The physician was very rough, to the point that I said ouch when he tried to feel the lump I was complaining about in my arm and then said he didn't feel any nodule. A NP at Church had felt it and recommended I have it looked into, because it was causing pain and sometimes numbness in my fingers! Then he "jerked" my arm up to test the mobility of my shoulder! I will not see this doctor again. Which leaves me seeking another primary again. The one I had for 23 years left Novant, the next one retired after my one visit, and the last one was moved to a new location!

Felt like i was being rushed by my doctor. I’m looking for another doctor. I won’t be back.

Dr. Reed and the assistant were very professional, as always.

Dr Reed absolutely rushed the whole appointment and did not address any of my concerns. As soon as he entered the room he yawned and only spent a few minutes during which he did not manage to address any of my health concerns. I will absolutely be searching for a different PCP. I would not recommend Dr Reed to anyone.

This group of people were the nicest, most courteous, outgoing, wonderful staff I've been to. I've been a Chiropractor for 42 years and am still in active practice and can tell you Mint Hill Novant is the place to go.

I would Appreciate if the staff take off pounds for your shoes, and clothes. Thank you..

Excellent service as always

excellent staff and excellent care

He was extremely familiar with all details of my care and I felt comfortable asking him any questions I had.

The ladies that check you in & out are very nice.

Doctor James Reed is very he careing and Proessional he shows it and the crew make you feel at home !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Very efficient and thorough

Prompt services and on time. Friendly front desk staff. Clean facility

Good experience

Excellent

Always a pleasure to see Dr. Reed

Dr. and staff at this location always exceed expectations.

Staff was extremely helpful and professional.

Staff was very professional and helpful

Very professional and pleasant, and are very happy with the Doctor Who we went through for the first time

First time visit everyone was very professional and pleasant. Dr. Reed was attentive and polite

Appointment was on time! Staff was very friendly and caring. Doctor knew exactly what we needed. Very nice experience!

I've been on a search for a PCP and I was impressed with Dr Reed and his staff. All were welcoming and professional, Dr Reed is exceptional and my search is over now.

Liked dr reeds. He is great. Thanks

Dr. Reed is awesome!

It seems like you’re kind of rushed on appointments and there should be a feeling of genuine concern rather than in and out. Doctors go right to their computer, ask you a couple of questions while sitting at their computers, check your lungs/heart, back to the computer, send off for your prescription and “ see you next time” all in about, seems like 5 minutes. Just the feeling and perception I get.

Dr Reed acts as if I am a bother He did not know about test and results he ordered for me. When we were done he sprinted out of the room. I was his first appointment after lunch and he was 20 minutes late getting to me.

I had questions and the dr answered them all. He was very attentive to my concerns.

Dr. Reed was understanding and clear on diagnosis, treatment and prescription options. He took the time to explain and answered all questions. I felt he truly was concerned and encouraging for myself to execute his treatment plan.

Dr. Reed ia agreat, knowlegeable, expert in his practice. I like him.

I trust him and his staff with my life...literally!

I can't express how grateful I am to have had Dr. Reed and his incredible team taking care of me. Their dedication and expertise have literally kept me alive, and I feel incredibly fortunate to receive such exceptional care. Dr. Reed and his staff go above and beyond to ensure the well-being of their patients, and their commitment to providing top-notch healthcare is truly remarkable. Thank you for everything you do!

I made the decision to find a new PCP a few years ago- I am convinced it has changed my life forever. I’ve never had such a empathetic but also stern approach to encourage me to do what I needed to do for my health and well being. Dr Reed and staff are great!

Excellent straight forward doctor. Great bedside manners.

We truly appreciate Dr. Reed! He is always cordial, listens to us well, and is very helpful and patient with all our questions. We would definitely recommend him. The staff is courteous and cordial too, and the facilities are immaculate. An added extra: the charm of their seasonal decorations! Fun!

Dr. Reed has taken very good care of me & is recommended by me. The staff at the NOVANT FAMILY HEALTH CARE IN MINT HILL are very helpful & professional & kind. Planning on continuing care from this Dr. and this Healthcare in the years to come.

This was my first visit - just moved here. I will need tests done and an follow-up visit. Dr Reed was very professional - he listened to my concerns, asked relevant questions and even called me later for an update. It’s my first visit but I am feeling very good about being Dr Reed’s patient.

Location and cleanliness of the office. Ample parking at the facility and easy to navigate plus the wait time to see the Dr. was short and appropriate with the Dr. exhibiting excellent bed-side manner.

Front desk staff were amazing kind personalities very pleasant and the nurse that did blood pressure took blood etc... was also great. And Dr. Reed is super great!!!

Listened and explained

I was impressed with how quickly I saw the doctor and also with the lab tech who drew my blood

Very helpful

The Nurses were outstanding, very efficient. Dr. Reed and the medical team listened and answered all my questions. I appreciate having a quality medical team so close to my home here in Mint Hill.

Dr. Reed listen to my concerns and made sure I had my refills updated.

Dr. Reed and the entire staff makes you feel like you are the most important person being serviced during the visit. My wife and I feel fortunate that we were able to get Dr. James Reed as our primary physician since recently moving here from Maryland 7 months ago. Our primary health care was with Johns Hopkins in Maryland and we feel Novant is certainly in the same class.

Like always the visits to my doctor are easy to coordinate, the service is great, and don't have to wait a lot of time.

Dr Reed is the Best!

The reception staff are two very special ladies. They immediately made feel welcomed. The assistant was excellent in taking the blood samples.

I find no problem with novant Healthcare any. Part of it.

Everyone from the front office to Dr. Reed, was professional, kind, attentive and delightful. I was greeted with such kindness that I felt like I was visiting family! Dr. Reed is a no nonsense provider that truly cares about your concerns and works with you to determine a plan that meets your needs and fits your lifestyle long-term. He was concerned about my physical and mental well-being. Outstanding Staff.

Routine physical, great care.

Dr Reed and his staff are excellent and the service is always great

I felt very comfortable during my visit.

Dr Reed listened carefully to all of my son’s questions

Great medical staff and the service was fantastic!

This was the best doctor visit I have had in quite sometime.

Thanks for everything

The staff was very pleasant, professional and caring. Best blood drawn process i ever had.

Excellent service.

My experience was great! The facility was great excellent parking very friendly staff.

I have always had a good experience at the Mint Hill office