The doctor listened to me and then went over X-rays and ordered blood work to gain as much info about my symptoms and reported medical problems

Dr.Williams Was very pleasant, very concerned, and very knowledgeable..

Dr Williams is always on point..

Alway friendly and listen to my questions and concerns. Explain everything so that I understand it. Great

The kindness and compassion were a definite plus.

Terence Williams was great!

It was a great experience.I left feeling much better than I did before coming.

They are very nice to ho and see for a visit and make you feel like you are the only patient

They are always prompt, courteous, and professional.

Since entering the Novant system, I have been treated very well. The staff are friendly and knowledgeable. All of my appointments have been on-time, with one rare exception. That exception was a time where the office was running a few minutes behind. They were apologetic and I was understanding. Overall, I have been very impressed with my Novant experiences.

Terrance was knowledgeable and informed. He took the time to answer all my questions and explained things in detail. I would gladly see him again.

Knowledgeable professional , courteous, took great care of me

Very friendly and caring service.

The office experience was good. This was my first visit since the practice was taken over by Novant Health. I was expecting to see Dr. Clavio; however I was seen by someone else. The doctor I saw was good; however I think I should have been informed ahead of my visit that is was a possibility.

Great first visit with Mr. Terrence Williams. Seem to be knowledgeable and concerned about my health/well being.

Excellent experience including receptionist, testing technician, nurse, and consultant.

I've always had very positive experiences in this office. The care providers and the office staff are very caring, qualified and attentive. I have recommended them to others and will continue to do so.

with Dr only being there 1 day a week I couldn't get the next appointment as soon as he requested

Dr. Terrence Williams was Excellent and he really showed patience and concern. He really listened. Every staff member was very kind and helpful. I had a wonderful experience .

Once the appointment was finally made, the service was superb! Accommodations were made for my early arrival, as I was tested and able to see a PA, to explain the results immediately. I was very impressed with the level of service provided!

Receptionist Hard to check in when they are on the phone. Is all and you are on. Time you are off from work to get to be seen and have to get back reasonable timeframe

Longer wait than usual this time...but overall always satisfied with care and attentiveness of Terence and all of the techs and staff.

I love this office! They have all my best interest at hand and they listen. I couldn’t be happier with the service or the support.

HAVIMG COPD FOR OVER 17 YEARS ... I FEEL THAT I FINALLY GOT A TEAM OF EXPERTS THAT LISTEN to MY PROBLEMS and TAKE IMMEDIARE ACTION TO HELP ... THANKS NOVANT!!!

Excellent visit

All staff were informative and kind

PA Terrill Williams is competent, caring, and knows my history. My situation is one of maintenance to make sure it doesn’t get worse which he is more than capable of handling. My only concern is that no one told me he would be handling my maintenance care instead of Dr. Smart. It was a surprise and perhaps they did tell me, but it was so subtle I missed it. I’m still happy with my care But would have liked to understand the change in care giver.

I was treated very well

Terrence Williams NP has been a very good , helpful He cares very deeply about his patients. I appreciate his care for me during a long recovery from pneumonia Ayeshis Wright NP has been very helpful in my care. I appreciate her and her medical care for me. . I Praise the Lord for both my caretakers. ?

Excellent Experience

Terrance and Ms White are the Best!!!! They truly care for their patients which is hard to find these days!!! Both are very knowledgeable!!!

Excellent service

Refreshing

Always a pleasant experience. Dr smart and Terrance are wonderful!

I was very well informed. They were very knowledgeable and helpful. I felt a sense of relief knowing what the issues were and how to resolve my health issues they were wonderful. I would definitely recommend them.

Very thankful for finding this office and getting the best of care.

Terrence is phenomenal. He listens, explains and is very focused on helping.

I was beyond impressed with my experience at this doctor's office. I was greeted with smiles.Thank you for your exceptional care and for always putting your patients first.

Visit was timeless and all medical team was very professional

Amy the nurse, and Dr Terence Williams were personable. I appreciated the time both of them spent with me

Mr. Terrence Williams was the best possible medical advisor that I have ever met. He is an outstanding clinician with a very genuine concern for the patients health. It is indeed a positive experience to speak with Terrence. He is a fine well grounded young man. I wish him the very best in his career.

Worked very well with me .

PA Williams always does an excellent job as well as all the staff members.

Terrance is always knowledgeable, professional and kind. He is a true asset to his profession.

I was well pleased with Dr. T.

Thank you

Dr. Explained everything so very well and explained everything so that we understood what he was talking about. Glad we were referred to him.

Always curtious, professional,attentive

Very well cared for. Thank you!

The staff was pleasant accommodating and patient. I appreciate this staff

Terrence goes above and beyond…always makes you feel important to him. The staff at this location is superior

met new p.a.(new to me) very attentive to me and problems all good

I love this office. The whole team works together effectively and they listen. In particular Terrence is the best. I am so happy to have this provider and office. I wish more visits as comprehensive and informative as this one.

I was so comfortable just like visiting family Great and Excellent care always??????

Love Terrence. He has a great bed side manner.

Its so wonderful to have Doctors that really care and want to help You get better.

Keep doing what you are doing it is great

Excellent care

I love Dr Smart and his staff.

Very professional and caring for my needs Listens to every word I mention about my issues and asks questions about my issues

Thanks

Do you have a great caring staff?

Excellent service!! Very professional staff!

Very nice staff.

The PA was very informative about my health. I was pleased with the care he gave me.

I feel like this doctor is the first to actually listen to me and take the necessary steps to identify what is wrong. my other pulmonary care provider was with a totally different practice and I really didn’t feel like a person. I felt more like a number so I was very pleased that this new doctor seemed determined to identify what is causing my discomfort.

I was very pleased with my appointment mainly with my doctor he listened and treated me with respect and understanding and treated me for all my problems

Could not be happier

Terrance was very personable and knowledgeable.