The provider was very knowledgeable about my medical condition. Offered good options and alternatives to my care. I was very pleased with her personalize care. I was very satisfied.

Dr. Charles is the VERY BEST.

My first cardiologist visit was a positive experience.

Dr. Charles is an exceptionally fine doctor. She is compassionate, extremely smart and funny, all qualities I treasure in a doctor. I am grateful that she is my cardiac specialist. Charlotte is lucky to have her!

Great experience - Dr. Charles & team were great.

I have been having issues with dysautonomia and I was kinda being passed around by Dr which I understand due to the complexe misunderstood under researched nature of this issue. I left there feeling like there was hope and that was the first time I had felt that sense February 7th. Thank you Dr Charles and staff. I look forward to working with you all.

Friendly and knowledgeable staff. Clean

Dr. Charles is such a personable and knowledgeable doctor. I appreciate the positive encouragement she gives me. I feel very fortunate to be under her care. The whole team in this office has a caring attitude!

This was my initial visit with Dr Charles. Dr Iwaoka retired and highly recommend her. The appointment went well and I felt like she was familiar with my history and addressed any concerns I had.

Excellent Doctor. Keeps me well informed on everything. Great bedside manner. Very personable. I feel I’m getting wonderful care.

Everyone’s attitude was very pleasant also Caring & professional.,

Dr Charles is the best!

I am thrilled to have Dr. Charles as my cardiologist. It’s great to not only have a woman, but someone I trust with my care. She did a great job on my first visit with her.

It was a delight to have been seen by Dr Charles. After being taken care of by Dr Iwaoka for so many years I feel so confident about my new relationship with Dr Charles. She is very professional, very approachable concerning any questions, listens carefully and gives direct answers. I am so very pleased to be able to transition to Dr Charles for my cardiology care.

I am at peace to know that I am in the capable hands of Dr Charles my cardiologist.

My Dr's appointment was awesome the service was personalized for me which was great!!!!! Doctor Charles is the absolute best!!!!!

Dr. Sandy Charles is just wonderful! Such a great person and so smart and qualified. I always feel so lucky that she is my doctor!

Dr Charles and her Staff are always friendly, courteous and supportive.

I am extremely pleased with Dr. Sandy Charles and the entire staff. I feel valued and respected by the attention I receive as a patient from the moment I arrive. Dr. Charles is phenomenal. She makes me feel as if I’m the only patient she needs to see as she listens so attentively and answers all of my questions. I walk out well aware of the next steps related to my health care.

Dr. Charles is the best. She listened with compassion and upbeat attitude. I trust her with with my heart health. She has the knowledge and expertise that a patient needs. I love Dr. Charles and always look forward to seeing her.

Dr Charles is professional and kind. I’m very lucky to have her for my care.

Dr. Charles listened and made me feel heard. She came up with a good plan of care and I am thankful I was referred to her.

Dr Charles was amazing. I have complete trust in her knowledge and care plan.

Always a delight to be with Dr. Charles & her associates/staff! Caring, supportive, friendly, knowledgeable, professional. I feel at ease with this practice. And I know they are concerned of my well-being!!!

Great service had my Doctor for a few years great communication skills. Thank you

This was the best visit that I have experienced with Novant. Dr. Sandy Charles is great with her patients.

Love Dr. Charles!

Staff and Dr Charles are amazing!! I recommend her often!

Dr Charles responded with immediate information and full discussion of the reasons for her recommendations

Best experience I have had with a doctor in a long time. I left her office feeling better about my overall health and with instructions on what I can do at home to improve the health issues that I have.

I love Dr Charles. I wish they hadn’t located to Ballantyne from South Park. It’s a 30-35 minute drive for me. At South Park I had a 10-15 minute drive. I didn’t want to change doctors, so I’m going to the new location.

Dr. Sandy Charles was one of the best providers I have had. She listened to all my concerns and explained everything really well.

Once again an awesome staff, atmosphere and doctor!! Dr. Charles

I forgot to talk to doc about my surgery clearance......will send her a my chart message as a reminder. Best doc around

Dr. Charles was helpful and asked many questions regarding my past health experiences. She also read my chart and worked to understand how long I’ve had to deal with my current health issue.

Dr. Sandy Charles and her team were absolutely amazing!!! Dr. Charles was very thorough, knowledgeable, and provided great beneficial information on how to maintain good health. I really like how Dr. Charles took the time to review my past medical history and discussed with me. Dr. Charles and her team are a tremendous asset to patients.

Dr. Charles and the entire staff are always very friendly and competent

Fantastic Dr and fantastic team. Wonderful from start to finish. Thank you!

Dr. Charles has helped turn my POTS around. I am SO grateful for her and her team.

Dr Sandy Charles was Kind and she gave me a calming peace, knowing that I was in the VERY BEST of care. She was extremely thorough and I left with no doubt that EVERYTHING WAS BEING DONE to help me. She very kindly gave me a feeling of peace and I knew I was with the very best.

I love Dr. CHARLES. She is a great doctor. She took time. Listen to me looked at all my bloodwork explained everything to me. She is just a very nice person. She does a great job. You're blessed to have her on your staff.

Excited to be under the care of Dr. Charles

Dr Charles is great

Professional knowledgeable friendly warm caring and open

Dr. Sandy Charles is the best!!! Everyone is so professional and very nice!

Dr Charles has the best bed side manner I have ever experienced. She is phenomenal. The amount of attention and explaining she gives is fabulous. I can not say enough good things about her. I feel lucky to have her as a doctor.

Aways comfortable with my visit with Dr. Sandy charles.

Dr. Charles is excellent.

Dr. Charles is very knowledgeable, and courteous. She listened and addressed my concerns. Her nurse and staff are always friendly and ensure you feel valued.

dr charles is wonderful very sweet and find

The staff is always so pleasant and helpful and Dr. Charles is great.

Loved loved Dr. Charles. So Happy to be in her care. Great office staff as well!!

Dr. Charles is fantastic! Novant is blessed to have her.

I think Doctor Charles is a kind, caring doctor and the staff is also kind and caring and they always feel like I matter

All the staff was very pleasant and helpful. I was treated very kindly and was made to feel as though I was the only client they had. THANK YOU ALL VERY MUCH.

Everyone was wonderful!

Dr Charles and staff made me feel very comfortable and relaxed. I didn’t feel rushed. The location is also very convenient.

Love Dr Charles and the staff. I have referred my sister to her as well

Have been seeing Dr Charles for several years. She is a Professional dedicated to taking care of Patients. Glad to have her as my Heart Doc.

Dr. Charles and staff are very caring and polite.

Dr. Charles is the best!!!!!!!!

Dr Charles is outstanding!! She listens and answers questions thoroughly. Kind and caring

Dr. Charles was very patient and provided excellent care while answering all of my questions regarding my health.

Dr. Charles is very compassionate, patient, and kind

Dr. Charles is incredible!

I truly enjoy the manner that Dr Sandy Charles addresses my needs personally and thoroughly.

I arrived early for my appt. and had car trouble while in the parking lot. I called the office to inform that I could potential miss my appt. since I was waiting for AAA tow services. Kirsten G., Christi R., Melissa J. and Maddie (new staff member) stepped into action to make sure I did not miss my appt.. This included rearranging schedules; communicating with me; taking my personal information to speed up the process; and having Melissa J. wait at my car for AAA during my appt.. This team is absolutely amazing and I appreciate the care and thoughtfulness consistently provided. I sincerely thank you ALL and will continue to refer my friends/familyl

I don't have words to describe my experience with Dr Charles. I will say, that she is AMAZING!

Dr Charles and staff are absolutely wonderful. They are friendly, efficient and have excellent customer service. Dr Charles has a very sweet spirit. She listens and answered all my questions and concerns. I highly recommend her.

Dr Sandy Charles is one of a kind. Everyone on her staff has awesome too. Always well worth the long drive from Indian land

Dr Charles and staff are wonderful

Dr Charles is an awesome Doctor , she is very attentive and makes you feel like you have her undivided attention . She is very trustworthy!

Dr Charles and the Novant team are just exceptional. The greatest experience, ever!

It was my first visit to Dr. Charles after Dr. Iwaoka retired. She’s knowledgeable, current and simply delightful!

Dr. Charles helped to calm me, educated me on what I needed to know and more, and made me feel like she really heard me.

Dr Charles and her staff are awesome.

Dr. Charles is a wonderful and caring doctor. I wish all doctors were like her! The entire staff is professional and helpful.

Exceptional and informative team care from the staff to my doctor!

Great experience for a first time visit to this medical facility & doctor

Dr. Sandy Charles is the BEST doctor in the world!

The doctor was awesome and really listened to me! Thank you!

Dr Charles is very focus and seems aware of issues . Very upbeat

Dr. Charles and her staff are very professional, friendly and efficient.

Was very informative

Awesome customer service all around. I just love Dr. Charles and staff.

Very nice visit with Dr Charles

Most pleasant

I am satisfied with attention.

Dr. Sandy Charles is amazingly talented and has the sweetest personality and bedside manner. I trust her completely with my cardiac care.

Dr Charles is excellent. Truly a caring and wonderful Doctor.

Dr. Charles is one of the best physicians I’ve ever seen and I have recommended her to several friends. I do have a sense of peace about any cardiac issues while I am under her care.

I enjoy going to Dr. Charles. She makes me feel comfortable and I trust what she says. When you go to a cardiologist that is stressful just saying the word, but she has a way of keeping you at ease and the anxiety away.

A "five star" experience with Dr. Charles, the medical office assistant, and the receptionist. They were all very personable and yet professional. They are definitely role models for other health care offices.

I have the utmost respect for Dr Charles and glad to have her as my Dr. She is so knowledgeable, answers questions clearly and truly cares. She is so upbeat and positive...love her energy.

I already did tell a friend about my positive experience and suggested she try my doctor

Dr. Sandy Charles is not only a true professional and highly qualified medical doctor, but she also makes you feel that you are special and the most important person she has to deal with on any given day. She is warm and upbuilding. She is truly deserving of her award as one of Charlotte's best doctors.

Always learning something new when I visit Dr Sandy Charles.

The staff and Dr Charles are outstanding

Feel Dr Charles is very aware of my issues. She listens & hears me. I appreciate her compassion & trust her advice. I am having Nuclear Lexiscan so she is certain what my status is. Love her exuberance.

Dr Charles is outstanding!

Dr Charles and her staff are very professional and friendly from the start. I have all the confidence in the world in Dr Charles. I would recommend her in a heartbeat.

Excellent care.

Dr Sandy Charles always takes her time to go over your history and reviews previous notes, numbers, etc to compare to current. She is knowledgeable, personable, professional and genuine. I would highly recommend her 1000%

My experience turn out the be great, Staff Team was very friendly and helpful

Such a great office to go to. Never disappointed.

I’m always comfortable and treated with respect and understanding at this clinic. Thank you all for your care.

I felt that I was in great hands. Dr Charles made me feel confident and comfortable after imparting her knowledge, care and management of my cardiac problems. Thank you.

Dr Charles is awesome! She listens, is flexible and super friendly and caring.

I am very impressed with dr Sandy Charles and her staff. Dr Charles is very knowledgeable and pleasant at every visit.

Dr Charles is an amazing physician.

Dr. Charles was very personable and listened to my concerns. She was very thorough and provided answers to all my questions.

Dr Charles & staff are all wonderful. She is so knowledgeable and upbeat.

Very professional, kind, detailed and informative

My first visit with Dr Charles went well. I feel that she actually listened to me. I’m looking forward to working with her to improve my health.

Excellent service from everyone.

The reception and nursing staff were extremely professional. Thr doctor was very patient and helpful. The facility clean and spacious.

Dr. Charles and her staff were wonderful. This is my first visit and I am so glad I chose her. She is a breath of fresh air when it come to medical providers and I pray that she and her staff will continue to be a blessing to those in need.

Dr. Charles is fabulous! Knowledgeable, engaging, and warm. I trust her completely!

Dr. Charles is so good and easy to talk to. She makes sure everything is checked out.

Dr. Charles is very personable. I love her bubbly personality. You can tell that she really cares about her patients.

Dr Charles is a kind, caring and listening to your needs. Highly recommend her

Dr Charles and her staff were courteous, listened to my concerns, and provided solutions to my medical needs!

Very nice visit

The visit was very valuable. The doctor made me feel valued & explained things to me in a clear, concise way. I was very pleased with the visit.

I’m impressed with Dr. Sandy Charles and believe she well assist me with my health concerns.

Dr. Charles is awesome. She is so friendly and easyt to talk to. Although I hope none of my friends need her, I have given her name out to several people. Thanks!

Dr. Sandy Charles and the entire team helped me to “relax” as I was very anxious about my visit. Dr. Charles bedside manner is exceptional! Although it was my first time meeting her, I felt as though I was a long standing patient! Thank you Dr. Sandy Charles!

The Doctor and staff were excellent. The Doctor is the best.

I love Dr. Charles!!!

Very efficient and friendly staff. Dr Charles was very professional and took the time to explain things while also being personable. Excellent standard of care.

I was a new patient and quite nervous. Dr Charles and her entire staff immediately made me feel comfortable. Dr Charles took a great deal of time with me, covered my entire file and was completely thorough from beginning to end of my appointment… I feel Blessed to have her for my Cardiologist, and am 100% confident I am in the best medical hands on earth!

Dr. Charles was fantastic. She gave me her full attention and was extremely thorough in my appointment. I will definitely highly recommend her to any of my friends and family needing a cardiologist!!

Dr. Charles took time to really listen to me, and I am very optimistic about the continuing care I will receive.

It was very nice!

I’m more confident about my care needs thanks to her.

It was great. Taken care of wonderfully!

Dr. Charles is kind, empathetic and incredibly smart. If only all my doctors could be like her!

Sandy Charles is one of a kind. I am fortunate to be her patient.

I have never had an experience like that, I always find difficult to make a connection with the provider, but this time was different. I am very happy I had the appointment with her. Thank you

Complicated but excellent,

Excellent care and service. Practice works with a team approach.

Dr. Charles is wonderful. She is not only a gifted cardiologist, but she’s compassionate and caring. She listens closely to all my questions and explains her answers carefully in a manner that is easily understood. She often uses visuals which are helpful. I feel we have a partnership which is as it should be.

Dr. Sandy Charles is the BEST!!!

Dr. Charles was warm, compassionate, easy to talk to, and extremely informative. I would recommend her to all of my friends and colleagues. What an asset! I’m looking forward to partnering with her! Most importantly, I felt heard!!

From the moment I walked in, I was warmly greeted by the gentleman at the front desk. He was kind, courteous, and professional. The nurse then came to get me and she was also kind and professional. She was also organized and took care to describe everything she was doing. Dr Charles is amazing. She listened, reviewed my chart, and answered all of my questions. I appreciated that she actually discussed my treatment plan with me. This does not always happen when going to the doctor. I left their feeling empowered for my health and excited for the next steps. When I checked out, the same gentleman was there. He was able to schedule my next appointment and direct me to the lab because he knew it was my first visit to this office. I can’t say enough good things about everyone I interacted with for my appointment and the experience I had. I will also say culturally competent providers are important. I hope that Novant will continue to hire providers, nurses and front desk staff who represent all cultures AND be sure that providers are able to serve people of all cultural backgrounds. It matters and it makes a difference in the overall health and well-being of those individuals whom your organization serves. I sough out a Black doctor because of previous experiences and lack of complete care. I would not change a thing about the appointment I had with Dr. Charles because I am already feeling better after 1 visit with her (as opposed to years of visits with other providers).

Dr. Charles is excellent! Very knowledgeable, professional, thorough and caring. She went the extra mile to make sure I understood my diagnosis, test results and treatment plan. The office staff was very professional, yet friendly and caring.

Dr. Charles is one of the best doctors I have ever seen. She was so pleasant, patient and thoroughly explained the holtar monitor report, answered all our questions with patience and very clear understandable terms. I give her an A++

Dr. Charles is personable and she spends quality time reviewing my healthcare needs. She took time to review my dietary habits and the effects on my body. She is simply amazing.

Everyone went beyond expectations. Dr Charles is a “gem”. She made me feel so special. My concerns became her concerns. Look forward hearing from with test results.

Very impressive and professional

It is always nice to come into an environment where you can discuss your care with your physician instead of having it dictated. I always feel very comfortable with Dr. Charles. She likes to send you home with a shopping list of foods to eliminate from your diet. With me, sometimes it works.

Dr. Charles is brilliant and her caring attitude is very much appreciated. Thank you Dr. Charles!!!

Please note that all answers were given your highest rating. I always recommend Novant Health. Thanks to everyone.

Dr. Charles is one of the most personal and informative doctors I’ve ever seen.

Staff is excellent. Dr. Charles is the consummate professional!??

I am so happy to have Dr Charles as my provider. I am extremely comfortable with the knowledge and care she extends to me.

I need a cardiconversion for low level persistent A-Fib that I have been in for the last month. We discussed the procedure, got it scheduled immediately. I’m looking forward to the procedure. We discussed complications and intended results. Dr. Charles is a consummate professional and I feel certain I get the results I need.

The front desk assistant is the kindest lady. Dr Charles is the very best.

Dr Charles always take time to listen and you fill Like she is concerned about your health.

The doctor was friendly and very informed about my medical history and the staff too were friendly.