Joan helped to answer my personal questions

Care was excellent

Joan was very patient. Answered my questions and offered alternative choices for me. I have complete trust in Joan, and Dr Fox

My provider had a great sense of humor and was very knowledgeable about hemorrhoids. Excellent care

Pleasent experience with everyone at Novant Health. Joan Monroe FNP was very through helping me to understand my problem and give me hope that we can get my problem resolved.

Very glad to have selected this provider for my needs.

Great care

I am so thankful for the staff who took the time to listen, to provide information and options. I am so glad I had this appointment.

Everyone I dealt with on my appointment was professional and helpful. What I liked the most was how they listened to me and made me feel they were actually interested in me.

Telephone system is archaic

Everything about my visit was great. The only issue I have is with your phone system. It is very difficult at times to find the group you need. There's way too many options. There should just be direct numbers to the colorectal group. You shouldn't have to go through a lot of various levels to get to be able to talk to them.

Very nice an caring

I will say that they have been a life saver, I feel much better and truly appreciate what they did.

Every one was very professional,

Everything good

All the staff were excellent, caring and professional.

Dr. Payne office is just wonderful. They answer every question and are very helpful.

Really helped me, so great full to everyone ?

I was extremely pleased with the time Joan spent on explaining everything to me. She discovered during the exam my body was not performing properly and set up therapy to correct the problem. I used to manage clinics for a hospital so I definitely know exceptional care when I see it, which is rare...

Thanks to all the Staff for their Care. They are very much Appreciated.

Very personalized care.

Great experience with qualified individuals

It was a little different since I never had a problem before. But after having from a medical problem during a colonoscopy procedure. I was informed I needed to get it treated right away.

Nurses were great Well satisfied with experience

Everyone in this office is fantastic. They are caring people.

great team of professionals

I appreciate the immediate, caring, and personal attention I received