I like how the staff and Dr Reid are very nice and supportive. Dr. Reid listens and that’s most definitely important.

Timely.

Polite helpful and caring.

Very nice group of people. Very grateful for good people. Thank you!!!

From the time I hobbled into the office quick check-in and no more than maybe 10 minutes at the most I was escorted to the exam room. The waiting area was clean mostly all the patients wore mask I'm very satisfied with this location and the staff so inviting and courteous.

Dr Reid & team was very good & attentive to me & my questions.

Great experience I was in and out quickly getting everything I needed done.

Dr Reid is extremely easy to talk to and a good listener. This was my 1st visit with Dr Reid & Novant

We are so thankful for Dr Reids care. She's amazing. Sane with her staff.

I arrived late but doctor still made time for me.

Dr. Reid is truly an excellent physician. She is a good listener who shows empathy. She makes things plain and simple all while exemplifying the upmost compassion for your wellbeing. She is my doctor for life!

Dr Reid and the staff is absolutely outstanding. I always feel welcomed and confident being in their care.

Dr. Reid is always professional. She is a very good listener and she is always courteous and care about your health care.

Doctor Reid is a very professional doctor she examined me for my medications and listened to any issues that I had.

I feel very confident with Dr. Reed and her staff.

Dr Reid and her staff are great and caring

I greatly appreciate Dr. Reid’s expertise and how quickly she sends referrals to the right physicians. I have so much confidence in her ability to help when needed.

Dr. Reid is extremely caring and very professional. She listens to me. I am thankful that she is my primary physician. The staff is also very professional. Thank you to all!

Dr. Reid is an excellent physician.

Dr. Reid's MOA was very pleasant and professional. I believe her name was Alyssa. Dr. Reid, as always, was kind and attentive. She answers questions fully. I am very well cared for in this office and appreciate all the hard work. Thank you!

Nice visit!!

I felt fairly rushed through my appointment, which was disappointing. Dr. Reid was not very personable, and it threw me off. I only have one appointment per year, so I looked forward to a good conversation, but I didn't feel like we could dive as deep into some of my concerns because they're probably considered "status quo." I recognize that doctors see many patients and I assume many of us have similar questions/concerns, but it's frustrating to feel like a "number" vs. cared for in a more humanistic way.

I felt like I was rushed in and out. A general physical should be comprehensive. She did not look up my nose. She did not look in my throat. She didn't check on the conditions that I currently have. It was very cursory. I've never had such a short general physical in my life. I feel that novant doctors are being overworked and rushed and forced to treat us like we're on a conveyor belt. So I am looking for a new physician that will actually take the time to listen and make sure I don't have any issues with my current conditions.

I am VERY Happy with Doctor Reid and her entire staff.

Dr Reid saw my child seemed uninterested to treating him. She didn't recommend any blood work given my child comes from a different country. She seem to rush us out of office. She was not friendly and welcoming.

Without being told, they noted my husband’s anxiety and allowed us to be seen together.

Entire staff friendly,timely,professional Calming atmosphere when it could otherwise be stressful

Very happy

Didn’t really feel a connection with the provider! I expressed my issues and I felt like I was being thrown off to the next specialist without any conversation into my history. There was no communication about why or how the prescribed medication would help me! It was very disappointing as I am looking for a primary physician.

Staff was great and friendly. Dr Reid is Amazing

Receptionist very prompt, Tech very efficient, X-ray techs polite and professional Dr Reid is always so pleasant and explains everything with all info I need. She responds to any questions I have and I walk away very comfortable with my visit.

Outstanding customer service

Dr. Alyssa Reid was great; knowedgeable, personable, and a great listener. I was concerned about finding a caring doctor after a long relationship with my previous physician, but I left the appointment totally relieved and satisfied.

I always have a good experience with my doctor and her staff.

I felt like I was rushed and I believe the doctor only spent about 10 minutes with me. I felt very rushed.

I feel like it was rushed so my Dr could go talking to her friends. I slightly said no, and she ran with it to get me out of there.

Outstanding Services . Dr Reid is an outstanding physician and cares for her patients. The staff is caring and always willing to provide excellent service.

Every single person I talked to and worked to help me at my imaging appointment was very kind and courteous and professional during my Bone Density test. Also, I had an X-Ray request by one of my doctors that I was not able to get done in Mooresville so I asked the front desk people if I could make an appointment and they said they could do it right then and I was so very appreciative of the fact that they were willing to do it today. It was just wonderful and kind of them.

Dr. Reid is a great listener. Cares about her patients.

Dr. Reid is both very personable and attentive. She has a genuine sense of care that creates a welcoming and comfortable environment.

Dr Reid was very professional and very knowledgeable. I look forward to Dr Ried being a part of my sister's health care team.

Thank you Dr. Alyssa Reid for your continued care and expertise.

I really appreciate Dr. Reid she listens and addresses my concerns. She is definitely an excellent advocate and doctor for my health. I really appreciate her.

Dr. Reid and the entire staff are always amazing. I ran late due to traffic and was about 20 mins left which I know can throw their schedule off and I’m so sorry, but as always Dr. Reid and staff goes above and beyond and accepted me without any hesitation. (And I’m pretty sure it was a full schedule) thank you again,

I have never taken the time to review before but loved Dr. Reid from my very first appointment. Thank you.

Dr. Alyssa Reid was very helpful and compassionate.

They do treat us good and that’s what I like

I was there for 1 hour and spent maybe 5 minutes with the doctor

Found the problem & working on solution

Like many people, I am hesitant to go to the doctor, but I felt extremely comfortable with the doctor and nurses.

Dr Reid is great. Visiting the doctor can provoke a lot of anxiety. She is personable and approachable. I’ve been so conditioned to dread this date that I must remind myself that she is great—- so different from my previous doctor. Thank you!

Very helpful as always

I always feel comfortable speaking with my Dr. About how I'm doing past and present .

I've been seen by this facility for 3 years now and all the staff members are still awesome I would recommend Lakeside Family Rosedale to anyone that's looking for a family physician keep up the great work Thanks to all staff members at Lakeside Family Rosedale

All staff was very polite. Dr Reid had read my file and knew what was going on with me since I saw her last year.

Dr Reid is wonderful and everyone that i came in contact was very polite and friendly

Dr. Reid is very professional and kind. She cares about my health. Thank you.