Couldn't been better

Dr French was very kind I definitely trust him with my care.

The Doctor and all staff were all good to me. Thanks to all of you.

It was a visit that helped me understand why I have some of my pain

I love my provide and the support staff were very nice and friendly. However, when the DMs or nurse took me to the exam room she left the computer unlocked facing the hallway with door open and I could see my chart was left open. This is definitely not okay. Support should know that they should be protecting patient information and and loving out of their charts when leaving the computer unattended.

I absolutely recommend Dr French to anyone who needs a spine specialist. He is very knowledgeable and the best at what he does. He took his time and made me his main focus during my visit. I was pleasantly surprised at how at ease he made me feel even with all the pain I was in. I hope his diagnosis is correct and at my next visit he makes it go away.

Excellent provider and excellent staff

The referrals were told to me but handled by the referring office. They called me to set up my next appointment. I didn’t have to search for the referring medical professional myself. I was able to speak and confirm my next appointment within the same day or the next 24 hours.

The whole staff were great

Staff courteous and helpful. Clean environment Provider listened attentively, read my most recent MRI results, and recommended a plan of care

Dr French and his staff are top shelf.

De French is very professional .

I was satisfied

I was very satisfied with the service at this facility.

P’leasant

Great job Great Team Work

Staff was pleasant and friendly. Dr French took time to listen to my concerns and suggest a plan that works for me.

Will need further care and he organized whatever it is. MRI ?but thanks —-

Dr French and his staff were very courteous and professional

Dr. France and staff 5 Star

My visitsxwith Dr. French have always been engaging and informative and this visit was no different.

I love the staff at Novant. I have referred several coworkers since my last visit.

Thanks to everyone for such a caring experience

Very friendly staff, nice and very informative to all my questions. Dr.French was easy to talk with and very helpful with My questions I asked him.

I had the best experience ever from upstate New York and the doctors and nurse nurses have reassured me of everything that was going on and I was totally confident in the doctor and the nurses kind respectful, definitely listeners and that’s exactly what I needed and I so appreciate them and everybody that handled my care and I thank them I think everybody

A followup post spinal injection was an information exchange. Questions and answers about the efficiency of the procedure. Dr French was professional and gave advice.

Dr French is very intelligent and finds a solution

Dr French was great listener and provided me with options for my care. First visit, excellent doctor.

Dr. French was very kind and knowledgeable

Great team! Appreciate all that they do for me!

Very impressed with this visit. He was very thorough. When I talked, I knew he was listening to what I was saying. Even after the appt, when I sent messages thru portal, the staff was quick to acknowledge the message. I didn't get that thru atrium.

It was a very good experience for me. Dr. French was so kind and patient to answer every single one of my questions and concerns!!!

Todo el personal desde la recepción, enfermera y doctor fueron muy amables y eficientes Tratan con respeto y buen carácter,responden a cualquier inquietud El doctor muy ameno y profesional

Dr French and his office staff are too notch . I love Mint Hill Hospital and the customer service there. It has always been consistently excellent. I was a Healthcare Professional for 59 years and I know the difference between hospital and the investment in employee customer service training. Keep up the good work as you grow which is the challenge ! Thank you for your care. Novant is fortunate to have Doctors like Dr French who instills hope and confidence.

Dr French is an amazingly brilliant MD and has a great sense of humor!

Great experience , felt like all my needs were met.

Everyone was so amazing and helpful. Thank you!!!

Dr French was very thorough and explained the results from my MRI

Awesome folks will always use Dr French and his staff love those guys

Very professional

Friendly,and considerate. No wait time

Satisfied with visit

I am so grateful to Dr. French for his care. As a new patient, I was so happy to see that he took the time to examine all possibilities of my back problem. I was given an MRI appointment in two days and looking forward to reaching a diagnosis. I feel that I am in good hands with Novant and with Dr. French. Thank you.

Dr. French was very professional and provided excellent medical care and advice.

Dr French is really good at putting me at ease about my pain and tries not to let the injection hurt. He is a nice person.

Excellent doctor and staff!

Very professional and on time

Very professional and knowledgeable!

DOCTOR FRENCH WAS VERY KNOWLEDGEABLE AND EXPLAIN EVERYTHING TO MY UNDERSTANDING.

Provider was patient and listened intently to my concerns. The staff was extremely cordial and friendly.

Everyone was nice the spine doctor is scary to me but Dr Franch was really good and kind he makes it not so scary.

I will totally recommend Dr. Jonathon French & his staff to anyone who needs his specialty! He is very concerned about his patients & shares his knowledge freely. I wouldn’t go to anyone else to treat the pain I have from a MVA!

I feel pain relief somewhat after the treatment.

Dr. French and staff were awesome I'm glad my primary dr referred me here .

Dr. French, explained my back pain well. I agree with what he hopes will happen,

Excellent service and understanding.

The P.A. I SAW WAS EXCELLANT! I WILL NOT HESITATE TO MAKE APPOINTMENT WITH HER AGAIN IF NEEDED IN THE FUTURE. THANK YOU

Great experience, for the first time I felt someone knew how to treat my problem.

Awesome group GOOD

Dr French cared about by issues and referred me for further testing.

Dr French actually read my past tests and treated me wonderfully answering all of our questions. Great experience.

Excellent care and treated with utmost respect and attention to my needs. Thank you!

Very please with the staff, Doctor and my treatment.

Very caring doctor

Absolutely painless from the moment I walked in until I walked out! Wonderful experience

Love Dr French, He works very hard trying to get rid of my pain.

I love Novant. Dr. French was attentive to my situation and recommended what he thought I needed. I appreciate that so much.

I was welcomed by friendly faces when I first entered, and was taken to a room and a meatily am attendant was in the room to check me in on the computer. She got up and opened the door and closed it behind her and and the door opened again and Dr. French entered for my appointment. Everything was so efficient during my visit.

I think Novant is much more caring than Atrium

Dr French and all the staff were helpful, and moved me in the right direction for my care.

Dr. French is a very good Doctor and he listens to his patients. Glad to have him for a doctor

Dr. French very professional in providing effective patient care.

Everyone there is so courteous and nice.

Dr.French is a wonderful doctor and his staff is great also I really trust Dr French with my healthcare needs

Dr. French was very personable, professional and I had much confidence in his diagnosis and advice and suggestions. His staff were friendly and professional. Thank you.

Dr. French showed great concern for my wife and he is cI scheduling her to receive a shot to relieve the pain from her pu dental nerve

Dr French is the BOMB!!!!

All was good

The appointment was on time, everyone was so nice.. I was in and out in 30 minutes. Very impressed

Prompt, attentive and made the trip to a new doctor with no issues

Excellent service. Will highly recommend. Awesome experience.

Dr French was very attentive and asked me a lot of questions. Good medical advice and care. Novant Health is alway provides professional and caring service.

Dr. French is a wonderful person for whom I am thankful for his service.

I am switching my care from a previous provider in another system to Dr French!

Dr. French is a very attentive Physician and I trust him with my care.

Very Professional and friendly

Everyone was very nice from the time I entered the doors! No complaints whatsoever!

Dr. French always has time and listens to all my concerns and he offers several solutions.

Thank you!

I have a complicated medical situation and I drive far to see Dr French specifically because my spine has multilevel problems. I know I am in good hands with Dr. French and I trust him 100 percent. He practices with a questioning compassionate approach. He is on top of his game !

Dr. French listened to me and did not assume that he knew what I needed. He took care of my concerns as an individual.

It was a real good appointment. Dr French is a great doctor.

Reception staff were very helpful and friendly.

No all providers have always been helpful or polite at other offices. I was pleased & encouraged with the staff & Physician at this office! They were extremely helpful, polite & kind

Dr. French is a very nice and caring person. He made me feel very comfortable and he was easy to talk to.

Dr French is very caring and compassionate

People were awesome felt at ease the whole time Dr French was great

This is one of the most professional, clean and well managed medical facilities I’ve visited. I was dealing with sciatic pain and walked in limping. The receptionist immediately got me a wheel chair and wheeled me up to the second floor Spine Center. He also agreed to go back to help me to my car once I finished. The Spine staff were prompt and professional in checking me in. I did not wait long at all. Dr. Black’s respectful and professionalism made this visit great. He listened to my concern and explained next steps to getting me better. The overall experience was great. Thank you Mint Hill Novant staff!

Dr. French & his staff are remarkable. Courteous, polite, great customer service. My second favorite Dr. to visit.

Dr French is wonderful. Best Dr I have ever seen.

Dr. French was so knowledgeable about my case. He gave me the information I needed when I asked questions. He was so thorough and discussed in details the things good for my situation. He was very nice and thoughtful. I was very impressed with Dr. French.