The PA was excellent! Very informative He was great

Very good

My concerns were addressed and I felt my problem was addressed

Fabulous staff!!’

Every staff member that I dealt with was very nice and the facility was very clean

I was very pleased and satisfied with my visit I was treated with respect and courteous well pleased

The women that answered the phone the two times that I called were very rude and short. Everyone else at the office was very nice.

The parking is horrible at the Ortho entrance. There are only 2 handicap spaces. A lot of people going for ortho appts probably need handicap parking.

Very attentive staff, PA and doctor. I felt that I was in good hands?

Phenomenal practice

Each one who worked with me was extraordinarily nice They have so much empathy and patience They took such good care of me That includes all the nurses specially. I am thankful

Entire staff were pleasant and informative.

Dr Martin and his team are everything I could ask for.

Great team that works together and listens to help me. Thanks

Great doctors!

I had a good appointment issues were discussed and answered and probabilities were given, and that’s all I can do

Dr. Martin was very friendly and informative. We left the visit at ease about the surgery. Vasiliki was very helpful with the scheduling.

Dr. Martin & the PA were concerned with my situation.

Took time to explain.

Received excellent care

It was a great experience and I felt comfortable from coming into medical place and leaving the hospitality was excellent

Dr Martin and his team are the best. I traveled over 3 hours to the appointment because I have complete trust and confidence in him and his team.

Went well.

Dr Martin was very helpful and seemed genuinely concerned about my issue and provided good sound advice as well as setting up my following care needs much sooner than I expected.

They were professional and courteous

Sarah, the PA who took care of me, was kind, thorough and administered the care I needed. She offered to send Dr Matin in but I did not feel it was necessary

Dr. Martin and his team were fantastic. I arrived in pain and left with the confidence that the procedures they performed took care of my issues.

Dr. Martin and his staff have provided the best possible care with excellent results.

I feel blessed to have Dr Martin and his staff.

The Doctor is very good and the Nurses also

Dr. Martin impressed me as a professional who treated my concerns with careful listening, a clearly understood summary of my presenting problem, and his reasoning for further treatment recommendations. I felt very confident in those. I appreciated his honesty and respectful manner. I feel fortunate that I was treated by him.

Dr Martin is the best…….answered all my questions……

I was very pleased with my appointment with Doctor Martin. He came across as a very caring person.

I am happy about my service.

I appreciate from Dr. Martin to the support staff how well they informed me of the outcome of this visit. Seeing to what ever was to be the next step.

Great staff and caring people

Dr. Martin and entire group are simply awesome! Would highly recommend them!

The process of getting the appointment went well and so did speaking to Dr.

Dr. Martin and his staff are first rate. Always listens to my questions and provides answers immediately.

Everyone was very caring n professional

Nothing much than I was happy meeting with them

Dr Martin was informative and listened to my concerns. Took the time to explain both sides of the issue leaving us with a comfortable decision.

I love Dr. Martin and his entire staff are friendly and helpful.

Everyone treated me with respect and were very competent in their care. Dr. Martin listened and told me exactly what was going on and was very reassuring.

A one hour and 35 minute wait is unacceptable. I also felt like the provider was dismissive. He wasn't rude, but he definitely wasn't likeable.

I was made to feel respected and cared for, plus I was given hope for a solution to long suffered pain.

Great service from all people .

The The PA, Dr Steve Martin, the nurses, xRay technicians and front desk staff were ALL very courteous, caring and efficient. I couldn’t have been more pleased. My husband, Dr Harvey May, was a gynecologic physician at Presbyterian Hospital from 1949 until 1993 so I was pleasantly surprised with Dr Martin’s demeanor in his attitude which was similar to my husband’s care for his patients.

The doctor for this appointment was over 1.5 hours late. However, the office staff kept us informed and were very compassionate and apologetic.

Thanks to all staff for their smiles and always if you need help. And my Doctor Steven Martin was extremely understanding. Every one went above to sun and moon to help me.

I wish l had a pamplet to take home to go over the procedures.Sometimes it is overwhelming to listen to Dr. And take everything in. I am a little nervous In completely understanding the procedure. That is just me.

Hardly can see my own doctor mostly his assistants. The receptionist on the way checkouts are very inpatient and little aggressive.

Jamie is awesome

I’m thankful I was referred to Dr. Steve Martin as I feel he’ll work hard to solve my knee problem. The brace he gave me is already helping.

It was helpful and informative

Thank you Dr. Steve Martin and you medical team for all you do. Total hip surgery has kept me on my feet and I am happy I chose to have it done. I never hesitate to express to anyone how pleased I am with Novant.

Doctor and P.A. were wonderful.

Helpful ,understandable & very pleasant

Dr. Martin and his team were very knowledgeable about my situation. They made me feel comfortable.

Courteous, knowledgeable and Processional staff

The majority of my visit was with the P.A., Jamie. He was very attentive to my needs and I felt like he listened to my concerns and sought immediate solutions for my issues.

Dr. Martin was no less than fantastic! Easy to talk with, very competent and knowledgeable about my condition, offered very good recommendations for treatment, and then executed the treatment with skill and effectiveness. I am completely different as a result of his intervention. Amazing experience and I look forward to the follow up. I also want to say that the Physician's Assistant was also outstanding and I unfortunately forgot her name but please find out who that is. Excellent appointment! I am so much better!

Dr. Martin is a wonderful caring physician. I switched to Dr. Martin after several friends recommended him.

The entire staff is exceptional

Dr Martin and everyone on his team is exceptional! Very thankful for their skill and attitude of helpfulness.

Everyone, from the front desk to the scheduler was very kind and helpful. I enjoyed my visit and feel good about decisions that we made.

Was very please with the service

I enjoyed the attention and care I received from Dr. Martin.

I received the best of care from every member of their staff /workers.

Everyone was kind and courteous. Everyone had a warm smile and greeted me. Dr. Martin was very kind and considerate of my pain while providing various options for the best permanent solution. He understood exactly what I needed and provided pain relief management to enjoy my holidays with family. Thank you so much. ??

From the reception to checkout, everyone was helpful and friendly. It was a busy morning but the PA (Kyle) and Dr Martin, didn’t “rush” me out…..they took their time with me

At this time nothing… very professional and courteous staff

Dr. Martin and the entire staff were very courteous and professional at my visit. I know that I will be in good hands if the staff at the hospital mirror what I experienced at Dr. Martin's office!

Dr. Martin and his staff did a nice job to ensure my recent visit addressed my concerns. My appointment was scheduled quickly and allowed a head start on care. He’s always consistent with great care and answers questions needed to help through issues. Dr. Martin is very informative about findings and explains to patient. I truly value his insight & opinions on my health. I need him in my corner for many great reasons.

Everyone was so helpful & concerned.

Dr Marten is absolutely amazing

The staff is very Friendly, compassion for patients, listen, efficient, and knowledgeable. Dr. Martin was highly recommended by a fellow team member.

Everyone were very nice and I felt well cared for.

Awesome Dr and staff.

Exceptional team of competent, caring and concerned clinicians.

Dr Martin was wonderful and I’m actually looking forward to my surgery with him.

Dr Martin , and his team, took the time to make sure all my questions were answered and to make sure I knew about every option for my treatment. Definitely recommend this practice.

Another terrific customer experience. Everyone was very professional and attentive to my questions and needs. I have total confidence in this team and their ability to meet all my needs.

Could not have asked for a better experience. Both hips replaced in 2022 - July and October. Dr Martin and his whole staff were awesome! Surgeries were successful. Questions answered quickly. My only regret was that I waited so long to schedule.

first time meeting physician and Dr. Martin answered my questions for my upcoming surgery.

I learned what was going on with my body and what I need to do to help my self.

Dr. Martin was extremely kind and compassionate. I was very upset, having waited so long to get to someone and thinking I might not get help. I know how understood my predicament and did all he could to help me. I am deeply grateful!

I love everything And my experience with the doctor was the greatest he is the best doctor.

Dr. Steve Martin is the best!!

Dr. Martin and his staff was amazing. Thank you all for the excellent service.

This is my is this is my second hip replacement. Dr. Martin and his assistance is awesome.

I also appreciated the staff members at the entrance that assisted us with finding the office in this new location

I waited an hour after my appt and spoke to the receptionist at the desk as to the delay. Please respect your clients and keep them updated as to why their appt is delayed and when to expect to be seen. My time is as important as the providers’ time.

Everyone was caring and professional. I would not hesitate to recommend them to my family and friends

Every provider was clear, explained radiographs and checked with Dr. Martin as to what I could do and what I was restricted from. They also told me what to expect with PT and follow up appointment. Thank you to everyone

Dr. Martin listen intently and provides excellent care. He and his staff are wonderful!

All staff were efficient, knowledgeable in their respective fields & personable in their interactions with me

Dr. Martin and Kyle were very attentive to my problems. Great doctors!!!

Courteous,worked to get appts, tests asap. Thanks to all the 1st responders I encountered during my visit.

Had to wait several weeks to get this initial appointment…. But I was not in critical condition and it was worth the wait!

Courteous, empathetic staff!

I was never seen by the doctor I had my appointment with. The assistant gave doctors feedback without me meeting the doctor. Took 3 assistants to put a plastic brace on my arm. I have the recording if you would like to see how I needed an xlarge brace and left with a small since no one had experience on what they were doing.

I broke my wrist in Florida, right after that, I moved to North Carolina. I told my sister I had to get a hold of her orthopedic doctor and she said I’ll give you her number. His name is Dr. Martin he is fantastic. I called and made an appointment and I got one right away in my experience has been excellent. I would definitely recommend. your practice to anybody

Great staff and doctor

Excelente

Kyle, the PA did an outstanding job explaining my symptoms and health situation and reviewed all relevant data and Steve did an excellent job outlining my situation and what to expect in the future. I am very happy with my experience with Novant Hills, and will look to use Novon health in the future if required.

I was so very happy to have finally meet Dr Martin and no that he was going to do my new knee surgery. I have heard a lot of good things about him and once I met him I can see they r true, the staff is great too. I was so happy to no that I could finally look forward

Dr. Martín and his staff are the best.

Everybody is very friendly and efficient and knowledgeable. I would and will highly recommend them to anybody I know in need of their services!

So far so good considering and concerned about your health

Dr. Martin was very attentive and listened to is and explained every In a way that we understood. Very impressed with Dr. Martin. Will definitely come back to him.

Dr. Martin & staff are fantastic!

Thank you for your care and concern

I always feel like I’m getting the best care possible.

Dr Steve Martin & entire team were very professional and easy to work with

Unfortunately there was a 45 minute delay the day of my appointment. My doctor, Dr. Martin spent less than 5 minutes with me. He told the PA which drug to order and he. Ever came back. I find the rush of these appointments to be very discomforting. I hope doctors never feel this way!

Dr. Martin and his assistant made a decision to do surgery after two visits and trying alternative methods first. I'm very grateful for their prompt decision to move forward in a quick manner to relieve my pain.

They bent over backwards to help me. Went above and beyond.

Novant facilities and providers are always exceptional. I love Dr. Martin.

Comments about my visit should’ve been in my report by the end of the day they were not.

First time going to this facility was very impressed with all

I was very pleased with Dr. Martin and his staff as well as the staff at Matthews Hospital during my surgery. Thanks ?

Dr. Steve Martin is a compassionate, caring doctor who has performed carpel tunnel surgery on both my hands and treated me for thumb and wrist problems. I would highly recommend him to anyone with orthopedic needs.

Treatment provide was very successful.

Very good experience for me

They genve the best quality of caier

Doctors were very professional