We will automatically call you to schedule your next refill. We will make three attempts to reach you when a refill is due. We will call you seven days prior to your refill date. If you do not answer, we will schedule another call three days later. If we have not reached you after two attempts, we will call you once more on the date your refill is due. For more information, visit the Prescription Refills page.
You can reach our customer service toll-free at 1-855-307-6868 (Charlotte and Winston Salem) or 1-844-662-7785 (Wilmington).