The staff is always courteous and accommodating. Dr. Keatts is the best and treats you as a person not a number. She is an amazing person and cares for every client. So glad I have her as my physician.

As a new patient joining the Novant system I must say that it has been a great experience. I just moved to N.C. and unfortunately things have happened where I needed medical care. Everyone has been more than welcoming. I do thank and appreciate them all.

They were good to me

I’m so happy that I decided to go with Novant I plz with my Dr an the staff an office so happy thank u so much for a great place to receive health care

Courtney Keatts, NP and her staff are the BEST!

Great doctor and staff

Great experience. I was immediately sure that I made the right choice switching providers to Novant Health at Oakridge, NC

I was very happy to find a Dr that understands me and my needs

Got good news about some of the things going on with me. Good staff ⚕️

Courtney Keatts conducted my annual physical and was wonderful. Very knowledgeable, very thorough. Courtney was also very kind and easy to talk to. I received very clear information about my health, when I would receive the results of my tests, and referral instructions. She’s an excellent nurse practitioner and my whole family loves that office of people for our medical care.

Courtney is an amazing PA, she listens to all my concerns, and takes care of them.

Great job well done

I Love Courtney, she is awesome. Always takes the time to listen, instead of asking questions and being in front of a computer the whole time. She is fantastic.

I love this provider and the office staff. I’m so grateful that they are here.

My experience with Courtney and her staff was wonderful!

Very good people

Courtney Keatts is the best primary care physician I have ever been to see. Without her care 2 years ago, I would not still be among the living any longer.

Courtney Keats is a fantastic primary care provider!

Courtney and the staff were top notch . It’s the same remarkable care everytime we see the staff and Courtney. She is personable , thorough, caring , listens and very smart. Always on top of things. I recommend this office and Courtney .

My provider is excellent and has gone above and beyond to meet my needs. The medical assistant was friendly and efficient. Very pleased.

Courtney is great and the staff I’ve interacted with are too. I feel well taken care of no matter what I’m being seen for. Wish I had found them sooner, not a negative prior providers they’ve been great too, this is just a notch above.

they had read my chart before i got there and knew what was happening to me

Absolutely love this office and Courtney! I have already got my granddaughter as a new client with Courtney!! Absolutely the best♥️♥️

I have been a patient of Courtney Keatts for some time now and she always make me feel better each visit. She is friendly and courteous and always shows that she cares about me and my needs.

Novant Health is always professional..listening..always informative..I feel like family when I go to my appointment s.

Courtney is the best caregiver are family has ever had.

Love Dr.Courtney she is the best!!

Courtney and staff are the best. It is worth the drive. Courtney listens to your concerns and gives you the best advise. She is so easy to talk too. Very professional and knowledgeable.

Dr. Courtney Keats is a very caring, resourceful doctor. Highly recommended

Everyone is friendly courteous, Courtney and Ginger are a great team. I remember Patricia from a former practice only adds to the friendly and professional atmosphere at this office. We love these people !!!!!!

I have recommended many of my family members to Courtney Keats. She is an excellent health care provider and attempts to get to the causes of medical issues.

I did like her. Felt cared for

I am happy with the professional care of this provider, I have no complaints. Thank you!

Mrs. Keats was very personable and professional as well as the staff members. I'm very satisfied with this facility.

I would recommend this practice to anyone who wants to work with a knowledgeable and caring staff. They go above and beyond.

Great facility

Worth my 25 mile drive!!!

Love Courtney Keatts. Always takes great care of me.

I followed Courtney Keatts when she left her last practice she was at and I don't regret it at all. I drive 35 minutes to get there but she's well worth it. Best physician I've ever seen before.

Execellent support staff, responsive , nurse Ginger Farris & NP Courtney Keatts quickly analyzed my symptoms, developed recovery plan with medications and exercise. Improvement within 2 days & continued until totally gone.

When very good

Courtney Keats is awesome!

The provider was very knowledgeable about my visit and listened very carefully to my concerns regarding my medication and treatment.

Kourtney and Ginger are excellent!’

Courtney is always spot on with my treatment. This particular visit was due to severe IBS-D that I needed help with until I could get in with my GI. When I saw him, he said she was definitely on the right track. She is the best.

Courtney Keatts, NP Is a very personal and Knowledgable NP. She has a wonderful beside manner. Thoughtful and professional.

Courtney Keatts is always professional and knows how and what I need to fix the reason I made the appt.

Love you guys!!!

We are extremely happy and impressed with Courtney and the whole facility! We wish we’d have found you sooner! Thank you for all you do

The best of the Best

It was a godsend finding this provider

Courtney was wonderful in listening to my concerns, and working to get my health on track!

My primary NP Courtney Keats is the best medical professional as a GP I have ever had . I'm 80 yrs old

Dr Courtney and the staff at oak ridge were fantastic

I love Courtney. if she leaves I will follow her.

I felt that my concerns were answered

Staff is always friendly and helpful. Courtney Keatts always listens to my concerns and involves me in the decision making process of my plan of care.

I really felt good about treatment and would highly recommend Courtney to anyone. Great experience after what i had been thru before her

The receptionist I checked in with didn’t say a word to me. She just looked at me and expected me to say my name. It is so rude! It’s not the first time she has greeted me this way. She makes me feel like I’m bothering her to show up for my appointment. The person I checked out with was really nice! My nurse, nurse practitioner, and lab tech were great!

Everyone was extremely nice and seem to really care.

Courtney was very personable, discussed treatment plans and options for improved health. Team members were friendly, efficient and easy to speak with about my concerns.

Courtney Keatts,NP is the best PCP that I have ever had. She listens intently and provides solutions, explanations and presents care plan options. I am so happy that I chose her. I recommended her to my sister and she was really happy with her care as well.

It was wonderful, all of the staff is amazing and so friendly. They really care about the patient.

Courtney is always a breath of fresh air. She is ready to listen to all my concerns and ready to give me tips and solutions. She is a great NP, and I’m so glad I have chosen her to be over my health care.

i've always been taken care of at this facility, wouldn't go anywhere else

Every single person at The Northwest Family Medicine is amazing. I feel fortunate to have such a great practice so close to home.

This staff is caring and supportive. I couldn’t be happier.

DR. Courtney Keatts is amazing!!! I can’t describe how I feel when I talk to her. She is very compassionate and seems like she cares a lot. Would definitely recommend her to anyone that’s needs a genuine doctor!!!!! I’ve been going here 5+ years and if it won’t for her I would find somewhere else to go

This was one of the most comfortable medical visits I have ever had. Everyone was so kind and I felt Courtney was very concerned about my health.

Very well pleased with treatment and the way Courtney listens to my concerns and answers my questions!

I felt so comfortable with all the staff. Everyone one was do kind and caring. The Doctor was wonderful.

Courtney and staff are awesome. I highly recommend this practice

The best@!!!!!!!!!!!

Everytime I come here the staff is so friendly and amazing! Keep up the great work there

Remarkable each and avery time

Courtney Keatts is fantastic. Her widespread knowledge of medical subjects and she's very good at giving emotional support. This is why I chose her as my primary care person

Dr.Keats and the nurses are grear

Couldn't ask for any better treatmant.. Very satisfied

The provider in this office is super amazing. I was comfortable sharing what I needed to share. They even had a great sense of humor and that makes me feel more relaxed. Can’t say enough good things about this group.

I can tell the staff at this facility cares about the care they provide.

Seen by a NP… very thorough… directed me where to go… had an appt next day.

I really like my provider Courtney Keatts, she takes her time and listens to any questions I have. Also the front office staff is very nice and friendly.

The practitioner is vey polite and answered all my questions. The nurses and technicians were very polite. All were very helpful and gave me total respect. I would and have told family and friends to make an appointment there if they needed any health concerns.

Dr Courtney is so personabl

Courtney and her nurse were both amazing and made me feel very comfortable about the treatment that I was there for. They both listened to what my concerns were and took my feelings into consideration. They are a great team and I would recommend them to anyone that is looking for a healthcare provider. ??

My visit was really good and thought Courtney gave me lots of information.

Courtney is the best. I left my last doctor to follow her to Novant. I would do it again if she were to leave.

Courtney Keatts is always very professional.

Courtney is an exceptional and very professional healthcare advocate She listens - provides options and is very knowledgeable about the pros and cons of various treatment options

Courtney Keatts provided excellent care for this urgent visit

Courtney is very special and makes every appointment about us like we are her only patient.

Mrs.Courtney Keatts was amazing. She was very attentive and considerate. She reviewed my file before entering and knew my concerns. I felt she listened to me and was on my team.

Always friendly and caring. Quick response when you contact them. Very pleased with my provider and her assistant.

I like my dr she listens and she has a great personality

Courtney always listens and hears me. She works hard to meet my needs. Everyone in the office is kind and I am glad I started coming to her office for care.

Responsive, caring, thorough , kept patient informed about each procedure/test, extremely knowledgeable.

I think very highly of the entire team at my local Novant practice is terrific - very professional and caring. ESPECIALLY Courtney Keatts. Ms. Keatts is an excellent listener and very attentive. She is very caring and has gone out of her way to follow my case since my recent breast cancer diagnosis. SHE is the one who got be a mammogram appt since I was overdue. I value Ms. Keatts very much as my primary care provider.