Erika Donalis, PA-C
Internal Medicine
About Me
Languages
- English
Gender
Female
What I Treat
My Medical Background
Healthcare Education
Lincoln Memorial University (2021)
Board certifications
- Physician Assistant
Years of experience
undefined+ years of experience
Insurance Details
Before your appointment, verify with your insurance provider that this Novant Health location accepts your coverage. Some insurance plans may not be accepted at certain Novant Health locations where this provider is on staff.
We recommend you contact the clinic before your appointment with any additional insurance questions.
Reviews
Ratings by Category
Verified patient
May 2024The visit was good from start to finish. The staff was kind, attentive and knowledgeable.
Verified patient
May 2024I’ve always been treated with the upmost respect and courtesy. I just love my clinical staff and, of course my Doctors.
Verified patient
May 2024I felt Erika was on target and did a good diagnosis. When I left I had more questions about the condition. Researched and called my niece Doc for a little more clarification. But pleased with care and diagnosis
Verified patient
May 2024I always have a great experience.
Verified patient
May 2024The PA. was professional and demonstrated sincere interest for what I was there for my visit. I was seen in a timely manner and upon completion of my appointment I was asked if I had any concerns. I replied, no and that concluded my visit
Verified patient
May 2024It went very well, I got the answers I needed.
Verified patient
May 2024Wrong time to answer this question because the Novant system is a total disaster since they upgraded the software for MyChart. I got a voicemail finally yesterday when I was promised one Monday and I got a prescription notice from the drugstore but no information yet on my ailments
Verified patient
Jan 2024It was quick and efficient
Verified patient
Jan 2024Very quick appropriate and straight to the point service
Verified patient
Jan 2024Provider did not ask very many questions to further assess or identify additional issues. Appointment said 30min long, maybe 10min were spent.
Verified patient
Jan 2024Everything was smooth and helped me a lot.
Verified patient
Jan 2024This was my first visit to the facility - I was extremely pleased with everyone I interacted with, whom showed so much care and respect for a new patient. I was so extremely pleased with the entire staff and services provided.
Verified patient
Jan 2024Every staff member I have interacted with has been fantastic - helpful, friendly and professional. I am new to this practice and am very pleased with my experience. I've already recommended this practice to friends who are moving to this area.
Verified patient
Jan 2024I was tested immediately in a way that was safe for others. Received medication promptly. Am on the mend.
Verified patient
Jan 2024Thanks again for your help and support
Verified patient
Jan 2024I waited about 45 minutes to see the provider.
Verified patient
Jan 2024Being new to NC from MN I was trying to start new healthcare. I waited over 2 months for an appt and it was wonderful with PA Erika Thompson. Ms Thompson listened & referred me to physicians that I need care from. I already have future appointments scheduled. Thank you to the staff with Novant Health!
Verified patient
Jan 2024Very grateful for immediate appointment and the option to do it virtually. Providers at Autumn Hall are amazing! Thank you
Verified patient
Jan 2024My first visit to the practice and everyone was very warm and friendly. I felt more "seen" than at other places. Very professional and thorough, but also personal and not rushed. Very good first impression.
Verified patient
Jan 2024Coming from NY and only being in NC from 9/14/23, I had serious concerns about health care. I am so impressed with the interactions I had with the Novant network. My experience with Novant was exceedingly professional and competent.
Verified patient
Dec 2023Easy. In and out.
Verified patient
Dec 2023They were very professional
Verified patient
Dec 2023New Dr's assistant for me. Erika Thompson was very professional and knowledgeable
Verified patient
Dec 2023Every experience I've had with Novant Health has exceeded my expectations. Thank you!
Verified patient
Dec 2023She listened, asked questions and prescribed a medication.
Verified patient
Dec 2023Ms. Thompson (PA) was incredible. She's one of the only providers I've ever seen that actually listened to me and my concerns instead of judging me. Please make her aware of this so she can continue to provide exceptional patient care.
Verified patient
Dec 2023Hope they have the right heath ins
Verified patient
Dec 2023Very professional experience. Thank you for helping me.
Verified patient
Dec 2023Very pleased with my visit and feedback.
Verified patient
Dec 2023Erika Thompson, PA was extremely knowledgeable and thorough. I was very satisfied with my experience with her.
Verified patient
Dec 2023From start to finish I was treated fantastic I can't think of a better place for medical care to be apart of. Thanks guys
Verified patient
Nov 2023DA Erika Thompson impressed me very much. She knew exactly what to do and what test to order immediately w/o delay . After months of test ( always negative ) finally my problem was found within 24 hrs after seeing Ms Thompson and I believe this has saved my life, at least for now!???
Verified patient
Nov 2023Erika Thompson was excellent!
Verified patient
Nov 2023Great care and professionalism.
Verified patient
Nov 2023Thank you for the excellent care
Verified patient
Nov 2023Thank you
Verified patient
Nov 2023Was able to get in for a drive through swap test right away
Verified patient
Nov 2023Since my Dr was unavailable, I was extremely glad I was able to get in to see the PA Erika Thompson within a few hours of my calling. She was great. I don't have a PC, so can't zoom, nor would I want to. She was professional, complete, & gave me the right meds & I'm improving already.
Verified patient
Nov 2023Perfect
Verified patient
Nov 2023Very pleased as a new patient
Verified patient
Oct 2023Very happy with my treatment
Verified patient
Oct 2023The staff was very helpful, courteous, and knowledgeable. A wonderful experience.
Verified patient
Oct 2023No problems, provided answers and prescribed meds I needed
Verified patient
Oct 2023I would like to have had DME provided for my foot but was provided a 2inch ace wrap and later was diagnosed with an avulsion fracture
Verified patient
Oct 2023The staff from check in to check out were great
Verified patient
Oct 2023PA Erika Thompson is thorough and patient. This is the third time she has successfully diagnosed what my medical issue is and has treated me accordingly or referred me to a specialist and followed up with me afterwards. She is the best. Her assistants are always professional and caring. The front desk staff is amazingly patient and dedicated considering how toiling the waiting area can get. In conclusion, I am a patient of one of the best medical facilities, Novant Ogden where the medical and support teams truly care and listen. Many kudos!
Verified patient
Oct 2023Great customer service
Verified patient
Oct 2023Excellent health care and thoroughly professional staff!
Verified patient
Oct 2023Greatly appreciate the flexibility of the office. I experienced an unexpected allergic reaction and reached out to my PCP. The office was able to fit me in within a few hours. Both the male MA (missed his name although he did share) and PA Erika were very patient and personable. Could not be more appreciative of the medical group as a whole. I drive from Brunswick county to the Ogden office for the personalized visits I have received for the last 5 years.
Verified patient
Oct 2023Everyone was very pleasant. I was very impressed with the speed and efficiency of this office.
Verified patient
Oct 2023Very pleasant with good customer service
Verified patient
Oct 2023I am pleased with the excellent service rendered in all departments that I have received care from. Thank you kindly!!!!
Verified patient
Oct 2023I am very impressed by the top notch service from everyone provided during several different visits including the summary results of my tests; I feel better about knowing the overall state of my health and what I should be doing to stay well physically and mentally; Erika Thompson is the best!
Verified patient
Oct 2023I thank the team.
Verified patient
Sep 2023I can rely on this group to take care of us and keep me from getting anxious. They are the best group of caregivers I have ever had the privilege of having for our family.
Verified patient
Sep 2023Glad I chose Novant for my new primary care provider.
Verified patient
Sep 2023All very good. My initial appointment was cancelled as Dr. was out but scheduling staff was excellent in getting me an appointment the same day as my initial appointment (with a PA, which was fine).
Verified patient
Sep 2023Very professional and friendly and accommodating staff
Verified patient
Sep 2023Thank you
Verified patient
Sep 2023Very helpful to do virtually
Verified patient
Sep 2023Everyone was very professional and kind to me and assisted me in every way possible
Verified patient
Sep 2023I had all tests xray and lab with fast results on line and by phonecall; excellent service; follow up appointments
Verified patient
Sep 2023I did not talk to my regular doctor the first time in there was a follow up phone call after I talk to my regular doctor about how I was doing but there was no communication between the two and I had two zoom calls. The first was with one doctor not my primary and the second zoom call was with my primary doctor. It seemed they did not communicate with each other what had transpired with me
Verified patient
Sep 2023It was a great first appointment. Everyone was great.
Verified patient
Sep 2023I love the virtual visit option. It allows me to have my health concerns addressed without missing work. Great team at Ogden.
Verified patient
Sep 2023Good to go.thank you
Verified patient
Sep 2023PA Thomas and the nurses were amazing. I left feeling great relief that my back was going to resolve because of the time and information she gave me. We're new to Wilmington and we could not have chosen a better practice! Thanks so much for the TLC!
Verified patient
Sep 2023Thank you!
Verified patient
Sep 2023Thank you
Verified patient
Sep 2023Have already gave a endorsement to a neighbor ?
Verified patient
Sep 2023Response time to set up an apt with the PA took way too long. Need more help.
Verified patient
Sep 2023Very quick and easy!
Verified patient
Aug 2023Ty
Verified patient
Aug 2023The only negative about my visit was the length of time it takes to receive my lab results. It's been over 24 hours since I submitted my lab work, and still no results.
Verified patient
Aug 2023First time patient at Novant Health. Everyone was super helpful in directing me to the right area. I was treated with great customer service.
Verified patient
Aug 2023My appointment was for a referral only. Not a true physical.
Verified patient
Aug 2023PA Thompson helped me get what I needed for the moment. I am concerned, however, this condition goes on and on and I'm just being passed from provider to provider with no resolution. That wasn't a concern at first, but over the course of 4 months, this has become painful to the extent normal daily activities are affected, especially sleep.
Verified patient
Aug 2023About as pleasant of an experience as I've had for a doctors appointment.
Verified patient
Aug 2023Ms. Thompson was great
Verified patient
Aug 2023I was impressed with Erica and would definitely agree to see her again if Dr. Lee was unavailable. She was very thorough.
Verified patient
Aug 2023They fit me in so that I could have something checked out. Thanks for that.
Verified patient
Aug 2023The Provider us AWESOME
Verified patient
Aug 2023Professional!!
Verified patient
Aug 2023Virtual experience I wished we had skipped & just went on to the office visit. I was extremely sick & so thankful I only had to wait another hour to be seen. The care I received in office was exceptional & I am very grateful to the staff who took care of me. Erika was amazing & I appreciate her so much!!!
Verified patient
Aug 2023I was impressed with the speed and accuracy of getting my appointment ( same day) and treatment as well as STAT bloodwork and follow up.
Verified patient
Aug 2023All staff were great
Verified patient
Jul 2023Excellent service. Very professional, on time, immediate X-Ray following PA visit. Very good follow up
Verified patient
Jul 2023This is a wonderful place and they care about the patients!!
Verified patient
Jul 2023As always short wait time I felt well cared for Happy to have this team on my side
Verified patient
Jul 2023A great listener and totally cared about my welfare. Very empathetic
Verified patient
Jul 2023Very caring and professional.
Verified patient
Jul 2023It was great nothing eles to add.
Verified patient
Jul 2023I thought Erika was extremely personable, and she listened when I brought up bio identical hormone treatment, which she said she wasn't familiar with and took the book I gave her to read about it. I really appreciate that she didn't dismiss my interest in the treatment. Stephanie called later to let me know a lab order had been ordered, and I also appreciate her letting me know. The office staff and Erika were helpful, and made the visit very welcoming.
Verified patient
Jul 2023I did not have to wait very long and everyone was helpful
Verified patient
Jul 2023Didn't have to wait and was taken in on time. Erika Thompson PA was very nice and asked questions and listened plus gave good advice.
Verified patient
Jul 2023I felt very relaxed and at home with my visit. Everyone was attentive to my needs and friendly.
Verified patient
Jul 2023Everyone was very professional and wonderful, during my appointment.
Verified patient
Jul 2023Thanks for squeezing me in as I was sick
Verified patient
Jul 2023I met with a PA who was filling in while there is no available doctor. She was excellent.
Verified patient
Jul 2023I got in early with no waiting. Everyone was pleasant and accommodating.
Verified patient
Jul 2023I was very thankful I got in so quickly the day before a holiday.
Verified patient
Jun 2023Was disappointed that my PC doctor- who I'd come to trust, and who was a great listener and diagnostician as well as health coach, was now gone from the practice. The practitioner I met with was pleasant but not the same caliber- it was a more impersonal visit as it takes time to establish a relationship. I'll return but not with the same confidence and trust. I hope I'll get to at least lay eyes on a new PC in another 6 months- and I hope constant turnover is not the pattern.
Verified patient
Jun 2023This P.A. provider was filling in until new Dr on board. Thought she was attentive to my concerns and took the time to listen. Also came up with a plan of action to follow until seen by the new doctor.
Verified patient
Jun 2023Novant New Hanover Ogden Group is a professional and very competent group. I feel I am in good hands and am very comfortable with placing my primary care needs in their hands. It is worth the hour drive to know you have this confidence.
Verified patient
Jun 2023Excellent service. Listened to my questions and answered them.
Verified patient
Jun 2023Great staff.
Verified patient
Jun 2023This is the first time I felt heard by someone at this practice. My previous doctor here never listened to me. Erika did. She actually listened to me instead of focusing on my weight. Hopefully this plan will help me feel better so I can start to focus on my weight
Verified patient
Jun 2023This visit was my first experience and every person in every department was kind and knowledgeable. And a special appreciation for Joanna at the front desk for Erica Thompson she helped me troubleshoot a My Chart app issue. Along with that she called me after the appointment to schedule my lab work because I scooted right by without realizing I needed to stop back in (she was helping another patient). The front desk greeters were also very friendly. I left there feeling like part of the family even though it was my first visit.
Verified patient
Jun 2023This medical practice has always been A+.
Verified patient
Jun 2023Erika Thompson was great. Wish she was a full time provider in Leland
Verified patient
Jun 2023Very knowledgeable and helpful
Verified patient
Jun 2023Glad I chose this provider
Verified patient
Jun 2023Did not follow through with treatment plan.
Verified patient
Jun 2023Really appreciated them taking the time for the visit
Verified patient
Jun 2023Courtesy and professionalism at every level.
Our Ratings Process
Reviews are only displayed for Novant Health team members who have accumulated 30 or more patient surveys in a 12 month period. Patient surveys are not collected from patients seen at an urgent care, emergency room or behavioral health clinic.
Location
Wheelchair accessible
7420 Market Street
Wilmington, NC 28411
Phone: 910-662-6000
Fax: 910-550-3787