I thought the experience went smoothly.

Dr. Hirata is wonderful and a very caring doctor!

Great doctor

Dr. Craven is very caring. Listens and provides what I needed.

I met with Dr. Hirata & found him to ask questions, talk things over with me, & tell me why he was prescribing what he did. This was the first time I have seen Dr. Hirata for a visit.

Dr. Hirata was outstanding. He took all the time needed to answer questions and explained everything in detail . He is a breath of fresh air in a time when most health care providers just glaze over issues and try to see more patients than they should. Thank you Dr. Hirata!

Dr Hirata understood my issues was very informative…. Very caring… And made me feel …wonderful, Dr!!!

I Love Dr Hirata and his staff my opinion their is no better Dr.than Dr. Hirata!!!

Dr Hirata’s and staff are exceptional in their field!!!! I highly recommend him and his team to anyone who needs medical attention or information; they make you feel comfortable throughout the entire visit and you will leave with answers, treatment and/or referrals to equivalent medical treatment!

Very Satisfied with the service. Will go back.

Dr. Hirata has been my trusted physician of choice for about ten years. I feel comfortable with him and his team, and I am so grateful for the care they have all provided me.

The doctor was really nice to be so where the nurses they treated be great the answer all the question I had they treated me great.

Love this practice and my Doctor so much! GREAT visit

He is the best , very kind and not hurried .

all the people they are great to me

Dr Hirata is very kind and always listens to me. I trust him!

Dr Hirata and his team at Novant are top-notch medical professionals. I always get the absolute best care at Hillsdale Medical!

As always, I am impressed with Dr. Hirata’s genuine concern for his patients and his care of my extended family. He was knowledgeable of my health issues. He is what the medical profession needs.

Dr. Hirata and his staff are the best. Wouldn't go anywhere else for my healthcare needs.

I rarely get to see the doctor. Usually I have to see a PA. I would prefer to see the doctor at every visit. I didn't choose this practice because of the PA's there. I chose this practice because of the doctor there.

All good

Dr. Takashi is the best dr I have ever had and I trust him implicitly

All good

Thorough doctor who truly cares about his patients.

Love this office. Everyone is always kind and professional. Have referred several people to Dr. Hirata, he's wonderful!

Dr Hirata and his staff provide the best care I've received.

Dr Hirata listens to me when I have any concerns/questions as well as he spends time getting to know me and my lifestyle/goals. This is so important when my goal is to age with great health, minimizing injuries, getting care from the best specialists available.

I came home raving about how amazing my visit was to both family and friends. I felt heard, valued, and respected. My experience of the entire appointment from check in to check out was nothing less than remarkable!

Dr Takashi Hirata shows he really cares about the patient, he is very reasonable and realistic on the scenarios to improve my health. He took he his time to answer my questions, also, I want to thank the entire staff, in special nurses and technicians for how politely took care of me.

Dr Hirata is concerned about my health and is understanding of my concerns. If he feels more specialized treatment is needed he doesn't hesitate to refer you to a specialist.

Appointment at 8. Everything was fine until at 8:40 I was given a gown to change into so a breast exam could be given. I left at 9:25 when no one had come to do that. 45 minutes is too long. No follow up appt was scheduled, - no apology offered.

Everyone was kind and respectful

Nice people!

I was sick they worked me in to see me. I was so thankful for that.

Dr. Hirata better stay put for the rest of MY life....... I finally found a doctor that I trust.

Always a great experience with Dr. Hirata!

Dr. Hirata is really good!

Keep up the excellent work

I felt confident in their professionalism and knowledge and seemed as though they were thoroughly engaged with what I was explaining.

Dr. Hirata and staff are always courteous and helpful. I will continue to go to them.

Dr. Hirata always explains propose solutions to health issues.

Dr. Hirata has a genuine interest in my health. I feel very comfortable discussing any issues that I may have. He always provides the right questions to me and is very thorough with his response.

Everyone is always courteous and kind.

thanks for all you do !! Awesome group !!

Very professional

This is a great practice and the staff is excellent. Thank you!

I Love Dr. Hirata and his staff!!!

Concern of high triglycerides from lab results. What can I do? Thank you. Please advise.

Great, friendly staff. Helpful, courteous, and kind. Excellent doctor. Easy to recommend this office to anyone looking for a first class medical office experience. Thank you.

Very pleased with Dr. Hirata personal concern and understanding my problem.

My wife and I have been a patient with Dr Hirata and staff for over 5 years. Every visit is a pleasant experience with more than reasonable wait times, professional and courteous staff, and a genuine caring demeanor for us. We always feel like the staff take a personal interest in our concerns and address them properly and with our input. It truly feels like a care team, and not just a “provider”.

Dr Hirata is exactly the kind of Dr I need right now. He is caring, thorough, yet gives me the flexibility to make decisions about my healthcare according to his advice. I would highly recommend him to anyone needing a thorough, caring PCP.

I’m very pleased with the care I receive from Dr. Hirata and his staff.

Dr. Hirata was extremely patient, personable and considerate.

As always wonderful staff and providers. Always a great experience at Novant Hillsdale Medical Associates. Dr Hirata is amazing.

Everyone was very professional and helpful with all my questions and concerns.

Dr. Hirata does as much as he can for my 94 year old Mom. He tells her keep doing what she’s doing but does listen to her major concerns and issues!

Dr. Hirata is very professional and gives me reassurance that he is concerned about my overall wellbeing

Dr. Harata excellent Doctor

great staff and doctor

I was so glad Dr. Hirada treated my stitches that had to be removed . He was very kind during the procedure .

Iv been seeing Dr Hirata for almost 20 years. Iv seen many doctors but he is my favorite!

Dr. Hirata has always provided me with exceptional care. He consistently combines highly competent medical insight and judgement with a caring “bedside manner” — an uncommon combination for many physicians today. He’s a keeper!

Dr. Hirata has a unique way of personalizing his time with his patients which create an environment of trust. Glad to have him as my doctor.

Always treated like a valued member of the family!!

The doctor and nurse were exceptionally superb in all ways to consider for my appointment, treatment and informationally for future concerns. They were terrific and that is rare in any field of endeavor and service provision.

Dr Hirata is exceptional. He takes time to talk through issues and listens to what I have to say. I love this office.

Dr. HIRATA IS GREAT. Very informative and takes appropriate time to listen.

Dr. Hirata is great! Our whole family trusts him with our care.

Dr. Hirata truly cares about my personal life and well-being. I called my wife as soon as I left his office and told her how lucky I am to have such a great doctor.

Dr Hirata is outstanding. Professional knowledgeable listens attentively excellent diagnosticion.

Great office, staff and providers. Would and have recommended to friends and family.

Great : very friendly and professional.

Dr Hirata is an excellent physician He always knows exactly what is needed. He is extremely kind. He works hard and always makes time for all of my questions and explains everything so that I can understand him! All of the folks in his office are great people!

I was disappointed with my visit . Dr. Hirata seemed to be distant and not at all interested . I kept having to point things out to him ( ex. elevated labs and low B12) . I spoke to him again about my neck pain and he did not follow up on it . I guess his hands are tied on some of these complaints, but like I said I was disappointed with my visit . I know I am almost 76 years old , but you have these questions and I have to be truthful.

Dr. Hirata saw that I had an issue with my hand which I could not close and was in some pain. His treatment that he chose did the trick. Within 24 hours I was able to regain use of my hand by 75 percent and by 48 hours it is up to 95 percent. I am so fortunate to be a patient of Dr. Hirata who is a kind and caring doctor. He also has a terrific staff who also show great treatment of their patients.

Dr. Hirata is terrific! It’s obvious he truly cares about my health and well being. He listened intently, reassured me, offered suggestions, and never made me feel rushed; though I feel sure I kept him over whatever time is generally allotted. When I mentioned I’d like to think over and/or research on of his suggestions he was polite, open, and supportive. He said I could discuss it with him again anytime. I feel so fortunate to have Dr. Hirata as our family physician. He’s the best!

Dr Hirata and staff have always been attentive to my medical needs. I appreciate them so much.

I like this office and always feel I get the best care.

Dr. Hirata took his time to listen to my concerns and ask questions. He asked for my input about possible course of treatment. For the first time in a very long time I have hope that with Dr. Hirata he can find out what is wrong and help me to feel better. He is a wonderful provider and I would highly recommend him.

We always appreciate the great work! Thanks

The quality of care and professionalism by staff members is excellent.

I feel very blessed to have Dr. Hirata and his staff overseeing my healthcare. The attentiveness and quality of care that they provide is exceptional.

Good experience as usual

Dr. Harata is the best

As with all health care now it's more being processed through like military basic training rather than individual health care

I love this office!!!

There are a lot of choices of physicians. I continue to choose Dr. Hirata because I am completely confident that he’s an excellent doctor. In addition, the entire staff is professional as well as courteous.

Dr Hirata is very thorough and answers all of my questions. If need be he will send you to another doctor if he cannot treat you. I trust him with my health care.

My experience was outstanding as always.

Great group of people

Every member of this practice that I encountered during this visit was kind, informative and professional. I am confident that I received the best care available.

Great physician and staff.

Doctor and staff are always helpful and take care of my issues. Always a positive experience.

Friendly, respectful staff makes this the best Dr office to go to.

It Aws great nurses and dr was wonderful and careing I will tell everybody how good they are

Great care. Wonderful Physician and staff.

Great team!! Dr. Hirata is always so great and personable

I had an appointment for 2 things and they handled 4 items with care and rapidity!

Dr. Hirata and his staff are the best. Best physician for my family and myself.