Professional, kind, caring. Thorough explanation of the procedure.

I received professional care from all members of the staff I encountered.

Thank you

This needed experience was has me looking forward to a positive outcome for my condition. Thank you to all that were involved.

They all did an excellent job. I was especially pleased with Dr. Valentine and his PA.

Professional, knowledgeable and courteous

Everything was perfect

Did not discuss with me on follow date

Staff is very caring, knowledgeable and helpful.

Dr valentines entire staff was excellent nurse PA and dr valentines

No problems! Good care!

Helpful and informative

I was late getting to my appointment yet Icalled and was given another time! I am extremely grateful to the staff at Novant. Very nice and caring. Dr. Valentine and the staff were awesome. Thank God for blessing the patients to have places to come to for great care.

I work for a healthcare organization and was diagnosed with something last year and visited Novant. My experience was so amazing that I have since switched all my providers to Novant. Shhhh…?

Rachel, Bryan n Dr Valentine are Amazing .

I always have a great experience there.

everyone was very professional, courteous, friendly - receptionist, PA, radiologic technologist, nurse, physician .

Great visit

Medical care exceeded expectations

Dr. Valentine and team members were great from the moment I called. Everyone was super friendly and understanding towards my needs and concerns. The staff there made my experience dealing with my situation a pleasant one. Thanks to everyone there.

After check in, I was asked to have a seat in the waiting room. I received no updates, but overheard that "they were running 30 minutes behind". After waiting 40 minutes, I asked for an update and was told that my doctor's office was in another suite, upstairs.

I would definitely recommend this practice to family and friends. Very professional and very informative.

Keep up the Good Work

It was nice to see Dr. Valentine.

When I asked that the provider address be sent in my chart the wrong address was sent.

very happy with their care

I am very pleased with the care I received.

my trigger finger still is bothering me

I had an excellent visit with Dr. Valentine and the nurse and the PA were just great with me. They explained everything and Dr. Valentine is On my best list!

Everyone was professional and great

I feel I spent way too much money and was recommended too many visits and procedures (such as multiple x-rays and an MRI scan to be told that I have arthritis in my elbow and surgery isn't a good option for me at this time. This includes paying for the use of the machines and the techs to run the machines. Over $1200 and wasted time.

all very professional

Dr Valentine was able to listen and respond with a treatment option on the spot, and reassured me that Incould call with any problems.

Dr Valentine and his staff were professional and I was provided great guidance about my issue and all possible resolutions

The doctor has a great bedside manner. I like that he talks to me like a person and not just a patient. He makes you feel comfortable and helped me not to be afraid of the shot. The staff is great from the time you walk in the door until you leave. I would definitely recommend this doctor and this particular office!

The best

Great team

Everyone was very pleasant and I appreciate that since it was my first visit to that office.

Doctor and all staff were professional however very friendly. Displayed empathy and did not make me feel rushed in appointment

Dr Valentine was approachable, informative. Gave me options. And treated me. I have total confidence in his expertise and treatment. In and out and likely no need to go back. But if I need to, an appointment is already set up. Healthcare as is should be.

Good visit with info I was seeking about symptons

My appointment was all on time,superior care& information.Dr Valentine & staff were great!!

Felt like a quick in and out.

An excellent experience.

Everyone was very helpful and friendly. Doctor was courteous and caring. I highly recommend them.

Dr. Valentine & all his staff are top notch.God bless them all,always. My best decision was choosing his practice.

Dr. Valentine and crew were very caring spent adequate time with me. At this point I am waiting to hear for an out-paetient schedule

Professional on time thorough and efficient. Answered all our questions in understandable detail.

Everyone on the staff was most attentive & very helpful.

The physician I saw had great bedside manner.

I felt like the Doctor was very knowledgeable and his staff was also.

Couldn’t be happier with Dr Valentine and his team. Very personable and helpful.

The PA at this visit was great. I’d like to see her at every visit.. she made me feel at ease right from the minute she walked in the room. She was great!

Thank you so much.

Only issue was a 35 minute wait

My experience was very positive. I had very little time in the waiting area. Nurse took me at an exam room. Dr. Valentine’s associate saw me first and listened to my concerns and gave me his opinions. Dr Valentine came in afterwards and agreed with previous opinions and followed up with treatment I needed to relieve my pain and concerns. My experience was very helpful to me and did solve my pain and anxiety.

It was a good experience!

Very professional

The front desk was very friendly. The nurse was friendly and personable. Looked me in the eye not at a computer. Dr. Valentine was excellent. He was very thorough. He was great with explaining things, and very caring. I was very pleased with my whole experience there.

Excellent customer service. This was my first appointment. I was met with kindness and courtesy and I was very pleased with the service provided.

Meeting started 45 minutes late and it was 30 minutes away.

I really like Dr Valantine and Dr Vollmer. Very professional and and easy to talk with. Highly recommend!

Everyone treated me wonderfully. The surgery went well and everything met my expectations. Great service and I appreciate all they did.

The doctor was able to Listen & offer treatment that gave me relief right away

From the time I walked in the door I felt comfortable and welcomed until walked out the door. Everyone was exceptionally friendly. The care from Dr. Valentine was wonderful. A caring Doctor. Rare these days.

Dr Ballantine is a wizard.

I fully trust coming to my doctor at this facility because I know I am in good hands

Very impressed with the staff and the excellent care I received.

I found Dr Valentine to be very pleasant and informed about my problem. I have heard he is excellent. I feel like I am in good hands.

They all were very informative.

It was very pleasant

Dr Valentine and his staff were friendly, thorough with their examination and punctual.

Smiles, nods, doesn't listen to ideas, no bedside manner

Overall great experience!!

Appreciate the professionalism and promptness by everyone involved.

Everyone that I had the chance to talk to were very respectful and were Caring. So far I have been satisfied with my experience. Thanks again!

I appreciate the care I always receive when I come to your facility..

Very well satisfied

Dr Valentine is Amazing!

Doctor was very thorough. Appreciates her time and concern for my health and well being.

Dr. Valentine was amazing and his assistant….forgot her name was awesome. I didn’t shut up the whole time I was there. Going back for my left hand in a few weeks!

Dr. Valentine is an excellent surgeon!

DR V . WAS GREAT NO SMALL TALK RIGHT TO THE POINT AND EXPLAINED IN DETAIL WHAT I CAN EXPECT

Listened to my concerns and informative. Personable and professional.

Leigh, the nurse, was absolutely fantastic. She engaged with our son while caring for him, listened to his concerns and over all offered great care. The tech and PA were very nice as well. Dr. Valentine did not seem to treat my son like a person. He ignored his concerns and rarely spoke directly to him. He was abrupt and a little condescending.

Dr. Valentine was absolutely AMAZING!!!! Wish all doctors could be like him!!!

Very informative!

Dr. Valentine is a very kind and understanding physician. He was very helpful in explaining the pain I have and how to help when the pain reoccurs. I am thankful I have a doctor like this I can call him as needed.

Doctor Valentine was very nice and professional. I trust him with my upcoming surgery

I feel that I received the best care I could have hoped for. Provider and staff are wonderful!

Dr. Valentine is a top notch Hand specialist! Terrific staff too!

Promptly taken care of.

They made me feel better about controlling the pain and healing of a fractured finger.

Good care and very pleasant staff.

Very kind, considerate and warm reception. Nurse and doctor were very professional and caring. Very comfortable environment.

Dr. Fraizer is a very capable provider. This was the 3rd time that I had seen him.

From a medical perspective without a doubt the best interface and mutual decision making process ever.

Dr Valentine and the PA listened to my concerns and addressed them.

I just felt like he was trying to fly through to get as many patients seen as possible in a day. Even though he explained the issue at hand, I didn't feel like he really cared.

Dr Valentine and his staff is wonderful. I had cortisone shot on my thumb and his shot was gentle and at the right spot. After after a week and so on I felt much better. I would recommend it to him to my friend

All problems and solutions were discussed.

Always a good, helpful informational experience with both PA and doctor.

Everyone was super friendly and caring. My doctor explained things fully and listened to my concerns