Allona Frazier, AGNP

Dr. Frazier is a gem. She listens, respects my concerns, and makes me feel valued.

Alonna our PA is great at listening

Allona was a pleasure to see and she covered all my questions and concerns. Nursing staff was attentive and efficient also!

Was a very good visit

Dr.Frazier was very concerned about the situation and she was able to help me out..She was very respectful.. love her manner in taking care of the situation

Novavant senior care is the BEST!!!

Great experience!

This was a fantastic appointment, staff, doctor and the pa were so attentive to my every need! I highly recommend this practice.!!

The staff and provider were very courteous and professional.

She was very caring, informative and helpful

Nothing, no specific complaints

Allona Frazier is very knowledgeable, professional, and personable. I feel she is very concerned about my well being.

The staffs at 1450 Matthews township suite 420 is the best!!! Their all friendly with a stellar professionalism. Special shout out to Nurse Allona for being attentive to sister.

Keep up the good job

i felt listened to, and very comfortable asking and answering questions.

Allona is beyond excellent in her position.

Follow up after the visit was excellent.

I didn't see the doctor - you cannot get in to see her for four months or more, so that's why I said "no" to the one provider question. This appointment was not the best Novant experience I have had. I have always seen the actual doctor at an appointment, especially an initial one. But you cannot get in to see this provider for four months? That's a compliment to her but perhaps they shouldn't be taking new patients until that appointment window can be improved. They were critical of my last provider because I wasn't given 12 months notice that he was leaving - neither of us knows why that might be so that seemed pointless. I don't think it's a big deal that I was about a month late for my annual physical (because my other provider left Novant), but it seemed like one. And I've never had a medical professional tell me that if I didn't make an eye exam before I came in again, the doctor might not refill my diabetes medication. That was startling and felt unneccesarily adversarial. All of the information that I was given was accurate - I have no complaint about that - and everyone was polite. I just don't know if this office is going to be the right fit for me based on this initial appointment.

Very professional staff. thanks.

All good from start to finish, very professional and kind.

Allona NP is ? amazing!

I was very impressed and satisfied with Allona and the thorough care she gave me. She answered and explained all of my questions in a clear and concise manner. I did not feel rushed at all. She treated me as if she truly cared about me and my well being. I was also impressed with the professionalism of the staff. They were efficient but very friendly. One woman (can't remember her name...her chair is under the pink pompoms) took the time to explain MyChart and how to sign up for it. No one had ever done that for me before! I hope I do not get hurt or ill and need to come to your office but if so I know I will be in good hands. That is a comforting feeling. Thank you

This was by far the best experience at a dr appt that I have have. Allona listened carefully, explained things I did not know. Never had so much attention at a appt. I feel so good about making this change to this practice. Thank you

It was a video type visit as I was under the weather but Allona,NP, took as much time needed for me to fully understand the results of a bone density exam I had. She informed me of the results and the necessary treatment to follow up. Allona referred me to the therapy dept. to also address possible physical aid in addition to medication that might aid in my being able to slow the progression of further deterioration.

Allona was great! She was very thorough and took time with my 91 year old Dad. When we left he talked about how pleasant Allona made his visit and that made all the difference in the world.

I've already recommended several to this practice and they are just as pleased as I am.

Felt very comfortable with everyone.

Excellent

NP Frazier was very thorough in her examination of my symptoms. Follow-up was prompt and very satisfactory. Np Frazier successfully addressed all of my concerns in language that I understood. I was pleased and satisfied with my experience.

Everyone was helpful and explained ecerything.

It’s always a positive experience when I’m there. Everyone is very professional and kind.

Allona was professional, polite, and thorough. She was very helpful with good information.

All the nursing staff was great and attentive and timely. My PA Allona was great too and handled my situation appropriately!

Very much satisfied with care taker and the entire staff, love to continue with you

This visit was good and met expectations. I do think that Annual Physicals in general have become less thorough. In my case it may be due to medicare rules

I was pleased that we were able to review my records and discuss concerns.

Provider also recommended the option of getting a second opinion on hand condition.

I’m so happy to be a patient in this group of caregivers.

Miss Alona Frazier and the other two women who tended to my my mom were outstanding with their knowledge, care and concern. They should all get a raise.

Allona Frazier is a very professional provider. She listens and clearly informed me of my next steps. Also, her team worked together very effectively to get me to a specialist the same day. Thank you.

I really enjoy my visits for Senior Care, even if it is a doctor appointment. I am very satisfied with my visits as I am treated with sincere respect and understand the care I am getting.

Great experience throughout. Excellent service.

Felt an instant connection over a shared view on a certain matter. She offered sound advise and prescribed medicine that should help.

This office is great. I have never had a bad experience .

Excellent

Yes the experience that I had was great I really enjoy the way that the nurse practitioner answered my questions and I really felt that she cared a lot about me and my condition.

Alona is exceptional. Takes the time to listen , exam and ask questions. Her diagnostic abilities are outstanding. I have upmost confidence in her and highly recommmend her

I have several friends coming to senior care that I recommended. They love it there too! excellent care and quick response to needs.

Everyone there is excellent

I’m glad happy with the health care provided by all the doctors and staff at Senior Health Care.

I already have recommended this office to a friend.

When I got back to work, I told my coworkers how the NP was so nice, very informative, took her time with my sister, along with the nurse that assisted her, great personality. The receptionist that answered the phone was so nice with helping me make an appointment. That when I arrived to medical office I made sure to say "Thank you".

Allona was extremely thorough and thoughtful in evaluating my whole health circumstances. Responded to all my questions and concerns. 12 out of 10 stars.

Explained to me so I could understand, very professional & caring

Allona is fantastic, she listens with intention and it's clear she cares about her patients. I'm always treated very well at this office and trust them all. I always leave feeling as though I have a good action plan to address my needs and their follow up is impressive.

Professional, understandable, and I was treated with respect thank you.

I appreciate the friendly professionalism of all staff and the way they are organized and communicate with each other. Very efficient and informative.

As always, courteous, respectful, and wonderful. The best in the land.

I love the PA. She is so thoughtful and caring!! So happy I have found my health care provider!!

I changed insurance and therefore had to get a whole new medical team. I was thankful and grateful to have found this practice. I highly recommend

Allona is an excellent practitioner and the support is also respectful and good listeners.

Best provider I’ve seen in the past year. Ms. Frazier is the best!

Great experience from beginning to end each and every time.

The staff is always professional and patient, no matter how busy they may be. Very caring staff.

Outstanding customer service. An amazing group….could not be happier Thank you ……

I’m new to this practice. This was my 2nd visit. Both providers have been terrific. Support staff too!

Excellent visit. Everyone was polite and very attentive. Answered all my questions. Recommend them highly.

Very professional and considerate staff.