The office is always clean and comfortable. The entire staff is very friendly and welcoming. Dr. Gay takes time to listen to my concerns. He gives a thorough examination and answers all of my questions.

Dr. Gay was very professional and knowledgeable, kind and interested in my medical problems I really appreciated his concerns

Excellent service

Great as always. I trust these doctors and associates

Dr. Gay was very helpful and took extra time with me, even though he had a full schedule.

Dr. Gay was very thorough in his questioning and examination. The entire staff was courteous, friendly and professional.

Extremely professional. We love this doctor

Dr. Gay is very thorough & professional!! His staff is very personable & efficient!

I felt I was given a thrall exam. He seems to be concerned about discovering what my problem could be.

The entire staff has a positive attitude and welcoming nature. They give excellent care and have the patient's best interest at heart. They are professional yet friendly.

Dr Gay and staff were very thorough and courteous.

Dr. Gay takes time to listen and provide feedback to a patient's concerns.

Dr. Gay is very patient and detailed with my concerns and questions. The staff is very helpful.

Doctor Robert Gay is one of the best Doctor I have ever had. At 87 years old I have had a few. He listens to what I have to say and then decides what is the best course of action. I am thankful for him.

I always look forward to my appointments because l love the respect they all give me as a patient.

Always a great visit with Dr Gay and staff. Very professional.

Very professional team of "Health Care Workers". It was evident that the patient came first. Well pleased!

Dr Gay and Mary are most efficient and very caring. The entire office staff is just wonderful ?

The staff and Dr. Gay treated me very nice. I enjoyed my visit. Thanks you all

Very courteous and answers my questions

Great and respectful staff

First visit and was impressed with the thorough examination, discussion and medical knowledge that Dr. Gay provided.

Dr Gay is excellent provider and very caring. The staff is wonderful and very friendly.

All were very professional & friendly.

The two ladies at the front desk were so welcoming and pleasant and I can say the same for the lady that treated me in the Lab and Debbie, Dr. Gay’s nurse. I found Dr Gay also pleasant and attentive to my problems. After being in Cary for 4 months, I have a new appreciation for a smaller, well run medical practice where I feel valued as a person and not part of a herd. Thank you.

I absolutely love this facility and Dr. Gay.

Dr.Gay was more open today and I really appreciated his talk and laughter.

Love the staff and doctor, very knowledgeable and very helpful and professional

Dr Gay was incredible. Well worth the 3 month new patient wait.

I feel very confident that Dr. Gay has my health problems to my best interest. He listens to my questions and gives me the best answer to my understanding. I don't feel rushed when I'm there and the office staff and the lab staff are very thorough. I appreciate being in his practice.

I absolutely love the staff at this office they always strive to provide the best care. I appreciate them all so very much.

I Am Very happy with Dr. Robert Gay and his Staff

I love these people and especially Dr. Gay!

Great staff and just a great doctor

Appreciated the courteous manner of everyone in this office! Thanks

The staff was amazing especially Jan, who was running the show without the flow wouldn’t continue and Lynn was spectacular because I didn’t a pinch when she was drawing my blood.

Visits always personalized to me.

Have been a patient of Dr Gay ‘s for several years & my health issues have improved greatly due his thoroughness in providing care addressing areas that concern me !

Dr. Gay is very thorough and listens to everything I have to say.

The front staff are alway so helpful and nice. It’s always a pleasure to go this appointment

I love Novant doctors

Everyone from the front desk staff to the tall young male CMA (can't remember his name) to the lab lady were all as courteous and pleasant as could be. Dr. Gay is a wonderful Dr.

Personnel always professional and friendly

Dr Gay was very through he went over my complete health problems. Exam is always excellent.

Good experience.

Very fast and friendly. Great staff!

Dr gay does a good exam And always ask if I have any questions

Dr Gay and Staff are outstanding!

Everyone is so friendly and helpful. Dr. Gay is very thorough in his treatment.

I was a little worried about being with a new doctor but after a few visits I have come to like him and think that he's caring and informative and listens to my concerns. A very enjoyable visit.

Great people and great care

Great service and professionalism.

DrGay is very informative and does a good exam.Would highly recommend him

Dr gay was very thorough very professional

Very respectful and efficient

Happy

Everyone treated me very professionally. Also, the beautiful woman that drew my blood did it with magical hands. I didn’t feel a thing nor did I have any pain throughout and most of all, I didn’t have any black and blue mark afterwards, AWESOME job!!!!

I been going to Dr. Gay since he was in high point. He is a good doctor. I trust him fully with my health. The staff there is Always nice and friendly..

I feel like I have the right dr and team that will get to the bottom of my troubles and give me the care I need. I am so thankful

Very happy & comfortable w/Dr.Gay & staff.

This was my first visit with Dr. Gay, so he reviewed my medical history and we agreed to continue on with my current treatment. He was personable and Professional,

I have the upmost trust and respect for Doctor Robert Gay. I'm lucky to have access to such a fine Doctor.

Dr. Gay and his staff are wonderful and I always appreciate his support and kindness for what I’m dealing with and his understanding. He’s a great physician.

My care under Dr. Gay has been phenomenal

All staff were great. Dr. Gay gave me hope in regards to the treatment for my RA.

Great service from great people

Dr Gay and his staff took very good care of me and were very interested in my problems.

Keeping Up The Good Work

Dr.Gay and his staff are always courteous, professional and caring.

Very professional

Dr Gay was very thorough with his exam and listened carefully to what I was saying. Will definitely follow up with any questions

Staff is always friendly. Dr. Gay is very patient explaining any answers to my questions. Always very professional.

Everyone was pleasant as well as knowledgeable. Wait time was minimal. Barely had time to check Facebook. lol

Dr. Gay is the best Rhuematiolist

No wait time once I arrived to the office. Staff very courteous and polite. Dr. and nurses very attentive to what I was saying. Staff at the lab very good taking the samples ordered.

Everything went smoothly

Dr Gay is an excellent provider, thorough, patient & very knowledgeable! Trustworthy in his diagnostic ability. Listens intently to your needs & concerns. Involves the family in health conversations.

Always have a good visitation this office.

Dr Gay and all the staff were kind, caring, and efficient.

Dr. Gay was very thorough and I felt like he truly understood my questions and concerns. Also, the front desk staff we so nice and friendly, welcoming me to the practice.

It was great

I have been coming for quite awhile and I have always been satisfied with the doctor and also with the staff. The lab personnel are also friendly.

The staff and Dr. Gay are all nice and seem to care about there patients. And work together to give us patients the attention we need. I highly recommend this office to other people.

My experience with Novant Health Rheumatalogy and Arthritis - Westbrook has always been very positive. The ladies in reception are very efficient and friendly, whether in person or by phone. Dr. Gay's nurse is not only professional, but also kind. Dr. Gay listens to my symptoms and, after a thorough exam, offers options to help me cope with chronic pain.

I felt that the doctor had read my history n was aware of my current concerns. He was also aware of my upcoming visits with my primary care physician.I was comfortable that he got a good idea about my overall health.

Everything good.

Staff were friendly and personable. Dr. was thorough and gentle. I liked his bedside manner.

Everything was good

Front staff very kind and considerant.. Dr. Gay is a wonderful Dr.

Had a little longer than usual wait time but overall good visit. Nurse was very apologetically showing concern for the wait.

Dr Gay is a wonderful doctor, his staff are caring and helpful.

I've been going to Dr. Robert Gay for several years for RA, Raynauds, and Scalerderma. He is always considerate, and professional, and listens to and addresses any concerns. I'm very happy with the medical service he provides me.

I cannot say enough about Dr. Gay and the staff. When you are there they put the patient first. Excellent care and great staff!

This was my first visit with Dr. Gay, and he was wonderful! He listened to me and was very thorough and caring.

I like my doctor

Dr Gay and staff are amazing ?

This was my first visit with Dr Gay. I found him engaged, concerned, and thorough.

Team all very receptive.

Very friendly and professional

Dr Gay and his staff are absolutely wonderful! So kind and caring

He was a new Dr to me but did a good job going over my problems and checking my joints. Recommended a stronger dose of the shot I now take. Was well pleased with Dr. Gay.

I have always been treated with respect and dignity at this facility! I would highly recommend Dr. Gay to friends and relatives!

DrGay and his staff are always responsive

Dr. Gay and his staff were very professional and I was pleased that they showed a genuine interest in me as a Patient. I look forward with confidence in their participation in my future healthcare needs.

I really appreciate the courtesy and care I receive at this clinic.

Good experience!

No

I know Dr Gay is smart but I get little eye contact from him. For the second visit in a row, he did not answer my questions. No response whatsoever. He is so busy typing, even when I'm not talking, so I do not even sure what he's typing about. I would actually change doctors but know that's not ethical within a practice and I want to stay with Novant. I highly recommend that this practice offers informational handouts related to the various diseases they treat. I'm having to learn about my disease from WebMD, and feel like I need to be learning it from Dr Gay.

Dr gay is exceptional and professional in every way. He has been my doctor for over 15 years and he has always been extremely focused on my care and he understands the reason for communicating with the patient.

Excellent and thorough physician.

Staff is always very friendly and knowledgeable

Always enjoy going to this office, friendly staff, patient focused, and they make you feel that your needs/ care are important. Would never consider going anywhere else but with Dr. Gay and his staff. Exemplary care.

Doctor Gay all his staff was.very nice and professional to me.

I feel, as a patient of Dr. Gay’s, that he takes good care of me and listens to my needs when I share them.

Routine appt. The usual questions asked. Felt a tad bit rushed or like I was just another patient on the list. Dr.Gay is very quiet. Not sure if he understands what I am saying or not. I will look for a new Rheumatologist for 2024.

Very caring staff and physician. Always courteous and thorough.

Dr. Gay is always professiial and thorough. His staff is always courteous and caring.

I always enjoy Dr Gay. he is straight to the point. very kind

Dr Gay. Was very complete in all questions I Had . I'm glad he took me on,after Dr. Bravo left.

Dr Gay and all his staff are very efficient, knowledgeable and pleasant to deal with.

The front desk were very cordial . I enjoyed talking with them. Dr Gay’s Nurse was courteous and enjoyable!

This was the first time I saw Dr Gay and I really liked him. He was personable and professional. Leaving the appointment I felt my needs had been addressed and that I could trust my care to him in the future.

Very professional and efficient. Great doctor