Very professional

The doctor, he is very good with patients, he care about me .I love the doctor.

Everything was great, Dr Roulette and team went above and beyond to get me in and seen for my injury. Thank you!

I had a great experience with a knowledgable team. The Dr. is awesome!

The staff was friendly that made me feel comfortable.

Everyone in the office was very pleasant and polite!! I would recommend this practice!

Dr. Roulette listened closely to my concerns regarding recovery time based on my work and life outside of work to help come to a decision of surgery vs a cast for 6 weeks. We came to a mutual decision that surgery would be the best option for me.

Thank you Dr for being prepared for the specifics of my visit.

Very professional and customer centric.

Great experience. Great doctor. Thanks

Very professional, knowledgeable

Dr Roulette was very informative,courteous,receptive,and friendly.Very impressed with my visit and Doctor

Dr Roulette was amazing, he diagnosed what he thinks may be wrong and wanted to be certain and sent me for a nerve test immediately. I have a follow up on June 10th. Very pleased I met with Dr Roulette!

We waited for our scheduled appointment for over an hour and a half! Snarky comment from the assistant bringing me to my room and barely an apology from the doctor. If he is on call please don’t overbook his schedule as they said this happens all the time. The doctor helped a bit but really pretty quick with our questions too.

The Dr and staff were amazing!

Just a class act all the way around

I like the doctor and his team very much.

Thanks for giving me remarkable care! Keep up the good work..

Professional, courteous, clean, organized and respectful staff

Friendly staff. Personable and well qualified, professional doctor.

Incredible doctor. I was extremely impressed with his knowledge and his demeanor. I felt extremely comfortable during the visit. The other staff were also very helpful, as well. Very impressed with the visit.

Wonderful physician and staff!! I would definitely recommend!

Meet with PA Jason to schedule surgery!

They are always great. Friendly and very helpful. Thank you

The doctors and nurses were magnificent

my experience with my condition was outstanding.

I wasn't seen by the doctor for over an hour past my appointment time on Monday May 6. I received no info from the staff as to the cause of the delay. When Dr. Roulette did see me he explained the delay was due to a rush of orthopaedic issues with other patients that had occurred over the weekend. He was apologetic and I began to understand the delay. He was very helpful and courteous and I expressed my appreciation for his assistance and help.

Dr. Roulette is great and so are all the staff at this office!! They were all awesome and got my surgery approved by my insurance and scheduled so quickly. Really very happy all around.

I absolutely love going to Dr. Roulette. My wife and my grandson also go to him. While my wife had hand surgery with Dr. Valentine in Huntersville, where we live, we do not have any confidence in him and we were fortunate to find Dr. Roulette who has been a great medical provider for us. This is my second condition I have gone to Dr. Roulette and I would not consider anyone else.

Very professional. Dr Roulette was direct and to the point. I’m glad I have been referred to him.

I was referred by my primary doctor. All the staff was very friendly and polite. Good experience.

Friendly

After waiting for over an hour in an examination room, the doctor spent less than five minutes looking at my hand. There was no apology or explanation offered by the doctor for the delay.

EXCELLENT Doctor Roulette, & lovely, friendly, competent staff!

Dr. Roulette and his staff was awesome!

Every aspect from beginning to end was professional and compassionate. My sincere appreciation to all that were involved in my care!

Excellent communication.

this dr and practice was great! I will highly recommend them

Had a little of a wait but services was great

Thank you!

That Doctor, Nurses and all the Staff proved to be most attentive to my every need. They all were very user friendly, will definitely highly recommend to all my family and friends. Great job Guy’s, keep up the good work. Many Thanks,

Dr did a really good job explaining the diagnosis. Great bedside manner

This was my 1st visit to Novant Health and was a very good experience. Very favorably impressed with Dr. Roulette and my visit with him and his explanation of my condition and treatment options.

Very nice Dr and staff. Very good visit

I appreciate the prompt courteous knowledgeable care I received. I feel the staff sees me as a person and not just a patient.

Everyone was professional and kind

So far, my experience with Dr. Roulette’s staff, and himself have been very impressive. I am so glad that he was recommended to me. I have not done the procedure as yet, but I’m sure all will be well. I have that much confidence in him.

The NP is the greatest. Cares about the patient.

It was so refreshing to walk into a doctors office where you are greet it with enthusiasm then I get to the doctor and I get the same treatment. I’m going to go back just to receive that great energy that I received kudos to the whole office.?????

Thank you very much You has get me a very good attention.

The service was excellent; all staff members were cordial, and Dr. Roulette provided me with very detailed information about my condition. He is an excellent professional.

From the time I walked in and was greeted by the receptionist, to the doctor's assistant and appt with doctor, all were most professional, personal, informational, kind and truly listened to me and made me feel comfortable with the course of action. Honestly it was one of the best Dr. Appointments that I have had since I moved south. Great team and truly committed to their positions and career. BRAVO

Dr. Roulette is fantastic. He listens, is knowledgeable, And answers questions that I had. A wonderful person and puts me at ease should I need surgery. I am blessed to have him for my future needs.

The staff was very nice, and the Dr took good care of me,

Doctor Roulette and his team were amazing!! He took the time to explain the process and how to get the best results for healing. He has a wonderful kind personality and is someone you can totally trust with your care. I’m very Thankful I found him.

When I was called to make the appointment, the person who scheduled it made me very concerned, having indicated he saw my extra and was almost definitely going to need surgery. Turns out he is not a medical professional at all and it turns out I didn’t need surgery. Caused me a lot of unnecessary anxiety.

My appointment was scheduled for 3:30. I had to take time off work to get to my appointment. The doctor walked in to the room to see me exactly two hours late! He walked in at 5:30! I can’t afford this visit as it is, but couldn’t avoid it due to a fractured finger, then I lost time off work on top of it which wouldn’t have been necessary if they had notified me that they were running behind schedule. I’ll be exploring every thing possible to expose this shocking service. How can I be expected to pay almost $500.00 for a visit that was less than 10 minutes and that ran so late?

1st time visit. Great experience. Friendly and helpful staff. Doctor exceeded expectations. Explained complex issues in a way that was easy to understand.

Great staff and great doctor

Excellent! Doctor and staff were very caring and informative. I appreciated that.

Everyone was so kind and very knowledgeable about there job from the front desk of checking in to the doctor seeing me. I love Novant your not just a number your consider a patient.

Dr Roulette was awesome. His knowledge was astounding. He explained his diagnosis so I could understand & the follow up test were available for scheduling one day later. Everyone I saw was terrifically kind, friendly while being ultimately professional.

I had an excellent experience. This was the first time I met Dr. Roulette& I was very impressed with him.

From the minute I arrived was greeted with smile and tech was amazing very knowledgeable and kind X-ray tech super nice and Dr. Roulette couldn’t have been more patient explaining my injury and showing me my X-ray I felt very confident with his treatment he is super at his job and has a great staff.

Listened to my concerns and together we made a plan of action.

The doctor was fantastic. I was referred to him by an occupational therapist in the community. Most of my doctors are with Atrium but if I ever have hand surgery I would have Dr Roulette do it. I didn’t rate staff as high as I don’t remember anything about them.

I waited 30 minutes in the outside waiting area before I was called back to the room to see the doctor I waited another 45 minutes before the doctor came in the room The doctor did apologize but this was not the first time I waited a VERY LONG time to be seen Something needs to be addressed regards to over scheduling or whatever the problem was Not happy about the wait time I was going to leave, but I didn’t If I visit this facility again I will not wait an hour and fifteen minutes to be seen again

Very thorough.

Dr Roulette was fabulous! Very professional, kind, and attentive. I felt very confident in the care he gave me. Office staff was very nice and kept me well informed of any delays. Very pleased with the care at this office.

Wonderful experience. Staff was great

Awesome and caring

The entire experience was flawless from beginning to end. The women checking me in were courteous and friendly. The doctor took the time to explain everything clearly and concisely. Thank you

Like Doc, friendly, informative .

This is my second visit to Dr. Roulette he is fantastic.

Dr Roulette is a very kind and extremely talented Dr who Cares about his patients

Dr Roulette is very helpful!

I was taken back before my appt. time. Dr. Roulette gave me options to try before thinking about surgical options. He submitted a referral to Novant Spine Center for an EMG and the center called the next day to schedule.

All good, thank you.

Everyone was great.

Dr. Roulette and the nurse who wrapped my splint, did both of phenomenal job and had spectacular bedside manner. I felt safe and informed in every aspect of the visit. I highly recommend them both and was very impressed from start to finish.

Dr. Roulette is an awesome doctor. His office has expanding energy that stays with you when you leave.

I would highly recommend Paulvalery Roulette to anyone needing an answer about hand problems.

Dr Paulvalery Roulette was incredibly thorough, compassionate , knowledgeable and professional. He treated me like family. He explained everything in detail. He made sure that I understood the severity of the situation, my options, and the risks associated with each. I am so very grateful that he was available to meet with me and made every effort to expedite my care, knowing the importance of doing the surgery as soon as possible. My injury could potentially impact my life in ways that I could never have expected. I am confident that I will have the best chances possible of returning to the life I knew before specifically because of the care I received from Dr Roulette, his team, and the occupational therapists he recommended. I highly recommend this practice.

Great experience. The whole staff was very friendly and knowledgeable.

Dr’s assistant was very attentive and sim pathetic about your problems. Dr. Roulette was awesome!! He didn’t rush and listen to one’s concern. He was also very detailing and made sure you understood everything. Very caring doctor. I will definitely recommend him!

Dr. Roulette explained my injury to me very well. He also explained any treatments if the splint does not work.

Excellent Doctor and Staff.

Dr. Roulette and his nurse were amazing!! Both so efficient- so kind- and good communicators with what was needed next.

A lot of docs know their jobs but it’s rare to find a Dr Roulette that really cares about the patient as he does Many thanks

This doctor was great. He gave me some information that others didn’t.

The level of service and thoroughness of the exam was very impressive. I feel that I have options and nothing is being pushed on me. All questions received good answers, in my opinion.

Very professional

Dr Paulette is a rock star in my opinion. He has performed four surgeries on my fingers to date and looks like number is coming up.

Dr Roulette is very personable and he made sure I understood everything about my surgery. Total professional care!

I was completely happy with my provider and his staff

Dr. Roulette is extremely professional and personable. Greatly appreciated!

Don't lose this doctor (Dr. Roulette). He far surpassed my expectations in personality, care, efficiency, knowledge, and skill.

Excellent care. All of my concerns were addressed and answered completely. Great bedside manner.

Checked my problem out thoroughly to get right diagnosis and explained it in detail. Explained in full the treatment and my options. Very pleased.

Dr Roulette is wonderful in his communication and explanation. His entire staff was very friendly and efficient. I laughingly asked if he would consider more body parts to specialize in … this was a great experience!

Awesome Visit. Everyone from the beginning to check out was so kind and respectful.

It was a very relaxed atmosphere.

proffesional Complete trust immediately established

I had a great experience with the doctor and staff and it was my first time as a new patient. I was really satisfied when I left. The MA and doctor Roulette were so professional. I could tell they were very knowledgeable. They had great customer service skills and very friendly.

Satisfied with the attention I received! Also, the care and explanation! Dr explained the reason for my hand hurting and showed he how help it get better so it will improve with care and exercise! So I’m following the Dr suggested care! Thanks

Dr. Roulette understood my concern the moment he saw my hand. He clearly explained the treatment available and I appreciate his honesty. Everyone in the office was friendly and worked together as a team.

From the moment I walked in I was treated with dignity and respect from the front office to the nurses, doctors, and schedule provider.

Channing is very nice and friendly. Office is very efficient.

Outstanding. Nice group of people.

Everything was great

Wonderful Doctor, great PA, and a helpful team of nurses and support staff.

Dr. Roulette was awesome. He listened to my problem and concerns. He gave me a medical diagnosis, and suggestions to help ease my pain.

Dr. Roulette is amazing! Very intelligent and was able to zero in on my hand issues and give me a full explanation and plan. Beyond that, it is evident how much he truly cares about his patients. He was so easy to talk with. Best MD I've ever encountered!

Dr rowlett is a very nice man he will explain things his staff is just wonderful

It was good to get answers for my issue and a plan going forward

Dr. Roulette & Staff operates in Excellence. They are very professional & caring.

Helpful information and caring

The doctor was very professional and helpful. He explained everything very clearly.

Excellent service