My experience was excellent from start to finish. I appreciated being seen so quickly after being referred by my PCP. Dr. Hurst and her team were professional yet approachable, explained my treatment plan thoroughly, and provided overall excellent medical care. I definitely recommend this physician and her team.

From check- in to check-out I was tested with courtesy and respect.

Excellent provider and a very good team. My first experience with the first facility was awful. I don’t know where to report that. This has nothing to do with this provider. She’s extremely knowledgeable, courteous and has done a great job with my surgery. Thank you Dr Hurst!

Dr Hurst was professional, courteous, and attentive.

Dr. Hurst is compassionate credible and knowledgeable.

There wasn't the typical Dr. delay that often occurs.

Super glad to get in for chronic issue. Excellent provider. Offered great solutions, and would strongly recommend.

Good experience

Everyone, plus the environment was pleasant.

The PA and Dr Hurst were incredible I been suffering with neuropathy affliction for more than 30 yrs. They had come up with a plan to at least alleviate some of the pain !

All is wonderful apart from location within building for the orthopedic dept

Keep the good work

Thank you to the front desk staff to the PA to the MD!

Very well trained in patient care. Answered all my questions and put me at peace with whats going on.

Beautiful facility! Dr. Hurst answered all of my questions and made suggestions regarding my continued progress in walking .more normally. I appreciate the time she spent discussing all of my concerns.

All the staff was very helpful. The doctor was very attentive and informative. I was very pleased with the service and would definitely come back in the future.

The whole office was fabulous. Receptionist was efficient and friendly. The nurse and xray technician were attentive and efficient. Dr. Hurst was kind and thorough in the information she provided.

Dr hurst was wonderful explaining in terms I understand what was going on with my ankle. I feel confident that her suggestions will vastly improve my pain.

Dr Hurst went above and beyond to meet our personal needs.

Thank you very much for the staff and especially Dr.Hurst for taking the time to take care of me and listen to my concerns.

Very accommodating, friendly, informative and professional

The facility was very efficient. I Was given a referral to an orthopedic office and they had called before I even left the building to set up the appointment and I was able to be seen that same day

Love this ortho team. Dr Hurst is amazing

Have already told friends and relatives how amazing and completely understanding in our conversations Doctor Kaitlyn Hurst was. Good information/ precise! Just what i needed to move forward in my care!!!

Beautiful campus in Ballentyne. Novant seems to be the gold standard in town.

Doctor Hurst was very focused, listen well, I felt understood and supported, we came up with goals going forward very helpful.

Excellent Service

Everyone was great except I disliked my interaction with the doctor. I felt like she was annoyed from the second she walked in. I waited longer for the appointment then I did to see the doctor. I understand there wasn’t much she could do but as someone who works in healthcare, she could have had a different tone and attitude

As of tonight 04/02 at 10:30 I have not received notes in my chart, my pharmacy has not received the prescription topical pain medication that was to be called in also I'm not sure if the other prescription for orthotics has been received by the provider. Called this afternoon left a message and have not heard back as of this time. This is first time I have not immediately received the notes etc right away.

Very professional and caring

Dr hurst is a real asset to your organization.

Good experience friendly and attentive staff

Staff was very accommodating to all my needs during my injury from the first phone call thru check out. Everyone was very friendly and helped me in every possible they could.

Good staff at Novont

Dr. Hirst and her team were fantastic

The staff seems nice, but very young. Not a problem

Everyone was cheerful, helpful and willing to answer questions.

I was very impressed with the level of care I received and already recommended the practice to my daughter ( we are new to the area and she is looking for someone to look at her knee)

Awesome staff and a beautiful facility.

Provider was very friendly, knowledgeable and professional. Very pleasant experience!

I had an excellent experience. The doctor provided me with great and every staff member that I encountered was welcoming and helpful.