I just love Dr. Peacock’s entire team.

I had asked for an earlier appointment time a month or more ago but was never called or informed about one...

Positive results achieved.

I paid my bill with a check and it took 2 weeks for it to be processed. I was told that I could only pay with my checking account. I don’t do online banking and so I sent the check. I was also told that my account would go to collections even if I sent a check. I wanted to set up a payment plan but was told that my account would still go to collections. This is very disappointing to me and I felt like I was being bullied into paying the whole amount. That is why I called the person a part of the Novant Nazis. I hope that Novant will allow people to make payments through a payment plan without being threatened with collections. I am very disappointed with the way Novant has treated its patients by threatening them with collections.

I was very pleased with the way the team handled the procedure!

I arrived early - for no real reason, but I was seen 25 min early! All questions were addressed by nurses and the doctor. Everyone from the front desk back out to my car was friendly and professional.

Everyone was helpful and extremely kind!

La atención fue muy buena y el personal amable. Salí muy satisfecha.

Everyone was Amazing! They were also nice .

Was a confusion in my treatment did not get anything done while I was there

Anytime somebody works on your neck. It’s a scary situation, but the doctor and staff made the experience less stressful. They were supportive, caring, and listened to all of my questions. The doctor was phenomenal and explained every step of the way and did a fantastic job feeling so much better.

Excellent care with respect and professionalism

Great experience for a scary procedure

Very nice and good bedside manner

Thank you all so much

It was a very pleasant experience. The technicians were great. Doctor was wonderful. I’d recommend everyone to attend your facility.

Great experience. I just wish it didn't take so long to get the injections.

This experience was much more positive than my previous visits, but I did need a bandaid.

I am always treated with respect and they always ask if I have any questions. I enjoy going to all of my doctors at Novant Health.

I thought I was getting a different kind of injection, but the other worked out okay.

I appreciate him trying to get me the care I will be needing in upcoming weeks ahead. So far, I do appreciate the interest in which he shows to get me taken care of. His care & the end results of healing will take some time but trusting in him for his Best. God's willing

So efficient and respectful

Great team of professionals

Very efficient

Keep up the good work

Every thing was perfect

Pleased with the treatment provided to me.

I was treated with kindness and care.

Everyone was really nice and attentive!

very professional and courteous, no long waiting

Dr. Did excellent I’m satisfied with him

Awesome doctors at this facility! They have really helped my pain level and mobility!!

I was able to get in an early appointment because of the cancellation list. I was very grateful for this because I'm not sure I could have endured the pain for two more weeks without some kind of intervention

At the neurology clinic a notice states that the door from the hallway to the waiting room be kept closed at all times, I use a walker and found the door to be extremely heavy and cumbersome. Could this door be changed to an ADA compliant door?

Upon my arrival, I was greeted with great warmth and enthusiasm by the staff, who were eager to provide any assistance I might require.

No but thank them All for what they do

Everyone was very nice and helpful

As always I could not ask for better service from all personnel involved in my treatment.

Rad tech said something incorrect and rude to me. She was the only one

All good!

His very polite answers all your questions and does not hurt you in those procedures

I was kept waiting by myself for over 30minutes and the procedure began over an hour after scheduled. Things were running behind schedule but no one informed me until we complained.

Great job

thanks to all that had a hand in taking care of me.

Very nice friendly and professional

It was very nice to be greeted very nicely on this visit. Much improved over my last visit.

I felt heard and valued.

It was fine. Answered all questions

Everyone were very kind and understanding. I appreciate everything they did to help me

Everyone was very helpful. The doctor answered all my questions.

the person checking me in was rude and had an attitude. The person checking out did not know what she was doing and could not answer my questions. I left totally confused

Staff was very courteous.

Procedure had a positive result.

I arrived a little early and they were able to take me on back without waiting. I was very appreciative they were able to do that.

Checking was a little problem other than that was great.

Everybody there wonderful. I would recommend them to everyone they're the best.

I’m very excited about how I feel

The entire team was great. They put me at ease and did a great job. Any complaints I might ever have won’t be because of this team.

Exlente

all was satisfactory.

The automatic b/p electronic machine becomes too tight . Manual b/p should be taken with this procedural process. First time pts like myself die this procedure are already nervous and un suspecting. Electronic b/p machines apply too much pressure!

I waited an hour to see Dr peacock, no one came in and informed me that there was going to be a delay. I worked in a doctor's office for many years, the least I felt like the staff could do was inform me when he was running behind. He did Apologize when he came in for being late and said it was his fault. I understand delays but I think you should always keep the patient posted if you're going to be that far behind.

The entire staff was friendly and courteous from the time that I checked in with Brittney and being seen by the assistants, nurses and Dr Peacock.

Everything was handle professionally and in a timely manner and I felt very comfortable with the physician.

I love dr peacock

Very Good Service!!!

Thanks for making me feel at ease doing my procedure during moments of anxiety by giving me a ball to squeeze. Again thanks.

First time I have ever been in a medical environment that was so impersonal. It was like take a number and wait in line I tried to understand it was because they were extremely busy. Techs in room were procedure was performed were very nice.