiting for the Dr. in the room for 40 minutes and she didn't even apologize for the delay. Then the visit was rushed and I did not have the time to explain all my health concerns properly. I hope it gets better or I will switch to another provider.

I am so very pleased to have GiGi MacDonald as my PCP. I felt comfortable with her right away. Her nurse Theresa was excellent.

Dr MacDonald is the most caring and thoughtful GP I have ever had the privilege of being a patient of. I am not just another one of her patients. She KNOWS me. And that is very much appreciated.

As a new patient I found Dr. MacDonald a very thoughtful and thorough doctor. So glad to have her in my corner.

I like having my wellness appointment immediately before seeing the doctor. It saved time and transportation for me and the doctor.