Excelent

Receptionist, nurse, PA and checkout person were courteous, friendly and professional. Great visit.

I've now met 3 of the PAs associated with your practice. Each far exceeded my expectation. Each was knowledgeable, professional, and efficient yet warm and caring. We patients are the lucky ones as they add so much to our care.

She was very kind and patient with me. I would give her a 10 on everything.

Jessica Pagnatta was very professional and answered all my questions. We took at least half an hour to go over questions I had. She answered all and drew pictures so I would understand. She was great.

Jessica was an excellent provider. She listened to and responded to my questions and concerns. She was by far the best provider I’ve ive had.

Jessica was Wonderful to meet and a pleasure to have for my follow Up appointment for ablasion. She answered my questions and covered my test results with easily understood language. I'm very happy with meeting Her and having her as part of my care team. All the staff was Great .. kind and friendly!! Thank You

Jessica was prepared for my visit as she brought herself yo to date on my conditions and the symptoms I was presenting. So our visit was to the point, quickly, and a plan was made.

Jessica listened to and answered my questions. I felt that she was really concerned about what was going on with me and with how I was doing with all that had gone on with me.

Jessica Paganatta & her medical assistant were knowledgeable, personable. Listened well. Engaged. Opposite of 'production line' feel to much of medicine these days. Check-in and check-out staff courteous and efficient.

Jessica is grand. Give her a raise!

I appreciated the interest, questions and feedback from the PA. Office staff Greg was great as was nurse

I was very happy with Jessica. She was helpful, intelligent and caring. I am extremely impressed and am glad to have her help me with my concerns.

I always feel good about any appt at novant locations

Very helpful. Explained all I needed to know and expect.

Great care

Jessica was fabulous. She answered all my questions and was very positive about the procedure I am considering. At no time did I feel that I was being rushed. She made every effort to make sure I understood what she was saying and was able to make me feel confident to make the decision to move forward.

Jessica was professional, knowledgeable, and personable. She listened carefully to my concerns and took all the time needed to answer questions and provide guidance going forward. She is an asset to the practice and I would recommend her highly to anyone.

I love the way they treated me. And they understood me. Thank you

Jessie was very patient with my questions and didn’t make me feel rushed out the door.

All good!

very good

I feel good about my care and trust all doctors and staff. They make me feel that everything will be good

My provider (Jesse) was excellent!

I was recently diagnosed with a fib. She explained in great detail in way so I could understand what the next steps would be what the options would be. I feel very good about my going forward plan. Also, the nurse was very helpful and listened. A lot of nurses these days I think don’t even really pay attention to the patient she was excellent

I know they see lots of patients but i always feel like they remember me and my situations. They are the best!

The one oddity was that the day after the appointment I got a text a voicemail from Novant saying I had missed an appointment. However, I had not missed the appointment.

THIS PROVIDER WAS VERY THOROUGH!

I drive at least 2 hours to get here because I trust the people here implicitly and have never had a reason to doubt the care I’ve received.

I had wonderful the PA was the best very!

My visit was very informative and I received the medical attention that I needed. Thank you to the PA and the staff.

PA jessica is great

Ms. Pagnotti is a spectacular professional. She made me feel safe even though Dr. Dusa has retired. I never felt rushed and walked out with the travel emergency plan for upcoming overseas trip. I couldn’t ask for more.

My appointment was scheduled for 7:30 a.m. and I was somewhat skeptical about whether I would be able to make it to my first period class on time. I was pleased that there was very litte wait time and the check-in was very efficient. Jessica was very interested in knowing how I was managing my Amiodarone regimen and encouraged me to follow up with studies on lung capacity and liver function to be sure the medication wa not affecting me adversely. I believe that someone will reach out to me to schedule these tests, and I will certainly follow through with them. I was originally disappointed that my primary contact would not be available for an appointment until January. Jessica was the 4th person in the your practice that we searched in looking for an appointment time, and she was the only one who had an opening last month. As it turned out, I was very comfortable in meeting with her and I have complete confidence in the advice she gave me.

PA was very knowledgeable and explained all my questions.