Very happy & comfortable w/Dr.Gay & staff.

This was my first visit with Dr. Gay, so he reviewed my medical history and we agreed to continue on with my current treatment. He was personable and Professional,

I have the upmost trust and respect for Doctor Robert Gay. I'm lucky to have access to such a fine Doctor.

Dr. Gay and his staff are wonderful and I always appreciate his support and kindness for what I’m dealing with and his understanding. He’s a great physician.

My care under Dr. Gay has been phenomenal

All staff were great. Dr. Gay gave me hope in regards to the treatment for my RA.

Great service from great people

Dr Gay and his staff took very good care of me and were very interested in my problems.

Keeping Up The Good Work

Dr.Gay and his staff are always courteous, professional and caring.

Very professional

Dr Gay was very thorough with his exam and listened carefully to what I was saying. Will definitely follow up with any questions

Staff is always friendly. Dr. Gay is very patient explaining any answers to my questions. Always very professional.

Everyone was pleasant as well as knowledgeable. Wait time was minimal. Barely had time to check Facebook. lol

Dr. Gay is the best Rhuematiolist

No wait time once I arrived to the office. Staff very courteous and polite. Dr. and nurses very attentive to what I was saying. Staff at the lab very good taking the samples ordered.

Everything went smoothly

Dr Gay is an excellent provider, thorough, patient & very knowledgeable! Trustworthy in his diagnostic ability. Listens intently to your needs & concerns. Involves the family in health conversations.

Always have a good visitation this office.

Dr Gay and all the staff were kind, caring, and efficient.

Dr. Gay was very thorough and I felt like he truly understood my questions and concerns. Also, the front desk staff we so nice and friendly, welcoming me to the practice.

It was great

I have been coming for quite awhile and I have always been satisfied with the doctor and also with the staff. The lab personnel are also friendly.

The staff and Dr. Gay are all nice and seem to care about there patients. And work together to give us patients the attention we need. I highly recommend this office to other people.

My experience with Novant Health Rheumatalogy and Arthritis - Westbrook has always been very positive. The ladies in reception are very efficient and friendly, whether in person or by phone. Dr. Gay's nurse is not only professional, but also kind. Dr. Gay listens to my symptoms and, after a thorough exam, offers options to help me cope with chronic pain.

I felt that the doctor had read my history n was aware of my current concerns. He was also aware of my upcoming visits with my primary care physician.I was comfortable that he got a good idea about my overall health.

Everything good.

Staff were friendly and personable. Dr. was thorough and gentle. I liked his bedside manner.

Everything was good

Front staff very kind and considerant.. Dr. Gay is a wonderful Dr.

Had a little longer than usual wait time but overall good visit. Nurse was very apologetically showing concern for the wait.

Dr Gay is a wonderful doctor, his staff are caring and helpful.

I've been going to Dr. Robert Gay for several years for RA, Raynauds, and Scalerderma. He is always considerate, and professional, and listens to and addresses any concerns. I'm very happy with the medical service he provides me.

I cannot say enough about Dr. Gay and the staff. When you are there they put the patient first. Excellent care and great staff!

This was my first visit with Dr. Gay, and he was wonderful! He listened to me and was very thorough and caring.

I like my doctor

Dr Gay and staff are amazing ?

This was my first visit with Dr Gay. I found him engaged, concerned, and thorough.

Team all very receptive.

Very friendly and professional

Dr Gay and his staff are absolutely wonderful! So kind and caring

He was a new Dr to me but did a good job going over my problems and checking my joints. Recommended a stronger dose of the shot I now take. Was well pleased with Dr. Gay.

I have always been treated with respect and dignity at this facility! I would highly recommend Dr. Gay to friends and relatives!

DrGay and his staff are always responsive

Dr. Gay and his staff were very professional and I was pleased that they showed a genuine interest in me as a Patient. I look forward with confidence in their participation in my future healthcare needs.

I really appreciate the courtesy and care I receive at this clinic.

Good experience!

No

I know Dr Gay is smart but I get little eye contact from him. For the second visit in a row, he did not answer my questions. No response whatsoever. He is so busy typing, even when I'm not talking, so I do not even sure what he's typing about. I would actually change doctors but know that's not ethical within a practice and I want to stay with Novant. I highly recommend that this practice offers informational handouts related to the various diseases they treat. I'm having to learn about my disease from WebMD, and feel like I need to be learning it from Dr Gay.

Dr gay is exceptional and professional in every way. He has been my doctor for over 15 years and he has always been extremely focused on my care and he understands the reason for communicating with the patient.

Excellent and thorough physician.

Staff is always very friendly and knowledgeable

Always enjoy going to this office, friendly staff, patient focused, and they make you feel that your needs/ care are important. Would never consider going anywhere else but with Dr. Gay and his staff. Exemplary care.

Doctor Gay all his staff was.very nice and professional to me.

I feel, as a patient of Dr. Gay’s, that he takes good care of me and listens to my needs when I share them.

Routine appt. The usual questions asked. Felt a tad bit rushed or like I was just another patient on the list. Dr.Gay is very quiet. Not sure if he understands what I am saying or not. I will look for a new Rheumatologist for 2024.

Very caring staff and physician. Always courteous and thorough.

Dr. Gay is always professiial and thorough. His staff is always courteous and caring.

I always enjoy Dr Gay. he is straight to the point. very kind

Dr Gay. Was very complete in all questions I Had . I'm glad he took me on,after Dr. Bravo left.

Dr Gay and all his staff are very efficient, knowledgeable and pleasant to deal with.

The front desk were very cordial . I enjoyed talking with them. Dr Gay’s Nurse was courteous and enjoyable!

This was the first time I saw Dr Gay and I really liked him. He was personable and professional. Leaving the appointment I felt my needs had been addressed and that I could trust my care to him in the future.

Very professional and efficient. Great doctor

It was very good to be able to ask questions and fill they were listening

Dr. Gay thoroughly examined me and explained test results to me. Staff and nurse were friendly and professional.

I have been a patient for many years and never had anything other than excellent service from the entire staff.

Very pleasant and professional staff they always treat me well.

Dr gay and staff are great

My visits with Dr. Gay and staff are always positive.

From the time the appt was scheduled to walking in the door, experience was above par. Front desk staff, nurse, Dr. Gay and lab techs were friendly, professional and caring. Couldn't ask for better! Keep up the great work.

Completely satisfied

This is the 2nd time I have seen Dr. Gay so he doesn’t know me that well yet. His exam was thorough but he is very dry in his delivery of care. Not chatty just straight forward, no small talk. I hope he can loosen up a bit so he can begin to have a more personal relationship with his patients. The office staff is great.

Have been a patient with the practice for a number of years- extremely pleased with Dr Gay & all the staff - my health regarding my issues is much better & I credit it to Dr Gay & all the staff! They are awesome!!

Nurse Mary H was superb. She was kind, caring, and very efficient. Dr. Robert Gay is an excellent doctor. He communicates well and is very thorough.

Very Good

Truly, the Novant team members share excellent services! Great visit...very well pleased!

The nurse was the nicest person. She is always friendly and kind. I enjoy seeing her every time.

The nurses were great, the lab was amazing. But the doctor sincerely needs some more training or a different career. I've left a Google review on my feelings and my experience. I'm not willing to take the time to type them in here as well. I will never come back to this place and I wouldn't recommend any one else to either. I left in tears, confused, and defeated.

This is the most professionally run office that I have been a part of, period. They are super!

Dr does not communicate well.

Dr Gay is very thorough & precise when examining me. He didn’t act rushed. Included my wife in my care plan.

My time with the physician seemed very rushed.

I was treated well

Dr Gay is knowledgeable but could be more personable. Sometimes I feel dumb asking him questions about my condition because of his delivery

Dr Gay has been my rheumatologist for quite a few years. I’ve always liked him and he answers my questions. When he moved his office to Winston Salem, I followed him there. Dr Gay and his staff have always been courteous and easy to talk to. I live in Archdale, south of High Point and I don’t mind making the drive to Winston Salem at all. I’d give him and his staff a “10” without any hesitation.

I been going to Dr. Gay along time. I like him and trust him with my health. Great staff there also

Thank you Dr Gay for the in-depth care provided every visit.

I have been a patient of Dr. Gay for almost 25 years. He is my opinion the reason my RA is under control.

For the first visit with Dr. Gay, I felt fairly positive about it.

Dr Gay is awesome and is great at what he does and everyone there is so nice!!!

I like that the doctors are on time. My appointment was at 9:45 and the doctor walked into the exam room at 9:50. Great!

I. Love Dr Gay. He has saved my eyes. He is so good and he really cares and listens to me really checks me over every time.

I enjoy the staff in this office. Everyone from check in to leaving are always so friendly and respectful.

Dr. Gay, his nurse, and office staff are very nice!

Staff was very helpful and professional

Mary my nurse was very friendly and professional. Dr Gay was awesome. He spoke to me in detail and understandable words. He gave me a physical and discussed my rheumatology questions. I was very pleased to have a Dr as professional as Dr Gay.