Doctor is very knowledgeable and explains everything very clearly. He listens. It's not just another place where they act like they're herding cattle through it.

I am really comfortable and appreciative of my rheumatologist.

Everyone was great

Very professional, extremely knowledgeable and explained all positives and negatives about treatment of my condition.

The entire office were very professional, friendly, and helpful. Dr Malus is very nice and kind and he is knowledgeable.

Love Dr. Malus and his staff. Everyone is so helpful and Dr. Malus is so knowledgeable about arthritis. He seems to really care about his patients and is very helpful in discussing options for your personalized care. He is also excellent in responding to my emails. Great office.

Everyone in the office was very friendly. My doctor listened carefully to my concerns and made me confident that I would be well taken care of.

My doctor was very caring and listening to everything that I felt was hurting on me

Outstanding as always There was a mix-up with appointment time, but all, including Dr Malus, went out of their way to make sure that everything went smoothly. Dr Malus met with me and gave me his full attention. A+ service

The staff will go out of their way to provide the patient with the most fulfilling experience to their abilities.

Great and personable service .

Best medical practice & doctor you’ll find! Listen attentively, super responsive & thoughtful care. He takes time to educate his patients and clearly listens to curate the best care plan. Wish every doctor and staff had this kind of approach! In a league of their own!

Dr Malus listens and helps. Great doctor. Entire staff is wonderful

Dr. Malus and his team are very professional and wonderful to work with. We got an appointment the day after we called and we were seen on time.

Thank you for the job well done and please keep up with good work.

Dr. Malus was very informative medically. He helped me to be comfortable, physically and mentally, while I expressed my concerns/specific needs, etc. I recommend him as a great Physician! Thank you for this opportunity!

Dr. Malus is VERY informative and attentive to and patient with all of my many questions!

Dr Malus was thorough. He scheduled necessary tests and test results came on to my chart quickly.

This was the first time I was there but I felt comfortable

Dr Matthew is an excellent professional,he has wide knowledge about his specialty and he is listening and answered all my questions,he explained all procedures before he do and he explained me all options about the treatment including drugs adverse reactions,my best appreciation for him and his team including customer services.Thanks so much

Dr. Malus was a delight! I am soo happy to be in his care.

Everyone was so kind from the moment I walked through the door through the time I left. The check in process was quick and efficient, the office was clean and organized, bright and cheery. The nurse was very sweet, I had to wait a little bit and she came in to see if I’d like a drink or needed anything. Dr. Malus had clearly gone over my previous medical history before meeting me which gave me a feeling of comfort, like my health and arthritis care were already a priority for him. He asked lots of questions, listened when I spoke, made sure I understood everything we discussed and said he would get back with me after working with my GI Dr to come up with the best plan to treat both of my autoimmune diseases in tandem. I feel like Dr. Malus may actually be able to make me feel better! I would recommend him to others, without hesitation, who are in need of finding a great rheumatologist. Best Novant practice I have ever been to. Worth the hour drive from my home.

Dr Malus is very kind, knowledgeable and patient with me explaining all my issues.

Dr. Malus was great.

Outstanding service.

Staff was professional and courteous

The Physician and Medical staff was wonderful. The front desk was questionable.

Dr. Malus is an excellent rheumatologist who is knowledgeable, professional, and personable. He listens carefully to my concerns and questions and quickly comes with answers. I have tremendous confidence in Dr. Malus. He makes himself available at any time through My Chart.

Dr. Malus was very easy to talk to, took his time (not rushed), answered all my questions, and was much more personable than many physicians.

Dr. Malus was great! He has a great sense of humor. He explained everything and listened to everything I had to say. I felt very comfortable with him and he has my confidence as we go forward.

Dr. Malus is soooo nice, caring, and listens to his patients! He's an awesome Doctor!!

Dr Malus is phenomenal! His intelligence, ability to communicate, to teach, listen, truly care and create a medical plan for his patients is unparalleled. I am honored and grateful to be one of his patients.

Always treated with the utmost respect, care, and concern for addressing medical issues.

He’s the best in trying to find me the care I need ! Quick to answer questions on my chart always !

Great personal experience.

Everyone at this facility was exceptionally prompt, friendly, helpful, and knowledgeable. The facility is bright and clean and very well organized. My appointment with Dr. Malus was great and we have a plan forward for treatment and follow-up. I'm extremely pleased.

Dr Malus and his staff are wonderful. Got me in quickly due to a cancellation, and the visit was comprehensive. I have complete confidence in my new doctor.

It was my first time I saw the doctor and I am very pleased how he communicated with me and he checked my medical history and asked me questions also allowed me to ask him what ever I needed to ask.

Very friendly and good at what day do and very experience

Doctor Malus is very knowledgeable and took the time to listen attentively to my concerns. He addressed and answered all my questions showing genuine concern and support.

Dr Matthew was amazing he made me feel comfortable he was one of the best doctors I have experienced in a very long time he answered all of my questions. Novant should be very proud of this doctor!

Dr Malus is a wonderful physician. He is very thorough and kind. He listens and involves patients in their care. He is the best. I will continue to make the drive to see him.

Very thorough and explained everything completely.

Dr. Malus is so kind. He made me feel very comfortable and I feel that he is incredibly smart. He answered all my questions and gave me a plan forward. I would highly recommend him.

Always a pleasure meeting with Dr. Malus to discuss issues about my knees and any other concerns.

Dr. Malus is genuinely the best doctor i’ve seen.

Good Doctor- He let me talk about my issues.

My doctor Malus excellent professional thanks

Dr Matthew Miles was excellent he explained what he thought was my problem and began to explain my treatment he was great

Dr Malus and his team are the best I have ever had! Dr Malus professionalism and knowledge is excellent! He is one of my favorite doctors! His staff are always polite and understanding

Great experience but, I was seen 30 minutes after my scheduled appt time which really impacted my schedule. Nobody told me the doctor was delayed.

Dr. Malus was very impressive. He listened to and addressed all of my concerns. He is very knowledgeable.

Dr. Malus was simply exceptional!

I was told to contact thru My Chart. I'm not good at doing things on my chart. I get lost a lot trying to find things. I can also call but I was told my chart would be better. Everyone was very friendly and nice!

My visit with Dr. Malus was wonderful. He was caring and took the time to explain everything to me in a way I could understand. I left his office so grateful that I met him. I now have hope for my future.

Dr. Malus is a very kind and caring doctor.

Dr Malus was well prepared and had viewed my history (this was first time visit). Very thorough analysis of my health issue.

Very positive experience with Dr Matthew Malus who was exceptional. He spent quality time with me. It truly was a FIVE star/ diamond experience. He's the 4th Rehumatolgist I've seen since 2009 and by far the absolute best. Dr Matthew Malus is so knowledgeable and has a very professional and welcoming staff.

They staff and doctor had good bed side manners. Very professional.

I was extremely impressed with Dr Malus and his knowledge of my medical history prior to coming in the exam room and he talked with me not at me like so many doctors tend to do. He offered options for treatments and options for what the procedure would be depending upon what the tests determined. I left feeling heard and cared about which is how you should feel when you leave your doctor.

Dr. Malus is an excellent physician!! He listens to understand you, helps explain everything in detail, and carefully curates a plan for your health. Could not recommend him enough! The entire staff is great, everyone is friendly and supportive of what you need.

Dr Malus is very thorough and explores every possibility and explains every option open to you. He is a very pleasant doctor with a caring personality. i highly recommend him to anyone seeking care for their rheumotology needs.

Dr. Malus is very knowledgeable in his field and I have a high level of confidence in his ability to care for my medical needs. I found Dr. Malus to be a very warm professional, while personable and receptive to questions I had, willingly providing very competent information to me.

Good experience

Exceptional service! I arrived early and was seen by Dr Malus early; thus, my appointment was completed early which rarely happens with other appointments I have had.

My experience at the appointment I had was all positive. Dr. Malis always listens to me carefully and explains his findings.

Dr. Malus, was very knowledgeable and made sure I understood everything, explained things so I could understand, and friendly

Very grateful for the courteous and professional care.

Dr Malus was very thorough in asking questions and trying to diagnose my issue. He also carefully explained options and next steps.

Contacted Dr. Malus by email about a follow up question and got a reply that addressed my question completely.

A Big Thank you to My Doctor and team !!

Dr. Malus & literally the ENTIRE staff here are exceptional. My mother had a malfunctioning portable oxygen concentrator. They brought out an O2 tank, got her vitals, and even Dr. Malus checked on her. The team de-escalated the situation so my mom could stay calm. My mother feels heard in this office. The office runs very efficiently. Everything is explained very well. No surprises. Dr. Malus is incredibly patient, kind, thorough, and caring. Thank you all so much for your dedication to your patients.

Dr Malus was very informative and caring. I felt heard, which has been hard to come by with such a chronic disease. He took plenty of time with me and reviewed all my medical reports prior to seeing me, which made me feel very confident in his care. Highly recommend

I was notified about my test results and given follow up instructions in a timely manner.

Dr Malus is a very informed, patient and caring doctor. He was referred to me by a family member and I was very satisfied.

My experience w/ Dr. Malus was extremely of top-tier excellence!! He was very detailed/thorough, listened to all of my concerns, and made sure I knew I could reach out to him for any further questions/concerns. He is the a winner in my books!!! Thanks

Thank you for the job Well done, and please keep up with the good work.

great staff, very helpful.

Dr. Malus was fantastic!

Very thorough evaluation and discussion of treatment options.

Dr Malus was very kind & knowledgeable and gave me some great health tips.

Dr Mallus is a very thorough physician with excellent technical skills balanced by an authentic interest and care for his patient. He is an excellent listener and responds decisively and with clear direction.

I look forward to further working with Matthew to come up with a successful health management plan.

Dr. Malus was very attentive and thorough in explaining future treatment.

Dr. Malus is the kindest Dr. He is very attentive to my questions anc needs.

Dr. Malus was very thorough. Was voice to have a doctor really listen and be willing to explore all avenues of care.

I was a new patient to Dr Malis.He was very versed on my past medical history. I felt like he listen well and explained my diagnosis and all possible treatments. I worked in the medical field for over 20 years and I was extremely impressed with my office visit!!

An incredibly informed provider

The impression I have of Dr. Malus is that he is personable, knowledgeable, and truly wants to improve my daily life.

Second visit with Dr Malus. He is very personable and listened to me. Very relaxed manner which I really like.

The care I was provided by Dr Malice and his team was excellent. He is a great physician with excellent bedside manner. I just wish I could have gotten into the practice sooner.

I expect my treatment to be successful. Dr. Malus was able to explain all to me so that I understand now what to expect.

He was helpful in explaining things to me

Dr. Malus was wonderful. He took time to sit down and complete a full history exam, being as detailed as things that occurred in my childhood before arriving at his diagnosis. Once he felt confident in the diagnosis he took time to explain what this meant and steps that could be taken to help improve symptoms. Dr. Malus is top notch and I am blessed to have him on my team of providers.

The Doctor was amazing, makes so easy to understand everything He’s a great Doctor!

I loved Dr. Malus. So personable, professional, friendley, funny, knowledgeable. I felt so comfortable and relaxed. No fear or stress. Easy to talk to. He addressed all my issues. Very thorough with each issue. I had a great visit. Walked out so happy. Definitely recommend him to family and friends if they developed rheumatiod problems. Thankyou

I live about 40 miles from the doctors office and Due to traffic conditions I was late in arriving for my appointment. The staff and Dr Mallus did everything they possibly could to make sure I could still be seen that day. I’m so grateful to all of them for taking care of me!

Always a pleasure with Dr. Malus who answers my questions and great knowledge of his profession.

Dr Malus listens and gives great advice. I have total respect and confidence in his treatment

Dr Malus is extremely knowledgeable about my illness. He is professional and understanding. I feel so blessed to have an amazing doctor and staff! All positives for Dr Malus.

Thanks for listening and giving me choices.

Very professional and on time! Dr. was very thorough with explanantion and asked several times if I understood. The experience there was great. The only issue is that it took three months to get in.

Doctor was very informative. Going back for a follow up next year!

This was my first appt with Dr Malus. He listened to me, asked a lot of questions and was very thorough explaining everything to me.

Dr. Malus and the staff are wonderful. I recommend him and his staff when the opportunity arises. I could not be happier with the treatment and care that I receive.

The Doctor and staff were professional and the service aaa superb.

I was really impressed with Dr Malus. He was extremely knowledgeable and informative. I joked with him about his typing ability. He covered everything.

Dr. Malus and his team are phenomenal. The front desk team was very welcoming and courteous. Dr. Malus went above and beyond to obtain a full history and then share his differential and detailed management plan.