Sandy Charles, MD
Cardiovascular Disease
About Me
Languages
- English
Gender
Female
What I Treat
Specialties
- Cardiovascular Disease
My Medical Background
Medical school
Columbia Univ College of Physicians and Surgeons (2009)
Residency
Internal Medicine - New York Presbyterian Hospital/Columbia University (2012)
Fellowship
Cardiovascular Disease - New York University (2015)
Board certifications
- Internal Medicine
- Cardiovascular Disease
Years of experience
undefined+ years of experience
Insurance Details
Before your appointment, verify with your insurance provider that this Novant Health location accepts your coverage. Some insurance plans may not be accepted at certain Novant Health locations where this provider is on staff.
We recommend you contact the clinic before your appointment with any additional insurance questions.
Reviews
Ratings by Category
Verified patient
May 2024Dr.Charles is wonderful . Her staff is wonderful. Dr. Sandy tells you what you have to do in the nicest way.
Verified patient
May 2024Dr. Charles is attentive and listens to my concerns offering options. She gives her opinion about treatment but does strong arm you.
Verified patient
May 2024Dr. Charles is a very compassionate, caring and thoughtful person. She talks with you with respect and talks to you so that you understand whatever your issues are.
Verified patient
May 2024Dr Sandy Charles is a excellent provider.
Verified patient
May 2024Dr. Sandy Charles is awesome. Very thorough compassionate and kind.
Verified patient
May 2024The provider was very knowledgeable about my medical condition. Offered good options and alternatives to my care. I was very pleased with her personalize care. I was very satisfied.
Verified patient
Apr 2024Dr. Charles is the VERY BEST.
Verified patient
Apr 2024My first cardiologist visit was a positive experience.
Verified patient
Apr 2024Dr. Charles is an exceptionally fine doctor. She is compassionate, extremely smart and funny, all qualities I treasure in a doctor. I am grateful that she is my cardiac specialist. Charlotte is lucky to have her!
Verified patient
Apr 2024Great experience - Dr. Charles & team were great.
Verified patient
Apr 2024I have been having issues with dysautonomia and I was kinda being passed around by Dr which I understand due to the complexe misunderstood under researched nature of this issue. I left there feeling like there was hope and that was the first time I had felt that sense February 7th. Thank you Dr Charles and staff. I look forward to working with you all.
Verified patient
Apr 2024Friendly and knowledgeable staff. Clean
Verified patient
Apr 2024Dr. Charles is such a personable and knowledgeable doctor. I appreciate the positive encouragement she gives me. I feel very fortunate to be under her care. The whole team in this office has a caring attitude!
Verified patient
Apr 2024This was my initial visit with Dr Charles. Dr Iwaoka retired and highly recommend her. The appointment went well and I felt like she was familiar with my history and addressed any concerns I had.
Verified patient
Apr 2024Excellent Doctor. Keeps me well informed on everything. Great bedside manner. Very personable. I feel I’m getting wonderful care.
Verified patient
Apr 2024Everyone’s attitude was very pleasant also Caring & professional.,
Verified patient
Apr 2024Dr Charles is the best!
Verified patient
Apr 2024I am thrilled to have Dr. Charles as my cardiologist. It’s great to not only have a woman, but someone I trust with my care. She did a great job on my first visit with her.
Verified patient
Apr 2024It was a delight to have been seen by Dr Charles. After being taken care of by Dr Iwaoka for so many years I feel so confident about my new relationship with Dr Charles. She is very professional, very approachable concerning any questions, listens carefully and gives direct answers. I am so very pleased to be able to transition to Dr Charles for my cardiology care.
Verified patient
Apr 2024I am at peace to know that I am in the capable hands of Dr Charles my cardiologist.
Verified patient
Mar 2024My Dr's appointment was awesome the service was personalized for me which was great!!!!! Doctor Charles is the absolute best!!!!!
Verified patient
Mar 2024Dr. Sandy Charles is just wonderful! Such a great person and so smart and qualified. I always feel so lucky that she is my doctor!
Verified patient
Mar 2024Dr Charles and her Staff are always friendly, courteous and supportive.
Verified patient
Mar 2024I am extremely pleased with Dr. Sandy Charles and the entire staff. I feel valued and respected by the attention I receive as a patient from the moment I arrive. Dr. Charles is phenomenal. She makes me feel as if I’m the only patient she needs to see as she listens so attentively and answers all of my questions. I walk out well aware of the next steps related to my health care.
Verified patient
Mar 2024Dr. Charles is the best. She listened with compassion and upbeat attitude. I trust her with with my heart health. She has the knowledge and expertise that a patient needs. I love Dr. Charles and always look forward to seeing her.
Verified patient
Mar 2024Dr Charles is professional and kind. I’m very lucky to have her for my care.
Verified patient
Mar 2024Dr. Charles listened and made me feel heard. She came up with a good plan of care and I am thankful I was referred to her.
Verified patient
Mar 2024Dr Charles was amazing. I have complete trust in her knowledge and care plan.
Verified patient
Mar 2024Always a delight to be with Dr. Charles & her associates/staff! Caring, supportive, friendly, knowledgeable, professional. I feel at ease with this practice. And I know they are concerned of my well-being!!!
Verified patient
Mar 2024Great service had my Doctor for a few years great communication skills. Thank you
Verified patient
Mar 2024This was the best visit that I have experienced with Novant. Dr. Sandy Charles is great with her patients.
Verified patient
Mar 2024Love Dr. Charles!
Verified patient
Mar 2024Staff and Dr Charles are amazing!! I recommend her often!
Verified patient
Mar 2024Dr Charles responded with immediate information and full discussion of the reasons for her recommendations
Verified patient
Mar 2024Best experience I have had with a doctor in a long time. I left her office feeling better about my overall health and with instructions on what I can do at home to improve the health issues that I have.
Verified patient
Mar 2024I love Dr Charles. I wish they hadn’t located to Ballantyne from South Park. It’s a 30-35 minute drive for me. At South Park I had a 10-15 minute drive. I didn’t want to change doctors, so I’m going to the new location.
Verified patient
Mar 2024Dr. Sandy Charles was one of the best providers I have had. She listened to all my concerns and explained everything really well.
Verified patient
Feb 2024Once again an awesome staff, atmosphere and doctor!! Dr. Charles
Verified patient
Feb 2024I forgot to talk to doc about my surgery clearance......will send her a my chart message as a reminder. Best doc around
Verified patient
Feb 2024Dr. Charles was helpful and asked many questions regarding my past health experiences. She also read my chart and worked to understand how long I’ve had to deal with my current health issue.
Verified patient
Feb 2024Dr. Sandy Charles and her team were absolutely amazing!!! Dr. Charles was very thorough, knowledgeable, and provided great beneficial information on how to maintain good health. I really like how Dr. Charles took the time to review my past medical history and discussed with me. Dr. Charles and her team are a tremendous asset to patients.
Verified patient
Feb 2024Dr. Charles and the entire staff are always very friendly and competent
Verified patient
Jan 2024Fantastic Dr and fantastic team. Wonderful from start to finish. Thank you!
Verified patient
Jan 2024Dr. Charles has helped turn my POTS around. I am SO grateful for her and her team.
Verified patient
Jan 2024Dr Sandy Charles was Kind and she gave me a calming peace, knowing that I was in the VERY BEST of care. She was extremely thorough and I left with no doubt that EVERYTHING WAS BEING DONE to help me. She very kindly gave me a feeling of peace and I knew I was with the very best.
Verified patient
Jan 2024I love Dr. CHARLES. She is a great doctor. She took time. Listen to me looked at all my bloodwork explained everything to me. She is just a very nice person. She does a great job. You're blessed to have her on your staff.
Verified patient
Jan 2024Excited to be under the care of Dr. Charles
Verified patient
Jan 2024Dr Charles is great
Verified patient
Jan 2024Professional knowledgeable friendly warm caring and open
Verified patient
Jan 2024Dr. Sandy Charles is the best!!! Everyone is so professional and very nice!
Verified patient
Jan 2024Dr Charles has the best bed side manner I have ever experienced. She is phenomenal. The amount of attention and explaining she gives is fabulous. I can not say enough good things about her. I feel lucky to have her as a doctor.
Verified patient
Jan 2024Aways comfortable with my visit with Dr. Sandy charles.
Verified patient
Jan 2024Dr. Charles is excellent.
Verified patient
Dec 2023Dr. Charles is very knowledgeable, and courteous. She listened and addressed my concerns. Her nurse and staff are always friendly and ensure you feel valued.
Verified patient
Dec 2023dr charles is wonderful very sweet and find
Verified patient
Dec 2023The staff is always so pleasant and helpful and Dr. Charles is great.
Verified patient
Dec 2023Loved loved Dr. Charles. So Happy to be in her care. Great office staff as well!!
Verified patient
Dec 2023Dr. Charles is fantastic! Novant is blessed to have her.
Verified patient
Dec 2023I think Doctor Charles is a kind, caring doctor and the staff is also kind and caring and they always feel like I matter
Verified patient
Dec 2023All the staff was very pleasant and helpful. I was treated very kindly and was made to feel as though I was the only client they had. THANK YOU ALL VERY MUCH.
Verified patient
Dec 2023Everyone was wonderful!
Verified patient
Dec 2023Dr Charles and staff made me feel very comfortable and relaxed. I didn’t feel rushed. The location is also very convenient.
Verified patient
Nov 2023Love Dr Charles and the staff. I have referred my sister to her as well
Verified patient
Nov 2023Have been seeing Dr Charles for several years. She is a Professional dedicated to taking care of Patients. Glad to have her as my Heart Doc.
Verified patient
Nov 2023Dr. Charles and staff are very caring and polite.
Verified patient
Nov 2023Dr. Charles is the best!!!!!!!!
Verified patient
Nov 2023Dr Charles is outstanding!! She listens and answers questions thoroughly. Kind and caring
Verified patient
Nov 2023Dr. Charles was very patient and provided excellent care while answering all of my questions regarding my health.
Verified patient
Nov 2023Dr. Charles is very compassionate, patient, and kind
Verified patient
Nov 2023Dr. Charles is incredible!
Verified patient
Nov 2023I truly enjoy the manner that Dr Sandy Charles addresses my needs personally and thoroughly.
Verified patient
Nov 2023I arrived early for my appt. and had car trouble while in the parking lot. I called the office to inform that I could potential miss my appt. since I was waiting for AAA tow services. Kirsten G., Christi R., Melissa J. and Maddie (new staff member) stepped into action to make sure I did not miss my appt.. This included rearranging schedules; communicating with me; taking my personal information to speed up the process; and having Melissa J. wait at my car for AAA during my appt.. This team is absolutely amazing and I appreciate the care and thoughtfulness consistently provided. I sincerely thank you ALL and will continue to refer my friends/familyl
Verified patient
Nov 2023I don't have words to describe my experience with Dr Charles. I will say, that she is AMAZING!
Verified patient
Nov 2023Dr Charles and staff are absolutely wonderful. They are friendly, efficient and have excellent customer service. Dr Charles has a very sweet spirit. She listens and answered all my questions and concerns. I highly recommend her.
Verified patient
Nov 2023Dr Sandy Charles is one of a kind. Everyone on her staff has awesome too. Always well worth the long drive from Indian land
Verified patient
Nov 2023Dr Charles and staff are wonderful
Verified patient
Oct 2023Dr Charles is an awesome Doctor , she is very attentive and makes you feel like you have her undivided attention . She is very trustworthy!
Verified patient
Oct 2023Dr Charles and the Novant team are just exceptional. The greatest experience, ever!
Verified patient
Oct 2023It was my first visit to Dr. Charles after Dr. Iwaoka retired. She’s knowledgeable, current and simply delightful!
Verified patient
Oct 2023Dr. Charles helped to calm me, educated me on what I needed to know and more, and made me feel like she really heard me.
Verified patient
Oct 2023Dr Charles and her staff are awesome.
Verified patient
Oct 2023Dr. Charles is a wonderful and caring doctor. I wish all doctors were like her! The entire staff is professional and helpful.
Verified patient
Oct 2023Exceptional and informative team care from the staff to my doctor!
Verified patient
Oct 2023Great experience for a first time visit to this medical facility & doctor
Verified patient
Oct 2023Dr. Sandy Charles is the BEST doctor in the world!
Verified patient
Oct 2023The doctor was awesome and really listened to me! Thank you!
Verified patient
Oct 2023Dr Charles is very focus and seems aware of issues . Very upbeat
Verified patient
Oct 2023Dr. Charles and her staff are very professional, friendly and efficient.
Verified patient
Oct 2023Was very informative
Verified patient
Sep 2023Awesome customer service all around. I just love Dr. Charles and staff.
Verified patient
Sep 2023Very nice visit with Dr Charles
Verified patient
Sep 2023Most pleasant
Verified patient
Sep 2023I am satisfied with attention.
Verified patient
Sep 2023Dr. Sandy Charles is amazingly talented and has the sweetest personality and bedside manner. I trust her completely with my cardiac care.
Verified patient
Sep 2023Dr Charles is excellent. Truly a caring and wonderful Doctor.
Verified patient
Sep 2023Dr. Charles is one of the best physicians I’ve ever seen and I have recommended her to several friends. I do have a sense of peace about any cardiac issues while I am under her care.
Verified patient
Sep 2023I enjoy going to Dr. Charles. She makes me feel comfortable and I trust what she says. When you go to a cardiologist that is stressful just saying the word, but she has a way of keeping you at ease and the anxiety away.
Verified patient
Sep 2023A "five star" experience with Dr. Charles, the medical office assistant, and the receptionist. They were all very personable and yet professional. They are definitely role models for other health care offices.
Verified patient
Sep 2023I have the utmost respect for Dr Charles and glad to have her as my Dr. She is so knowledgeable, answers questions clearly and truly cares. She is so upbeat and positive...love her energy.
Verified patient
Sep 2023I already did tell a friend about my positive experience and suggested she try my doctor
Verified patient
Sep 2023Dr. Sandy Charles is not only a true professional and highly qualified medical doctor, but she also makes you feel that you are special and the most important person she has to deal with on any given day. She is warm and upbuilding. She is truly deserving of her award as one of Charlotte's best doctors.
Verified patient
Sep 2023Always learning something new when I visit Dr Sandy Charles.
Verified patient
Sep 2023The staff and Dr Charles are outstanding
Verified patient
Sep 2023Feel Dr Charles is very aware of my issues. She listens & hears me. I appreciate her compassion & trust her advice. I am having Nuclear Lexiscan so she is certain what my status is. Love her exuberance.
Verified patient
Sep 2023Dr Charles is outstanding!
Verified patient
Sep 2023Dr Charles and her staff are very professional and friendly from the start. I have all the confidence in the world in Dr Charles. I would recommend her in a heartbeat.
Verified patient
Sep 2023Excellent care.
Verified patient
Sep 2023Dr Sandy Charles always takes her time to go over your history and reviews previous notes, numbers, etc to compare to current. She is knowledgeable, personable, professional and genuine. I would highly recommend her 1000%
Verified patient
Sep 2023My experience turn out the be great, Staff Team was very friendly and helpful
Verified patient
Sep 2023Such a great office to go to. Never disappointed.
Verified patient
Sep 2023I’m always comfortable and treated with respect and understanding at this clinic. Thank you all for your care.
Verified patient
Sep 2023I felt that I was in great hands. Dr Charles made me feel confident and comfortable after imparting her knowledge, care and management of my cardiac problems. Thank you.
Verified patient
Sep 2023Dr Charles is awesome! She listens, is flexible and super friendly and caring.
Verified patient
Sep 2023I am very impressed with dr Sandy Charles and her staff. Dr Charles is very knowledgeable and pleasant at every visit.
Verified patient
Sep 2023Dr Charles is an amazing physician.
Verified patient
Sep 2023Dr. Charles was very personable and listened to my concerns. She was very thorough and provided answers to all my questions.
Verified patient
Aug 2023Dr Charles & staff are all wonderful. She is so knowledgeable and upbeat.
Verified patient
Aug 2023Very professional, kind, detailed and informative
Verified patient
Aug 2023My first visit with Dr Charles went well. I feel that she actually listened to me. I’m looking forward to working with her to improve my health.
Verified patient
Aug 2023Excellent service from everyone.
Verified patient
Aug 2023The reception and nursing staff were extremely professional. Thr doctor was very patient and helpful. The facility clean and spacious.
Verified patient
Aug 2023Dr. Charles and her staff were wonderful. This is my first visit and I am so glad I chose her. She is a breath of fresh air when it come to medical providers and I pray that she and her staff will continue to be a blessing to those in need.
Verified patient
Aug 2023Dr. Charles is fabulous! Knowledgeable, engaging, and warm. I trust her completely!
Verified patient
Aug 2023Dr. Charles is so good and easy to talk to. She makes sure everything is checked out.
Verified patient
Aug 2023Dr. Charles is very personable. I love her bubbly personality. You can tell that she really cares about her patients.
Verified patient
Aug 2023Dr Charles is a kind, caring and listening to your needs. Highly recommend her
Verified patient
Aug 2023Dr Charles and her staff were courteous, listened to my concerns, and provided solutions to my medical needs!
Verified patient
Aug 2023Very nice visit
Verified patient
Jul 2023The visit was very valuable. The doctor made me feel valued & explained things to me in a clear, concise way. I was very pleased with the visit.
Verified patient
Jul 2023I’m impressed with Dr. Sandy Charles and believe she well assist me with my health concerns.
Verified patient
Jul 2023Dr. Charles is awesome. She is so friendly and easyt to talk to. Although I hope none of my friends need her, I have given her name out to several people. Thanks!
Verified patient
Jul 2023Dr. Sandy Charles and the entire team helped me to “relax” as I was very anxious about my visit. Dr. Charles bedside manner is exceptional! Although it was my first time meeting her, I felt as though I was a long standing patient! Thank you Dr. Sandy Charles!
Verified patient
Jul 2023The Doctor and staff were excellent. The Doctor is the best.
Verified patient
Jul 2023I love Dr. Charles!!!
Verified patient
Jul 2023Very efficient and friendly staff. Dr Charles was very professional and took the time to explain things while also being personable. Excellent standard of care.
Verified patient
Jul 2023I was a new patient and quite nervous. Dr Charles and her entire staff immediately made me feel comfortable. Dr Charles took a great deal of time with me, covered my entire file and was completely thorough from beginning to end of my appointment… I feel Blessed to have her for my Cardiologist, and am 100% confident I am in the best medical hands on earth!
Verified patient
Jul 2023Dr. Charles was fantastic. She gave me her full attention and was extremely thorough in my appointment. I will definitely highly recommend her to any of my friends and family needing a cardiologist!!
Verified patient
Jul 2023Dr. Charles took time to really listen to me, and I am very optimistic about the continuing care I will receive.
Verified patient
Jul 2023It was very nice!
Verified patient
Jul 2023I’m more confident about my care needs thanks to her.
Verified patient
Jul 2023It was great. Taken care of wonderfully!
Verified patient
Jul 2023Dr. Charles is kind, empathetic and incredibly smart. If only all my doctors could be like her!
Verified patient
Jul 2023Sandy Charles is one of a kind. I am fortunate to be her patient.
Verified patient
Jul 2023I have never had an experience like that, I always find difficult to make a connection with the provider, but this time was different. I am very happy I had the appointment with her. Thank you
Verified patient
Jul 2023Complicated but excellent,
Verified patient
Jul 2023Excellent care and service. Practice works with a team approach.
Verified patient
Jul 2023Dr. Charles is wonderful. She is not only a gifted cardiologist, but she’s compassionate and caring. She listens closely to all my questions and explains her answers carefully in a manner that is easily understood. She often uses visuals which are helpful. I feel we have a partnership which is as it should be.
Verified patient
Jul 2023Dr. Sandy Charles is the BEST!!!
Verified patient
Jul 2023Dr. Charles was warm, compassionate, easy to talk to, and extremely informative. I would recommend her to all of my friends and colleagues. What an asset! I’m looking forward to partnering with her! Most importantly, I felt heard!!
Verified patient
Jul 2023From the moment I walked in, I was warmly greeted by the gentleman at the front desk. He was kind, courteous, and professional. The nurse then came to get me and she was also kind and professional. She was also organized and took care to describe everything she was doing. Dr Charles is amazing. She listened, reviewed my chart, and answered all of my questions. I appreciated that she actually discussed my treatment plan with me. This does not always happen when going to the doctor. I left their feeling empowered for my health and excited for the next steps. When I checked out, the same gentleman was there. He was able to schedule my next appointment and direct me to the lab because he knew it was my first visit to this office. I can’t say enough good things about everyone I interacted with for my appointment and the experience I had. I will also say culturally competent providers are important. I hope that Novant will continue to hire providers, nurses and front desk staff who represent all cultures AND be sure that providers are able to serve people of all cultural backgrounds. It matters and it makes a difference in the overall health and well-being of those individuals whom your organization serves. I sough out a Black doctor because of previous experiences and lack of complete care. I would not change a thing about the appointment I had with Dr. Charles because I am already feeling better after 1 visit with her (as opposed to years of visits with other providers).
Verified patient
Jul 2023Dr. Charles is excellent! Very knowledgeable, professional, thorough and caring. She went the extra mile to make sure I understood my diagnosis, test results and treatment plan. The office staff was very professional, yet friendly and caring.
Verified patient
Jun 2023Dr. Charles is one of the best doctors I have ever seen. She was so pleasant, patient and thoroughly explained the holtar monitor report, answered all our questions with patience and very clear understandable terms. I give her an A++
Verified patient
Jun 2023Dr. Charles is personable and she spends quality time reviewing my healthcare needs. She took time to review my dietary habits and the effects on my body. She is simply amazing.
Verified patient
Jun 2023Everyone went beyond expectations. Dr Charles is a “gem”. She made me feel so special. My concerns became her concerns. Look forward hearing from with test results.
Verified patient
Jun 2023Very impressive and professional
Verified patient
Jun 2023It is always nice to come into an environment where you can discuss your care with your physician instead of having it dictated. I always feel very comfortable with Dr. Charles. She likes to send you home with a shopping list of foods to eliminate from your diet. With me, sometimes it works.
Verified patient
Jun 2023Dr. Charles is brilliant and her caring attitude is very much appreciated. Thank you Dr. Charles!!!
Verified patient
Jun 2023Please note that all answers were given your highest rating. I always recommend Novant Health. Thanks to everyone.
Verified patient
Jun 2023Dr. Charles is one of the most personal and informative doctors I’ve ever seen.
Verified patient
Jun 2023Staff is excellent. Dr. Charles is the consummate professional!??
Verified patient
Jun 2023I am so happy to have Dr Charles as my provider. I am extremely comfortable with the knowledge and care she extends to me.
Verified patient
Jun 2023I need a cardiconversion for low level persistent A-Fib that I have been in for the last month. We discussed the procedure, got it scheduled immediately. I’m looking forward to the procedure. We discussed complications and intended results. Dr. Charles is a consummate professional and I feel certain I get the results I need.
Verified patient
Jun 2023The front desk assistant is the kindest lady. Dr Charles is the very best.
Verified patient
Jun 2023Dr Charles always take time to listen and you fill Like she is concerned about your health.
Verified patient
Jun 2023The doctor was friendly and very informed about my medical history and the staff too were friendly.
Our Ratings Process
Reviews are only displayed for Novant Health team members who have accumulated 30 or more patient surveys in a 12 month period. Patient surveys are not collected from patients seen at an urgent care, emergency room or behavioral health clinic.
Location
Wheelchair accessible
15830 Ballantyne Medical Place, Suite 275
Charlotte, NC 28277
Phone: 980-302-8659
Fax: 980-302-8674