I was in and out before my appointment time! ?

It was a good experience

Everything went great!

Dr Lou is a total professional, she is never too busy to listen to and address my medical issues. I have received excellent care from her. The Novant staff and doctors are an incredible team, always polite, helpful and engaging.

Dr. Lou and her staff are a quality team. Friendly, caring and knowledgeable. I am extremely pleased with my health care. They are exceptional!

Our experiences with Dr. Lou have been consistently excellent. Dr. Lou always demonstrates competence, compassion, and thoughtfulness as she has cared for my nonagenarian mother through the years. And Wendy, her assistant is the "cherry on the sundae" with her warmth and personableness as she carries out her tasks.

Dr Lou was wonderful and also was nurse Wendy - so very pleasant

Dr Lou is an excellent Dr. takes great care ! The Nurses and staff are very very good. Thank you for. Thorough check up etc.

Love my doctor, Gin Lou. Works with me very well. Also with my chart assistance

Dr. Lou is extremely knowledgeable and professional.

Staff at this clinic has always been warm and respectful

I had to wait about 35 to 45 minutes to see Dr.Lou. It is the LONGEST Time, I have EVER HAD to Wait to see a doctor. I was on time and waiting.

Dr. Lou is an excellent, professional and caring physician and diagnostican.

No

Dr Lou is top notch She is very thorough and actually cares Thankful to have her as my general doctor

Dr. Lou is a wonderful doctor! I feel very comfortable with her and her level of professional care.

I like my doctor and she’s very personable and friendly. I could share my concerns with her and I know she is listening and do her best to help me.

Dr Lou is the best. She really listens to my concerns and have taken good care of my health. I feel very bless to have her as my doctor.

Dr Lu is always on time . She is very kind and listens to what I ask.

Doctor Lou always listens to what you have to say. She is a great doctor.,

Dr. Lou is compassionate and listens, provides very good recommendations.

Dr Lou is always awsome

My Dr was concerned about my well being and making sure I had what I needed without too much cost

Dr. LOU IS EXCELLENT.

I did not feel heard at my appointment. I also felt like the doctor did not believe me that I had a real medical concern.

She cares about ME

I felt welcomed and cared for, as I always do.

Dr. Lou followed up after the culture of the urine sample to advise me to take all of the antibiotic prescription.

This was my first visit with a new provider. I was quite satisfied.

The Doctor was very pleasant and very clear as to what I needed.

My visits with my doctor are always handled with care and respect.

Dr Lou and her team are exceptional. I am very pleased with her as my doctor. She is knowledgable and cares about me as a person. Top notch!

My elderly mother always gets the best care from Dr. Lou and her assistant, Wendy. They are warm and caring. Dr. Lou always takes the time to listen; asks good questions; and provides thoughtful answers and advice. We totally trust and appreciate her medical care.

The Doctor listened to my concerns and provided me an explanation as to why I got those pains.

Very efficient and effective. Thank you!

Dr. Lou and all the staff were very friendly, professional, and helpful. I did not feel rushed at all.

Dr. Lou is an excellent and professional physician.

Dr. Gin Lou and her staff are very competent, capable, knowledgeable, and compassionate.

great place for medical care.

My Daughter was seen by Dr. Butler, all 4 of my children love there visits with her. Dr. Butler asked my daughter many questions to really figure out what was going on and figured it out. She always takes her time with us, she is respectful, caring, kind, and funny. I trust Dr. Butler's professional diagnosis always. Thank you so much once again!

I don’t like going to the doctor so those I encountered with a jovial personality put me at ease.

Dr. Gin Lou always answers my questions and concerns.

Dr Lou is great as always. She always listen to my concerns and explains things clearly.

I totally comfortable discussing medical issues with my PCP. Her staff is excellent and always helpful and smiling!

Physician was very caring staff was very helpful

Dr Lou is wonderful caring Dr.

The nurse I worked with was EXCELLENT!! She reminded me of the flu shot which I forgot about. She listened to all my needs and questions & was very professional!!

Dr Gin Lou & her staff is excellent

My doctor really cares about my wants and needs

Doctor was knowledgeable and showed that she was concerned about my issue and what needed to be done.