I was grateful for explanation and listening.

He didn’t seem to care or listen to my needs. Very rushed didn’t even review X-rays with me.

Very professional from the women at the desk to the doctor and his bedside manner.

The entire team was amazing.

I was impressed with every aspect of my visit. Dr Cook took great interest in my situation and feel very good about our next steps. The support staff were so friendly and professional. Great environment and organization.

Very professional and friendly doctor and nurse. Explained things well.

Dr & medical team were very professional.

all of the staff are just great people.

I was highly satisfied with my visit.

They’re so nice when it come to you’re hurting bad,you get in early…

Just keep up a great job.

Love Dr. Cook , PAs are amazing. Staff is great. I have never had to wait and always feel so taken care of and personalized to my situation . Great experience every time I go.

I can’t say enough good about this practice. I’ve been in and out with children, myself, friends and family for over 20 years. They are my orthopedic family! ??

all g.ood

Dr. Cook is an excellent doctor. I know I’m in good hands when I see him. Trust him completely.

Best orthopedic facility! Everyone was kind, friendly, and just wonderful!

This was my first visit to a Novant health office. I was very impressed with everyone at Orthopedics & Sports Medicine Eastover!

I think we found the solution to the problem. Many thanks.

Total experience was made GREAT. From the receptionist first call to pre opt instructions. Scheduler X Ray Tech Doctor Nurses Super nice Super helpful Super Attentive.

My experience was exceptional. I had a knee problem that needed to be seen and I was given a next day appt, then a next day MRI, and the next day Dr. Cook advised me for surgery to be had within a week. What exceptional care I received. I was given high priority treatment. Thank you to everyone from making the appointments to scheduling the surgery.

Excellent doctors and staff.

Very professional

Very caring,knowledgeable and clean environment. Doctor Cook very easy to talk to.

Professional and attentive staff. Dr Cook was open and honest about my treatment.

Very happy with Dr. Cook and his staff.

Dr Cook did a marvelous job of explaining my situation, and options. I’m really glad I found him.

Dr. Cook was recommended to me and I am so thankful he was. Dr. Cook is an amazing physician. He made me feel like I was his only patient. He addressed my needs and then some. We agreed on a date for surgery. He gave me all the information I needed to feel comfortable with him and gave me additional information. I didn’t expect, but was very thankful for. I’m so thankful prior. Patient recommended Dr. Cook to me. I feel like I’m in the right hands.!!!!

Everyone was so supportive. I’d never see anyone except dr cook and his staff for my shoulder and knee problem. He helped me in the past and I trust him to be there for me in the future if need be. Thanks again.

Dr Marcus Cook and his staff are knowledgeable, considerate, and friendly. We've been with this practice for many years, we have recommended friends and will continue to do so. Between my husband and myself we have had 8 surgeries, we trust Dr Cook and his staff implicitly.

Everyone was polite.

Everyone was friendly, helpful, kind, courtesy, and caring. As well as knowledgeable.

Great staff. Attentive, informative.

Dr. Cook was very professional and very informative about my situation

The staff were all very warm and welcoming, especially at the front desk. The only complaint was the wait. My appointment was 11:15 and I wasn't brought back until around 11:35.

Always a pleasant visit with Dr Cook.

I had an EXCELLENT experience. Even bragged about it to others.

Dr. Cook was courteous, very knowledgeable, engaging. He listened carefully to my concerns, ordered imaging, then advised that I needed to see a Specialist whom he recommended. Dr. Cook’s Staff arranged for the recommended Specialist’s Staff to call me and an appointment was secured the same week! I have nothing but the highest regards for Dr. Cook and his excellent Staff.

I would like to have known when I should start my exercises.

First visit- courtesy, professional, friendly, and knowledgeable. We agreed on the best medical action for me.

Dr. Cook is the my only Orthopedic Doc I trust with my Shoulders.

Great experience from the time I walked into the door. The ladies at the front desk really set the tone for the entire visit. By far the best staff I have ever interacted with.

Great practice. Excellent doctors and staff. Very caring. Personal treatment !

They an outstanding staff. Everyone is friendly and professional. They always answer all of my questions and address my needs. It is worth driving from York because of the high quality of care that this team provides.

Excellent service

My provider and staff are so courteous and caring, even though they're required to stick to the 15min assessment and diagnosis, I wouldn't think of moving my care, even if they relocated to another location in Charlotte.

Dr Patton is a great addition to your office. Thank you

We arrived in the middle of a torrential rainstorm. The check in assistant immediately gave me handfuls of paper towels to dry off and was most helpful and compassionate.

Excellent care.

I feel really cared for with the professional detail I received from Dr Marcus Cook & his nurse and radiologist! They listened to my issues and were very thorough in evaluating and assessing my injuries. Best care I could have ever asked for!

It’s always a pleasant experience when I have an appointment. The staff is polite and professional.

Dr. Marcus Cook and his staff provided me with excellent medical care on my visit to evaluate mild to moderate discomfort in my shoulder as a result of intensive exercise. Every stage of my visit (reception, initial assessment, radiology, physician's examination, and check-out) was conducted professionally, compassionately and with a focus on the best outcome possible for my condition.

Dr. Cook is the best!!

Dr Cook takes time to listen and also be personable He checked me out thoroughly and listened when I pointed out where I felt the pain I know he will be there if I were to need him to make a surgical repair if necessary

Dzr Cook was very kind and compassionate. Answering all questions.

All the staff and doctors worked as a great team, and the visit was successful to get relief.

It was quite a while since I had been in and needed help but they all treated me like a valued patient and friend. Every one is so knowledgeable and professional. Dr. Cook is the best

Dr. Cook has amazing bed-side manner. He was kind and very thorough with his care and explanation of my situation. He is highly trusted by my family and I know that he will take care of me. N Taylor

They Always do an Excellent Job with me and my Husband too

Doctor Cook and his team give me outstanding care and support with my surgery.

Dr. Cook was excellent! I didn’t have a good Ortho experience with a previous provider. He exceeded my expectations! Bravo.

Dr Cook did and outstanding job explaining the do’s and don’t of what I should and can not do to prevent my knee from aching. Thank you great experience

This was my 1 year post surgery follow up. The entire recovery process has been wonderful. Dr. Cook and his entire team have been faithfully focused on helping my heal and progress to regaining my mobility.

Enjoyable, knowledgeable experience!

The doctor was very informative with me and I appreciate that !

The staff was outstanding!

It was my second visit to this facility and I came back because of the professional, and personal care I received. Thank you.

Great, knowledgeable staff.

My experience was very positive and effect for my needs.

Dr Cook is professional and very friendly. He replaced my knee three years ago and I couldn’t be more pleased. The staff is friendly and the service is intimate and comfortable. And unlike many doctors’ offices these days, the office is clean and bright and well cared for. I always recommend Dr Cook to my friends. I just wish he could improve my approach shot.

Everyone was professional and taken care of me.

As always everyone in the office was very sweet. Dr. Cook and his PA are easy to talk to and they take the time to explain the plan of care.

I was very pleased by all the staff, the guy at the front desk was very nice and helpful.

Outstanding doctor and staff. I’ve already referred to 2 friends.

Excellent care and service at this facility. Doctors and support staff are helpful and kind!

Dr Cook has been excellent thru ought my medical situation. Excellent physician and staff. Would highly recommend the team to anyone seeking osteo care.

It had been a while since I've seen Dr Cook but he was just as good today as he was then

Dr. Cook and his staff are great.

Great office environment with terrific people.

Great

THIS IS BY FAR THE BEST OFFICE IN YOUR SYSTEM. EVERYONE IS EXCEPTIONAL AT THIER JOB. THEY TAKE THIER TIME WITH YOU, ANSWER ANY QUESTIONS, KEEP YOU WELL INFORMED AND JUST EXTREMELY NICE .

I love my experience with Dr. Cook. He is thorough and very professional.

Everyone was great. Thanks

Dr. Cook is the man.

Love this facility. Everyone is friendly and the Doctors listen to you and help you make decisions that's best for you.

Dr Cook is an amazing doctor

Everything Was wonderful.

Excellent care.

Always feel very comfortable when dealing with Dr Cook and Ryan and staff. I don't think you can find a better team.

Even tho I was late for my appt they didn't make me feel bad or rushed I really appreciated that

Always professional and caring

No long wait and everyone is very professional. I would recommend this practice, and have referred two others to this practice and Dr Cook

Issues addressed and answered!! Felt very confident in way answers were told. The Dr was beyond kind and understanding! Would refer him to anyone with knee issues. His pa was remarkable as well!!

I always feel like I am in the best hands at this clinic. Very professional. The best.

The Dr listened to my concerns and explained all my options.

Thanks again for getting me in so quickly on such short notice!! Doing much better now!!

I have nothing but thanks and praise for this entire group.

Dr. Cook took time to explain all my options . He listened to my feedback and from that point he made a decision on my next step of treatment . It was a great visit .

Felt very well cared for. Staff and Dr. Cook were terrific. Definitely appreciate all they did for me!

Dr. Cook is a wonderful, caring and well informed doctor. I totally trust him with my care.

Dr. Cook and his team are very friendly and helpful. I did not feel rushed or hurried, and they addressed all my concerns. I highly recommend them.

I liked to meet my new orthopedic american doctor, who spoke very clear to me

Great staff

Everyone was pleasant, warm while being professional. All my questions were answered and no one seemed rushed. This was an important appointment and I am very pleased with all I interacted with.

I would definitely recommend Dr. Cook to my family and colleagues.

Excellent experience.