Dr. Arroyo is very attentive and is most knowledgeable. He truly cares about his patients

Dr Arroyo really spent quality time with us reviewing the plan of care and making some adjustments to the plan as needed.

I was very blessed with the overall visit and provided some helpful suggestions and encouragement.

Dr. Aorryo was very kind and understanding and open in his conversation with us.

My daughter came in with me. I live with her and she drives me to appointments. We both loved the Dr.

Good experience...will return to complete my needs.

I was there as a memory care patient... Dr. Arroyo was patient and kind and responded to to all of my questions and concerns.

Nice Doctor

Doctor Mathew is a great doctor very kind and caring. He kept us informed about Mike and we greatly appreciate it.

The expertise and in-depth knowledge of medicine was evident in the actions of physician and medical staff. Reception was incredible.

We were very comfortable with the visit and feel confident as we begin the treatment journey with our aging mother

Dr. Arroyo has a caring attitude, he listens & engaged well to his patient like me. He explains & gives specific advise, too. I appreciate for him being attentive & focus more on patient wellness. Not like other doctors, they focus more on typing on computers instead to the patient, which taken away the personalized visits with the provider, after a well visit for six months or a year of coming back, which can" typing" be done later, after patient leaves.

Caring DR

Good visit- helpful

Dr Arroyo is a great doctor. He is calm and passionate about helping and understanding his patients .Thankyou

Dr Arroyo was excellent and took time to listen advise and genuinely care

very good experience with Doc and his team!!

The staff was very friendly and welcoming from beginning to end. Dr. Arroyo is amazing and caring. He took the time for all questions and explaining everything. I would highly recommend him and his staff.

My experience was great

This was my first visit with Dr Arroyo. He was thoughtful in his exam.

I felt confident I had found a compassionate and caring doctor. This gives me confidence in his Care for me.

We both like and trust Dr. Arroyo!

Dr. Arroyo is a wonderful doctor end an amazing human being!! So glad he’s taking care of my mom.

Dr. Arroyo’s office is kind, caring and compassionate and Dr. Arroyo is very attentive and can be easily reached for any concern that may arise

Dr Arroyo has a fantastic personality and wonderful demeanor. I felt very comfortable with his knowledge and treatment plan for me.

Dr. Arroyo was very thorough and helpful.

Dr Arryo and Tonda are awesome!

Ms. Gillis was very honest and direct with her analysis of all the data.

Look forward to MRI and getting answers to my concerns

It seems to me that every doctor I go to this field. The people greeting people like that make me upset before I go see the doctor. Which makes me believe that Doctor is in on it. Seeing the patient before he sees him.

I had a wonderful experience! (I am very picky about doctors.) Not only am I looking forwards to my next appointment, I'm going to try and get my husband seen! If all your doctors are as genial, professional, and thorough, as doctor Orroyo, you have every reason to be proud of your service!

Great caring customer service. Doctor Arroyo was great. I took my 90 year old mother to this appointment and everyone was very kind!

Glad to get the appointment.

It was well done.

I am so grateful for the outstanding and professional service that Dr. Arroyo provided to my father and I. Dr. Arroyo answered all of our questions, usings terms that we understood. He also provided helpful lifestyl tips. By the end of this visit, we felt reassured and optimistic about my father health. The support staff was curteous and professional as well.

It was informative. Dr Michael was polite and interactive. I feel free to follow-up on my chart with questions and updates.

Dr. Matt Arroyo was very patient and unhurried. Compassionate, understanding and knowledgeable.

Dr. Arroyo seems to genuinely care about his patients. I (spouse) have recommended him to others.

Dr Matthew was great. Felt at ease and as thought I knew him for years. Too many doctors make you feel stupid for being there. Not so with Dr Matthew

We feel very comfortable with Dr. Arroyo.

It was informative and Dr. Matthew answered all of our questions. Appreciated his time.

Dr Arroyo is very nice and relatable and knows his specialty

Exceptional Team and Dr Arroyo was the best.

Dr Arroya is positively the best doctor I have ever encountered. His care for my husband went above and beyond any doctor I have seen In Charlotte. His knowledge, his thoroughness, and communication style, is only surpassed by his obvious compassion for his patients and their family. I can’t say enough good things about him.

The doctor was real nice. I felt comfortable talking with him. Thank you

The doctor was excellent ! He explained my husband’s illness thoroughly. I have never thought of bacon or fatty foods affecting blood flow to the brain due to high cholesterol, which causes strokes. Dr Matthew Arroyo was patient , kind, knowledgeable and available !!! Thanks to Novant Health.

He really listened and answered our questions. His staff was very kind as well.

EXCELLENT

Informative.

The Dr was excellent

Left with answers and feeling much better about the situation

It was very pleasant!

Their Professionalism was 10+++ I was very comfortable with each person's professionalism of the Staff and MD.

Excelente médico

Dr. Arroyo was very empathetic, and took time to explain all pertinent information

Professional, personal, informative!,comfortable in talking and felt good to be able talk at my level of knowledge!

Dr Arroyo was very professional and courteous. He asked terrific questions and gave me time to answer thoroughly. I was very impressed!

All my husband’s and my questions were answered with care . The schedule was timely . I didn’t have to wait to be seen .

Everyone is so good glad to have the doctor nurse check in and out

Dr. Arroyo is very professional, knowledgeable, thorough, caring, friendly, patient, and understanding. I am honored and grateful to be one of his patients.

The appointment was for my son and he really likes the staff Tonda is always pleasant when we’re there and Dr. Matthew is wonderful with my son and the office has truly helped my son from the first day he started in his recovery. Great office and staff

Dr. Arroyo is an outstanding Physician. He shows compassion & care. He's rated over a 10. The Arroyo is the best.

Each staff was professional. The nurse who spoke before we saw the Dr. Was friendly as always and caring. The Dr was engaging, professional and caring. He was attentive.

Dr Arroyo was very attentive and caring at my Mother’s visit.

it was a good meeting, two way conversation. DR acted quickly to arrange a blood test that afternoon.(saved me a second trip). i

I've NEVER experience a doctor visit like I did with Dr. Arroyo and staff. They are so kind and caring!!! I wish I had the words to express how this appt. made me trust. 90% of medical could learn from this team. It's like it use to be way back in the day!!!

I am very satisfied with information along with the doctor

I am so glad I have them on my TEAM!!!!

Great service

Everyone were very professional and respectful.

Great Dr

My experience was great .My Doctor was understanding and attentive. He was very kind ,reassuring and patient toward me and my wife. I observed that he is passionate about helping his patients.

Felt extremely comfortable and could not ask for better explanations of questions asked. I would highly recommend this physician to anyone.

Everyone treat me Nice. And I feel comfortable talking to him he's a good doctor and his whole team is good people and I enjoyed my visit and I will be back signed Rosetta Harris

My mother’s visit with Dr Arroyo went very well! He is an excellent listener and addressed all concerns about my mother’s care. He demonstrated great empathy and offered suggestions about how to keep my mother engaged and active despite her dementia. I have already suggested Novant Memory Care to a friend because of my confidence in the exceptional degree of professionalism and service provided during the visit.

I would not go anywhere else!

Matthew was extremely pleasant and very nice. Totally enjoyed him helping me !!

He was very kind & patient! I wish I had met him a year or 2 ago. I left feeling like I had HOPE for the first time in over a year! I think he is extremely knowledgeable in the treatment I need! I am anxious to proceed with treatment. If anything can be learned about my treatment to help others then I will feel 100% worth any & all my time to proceed!

We spent close to an hour for our first appointment and received a lot of information about my condition.

Dr. Arroyo is very capable, compassionate and caring! We feel very fortunate that he is taking care of our loved one.

Dr Arroya and the entire staff at South Park are all the best!

We were nervous about the appointment but Dr Arroyo put our minds at ease and walked out very happy. My husband and I month had appointments. Glad Dr Dorton referred us to him.

At first I didn’t know exactly what to expect but I think the doctor did a good job in explaining what they were to do and what they hoped to achieve.

The physician was amazing. He spent as much time as we needed and answered every question we had. Excellent experience.

Dr Arroyo, is personable. Professional and seemed to really care about his patients!

My husband really liked Dr. Arroyo , which was most fortunate, as he didn’t want to go to the doctor.

Dr. Arroyo was excellent

The whole team is great and thank you

Dr. Arroyo is an excellent physician, related well with patient and family. Patient looks forward to the next interaction with him.

I was very impressed with Dr. Arroyo’s knowledge and professionalism. He was very compassionate.

Dr. Arroyo is the best doctor we have seen at Novant Memory Care since we have been going there. He explains things very well in a way that is easy to understand. It is comforting to have him as my wife's doctor. We're so glad to have him!

My doctor was patient, thorough, not in a rush understanding and very helpful.

I was very please with Dr. Arroyo he listen and addressed all issues and concerns that I had. One of the best doctors that I have ever had.

Dr. Arroyo dedicated a great amount of time to explain information. Dr. Arroyo was excellent. Very happy with his services

The doctor was very personable and informative

Awesome visit. Like Matthew a lot

Was extremely professional and empathetic and listened .. provided very educational approach to our visit making easier to understand a complex topic/diagnosis

Very satisfied with your professionalism and kindness.

Was very good at showing and explaining different things about my brain.

Dr Matt was very personable. Really enjoyed our visit.

Dr. Arroyo and the staff are exceptional.

I was not the patient but rather the caregiver .Dr Arroyo instilled confidence in providing answers and next steps in the healthcare of the patient.

Dr. Arroyo was very attentive to me. I did not feel rushed and he made sure I understood his plan of treatment. Very refreshing