Great office experience all around.

Nurses and staff were great !!!

Every single employee I met from the Novant system has been fantastic. I couldn't be more pleased.

Diane in the infusion center was the epitome of kindness and professionalism

Considerate care was given.

Dr. Charles has been so very enlightening regarding my health. His approach for treatment and exploring viable options are extremely detailed. I am so grateful to have this very special medical professional on my team.

I am very, very happy am back with my DR

1st visit since my Dr original left. Nice 1st time. Looking to see how we move forward

Thank you Dr. Charles and the entire staff for your warm compassion and devoted care for me during such a difficult time in my life.

Dr Charles is excellent

Great staff and I had no wait whatsoever for Dr. Charles. Best and fastest appointment I’ve ever had.

Dr. Charles is great.

Dr. Charles was wonderful!

Keep up with the great service!

I love Dr Charles. He is the best.

Dr Charles and the entire staff have always been a pleasure to deal with.

Everyone is always very nice and helpful here.

Very professional!

The staff were outstanding

Dr. Charles was very pleasant and put my mind at ease.

Very personal and professional

Dr. Charles and the staff are excellent examples for personalized health care.

Dr. Charles was wonderful and is the kind of doctor you want when you are dealing with an emotionally devastating disease.

All of the staff was professional and courteous. Enjoyed my visit!

Very professional

Dr Charles was AMAZING. He was clear and confident in his communication. He has GREAT manners and professionally dressed. He gave me current and future steps regarding my health. I was overall a great experience and that is rare!

Dr. Charles is the best

The doctor and the nurse were very attentive and very professional.

Dr. Charles and his team were all knowledgeable,kind and compassionate people

i really like DR.Charles he listens to you some dr don't

The nurse and doctor both were so kind and amazing. I habbe had different experiences in the past and I was overwhelmed at the kindness and information for next steps especially from the doctor. I have been dealing with “something” for years and now I feel I have someone committed to helping with my issues and I’m excited for my journey to better health because of him.

I am very happy to be in the care of Dr. Charles !

Dr Charles and Staff are awesome. Great customer service and personalities.

Doctor was sympathetic to issues I was going through and he and other staff members were able to work with me.

Dr Charles gave me great information about my cancer treatment where I understood more about my disease. Thank You

Dr . was very informative about my problem , and explained the treatment in detail in a manner easily understood. I was very impressed.

No nurses were involved during this visit, that we can recall, reason for "no" answer. All staff were wonderful, and Dr Charles was most considerate, articulate and informative. Able to speak at our level, and not in a rush. Greatly appreciated.

Dr Charles and his staff are amazing

Very informative

My experience is always a very pleasant visit, starting with the front desk. Jessica is always cheerful as she comes to get me for weight and other vitals. Dr. Haponik really is a caring doctor and leaves no stone unturned when a new health issue appears. I really hope I do not have to be stuck several times for the workers to get my blood. I try to warn them it is always difficult to draw blood because my veins are tiny and certain people use a tiny needle and do the veins in my hand. They rather stick me several times in my arm and leave me with bruises and as a last result go to my hand.?

Dr. Charles is very nice and caring.

Dr. Charles couldn't have been more helpful or a polite man. However; I'm unsure of having the recommended medical procedure is the right one for me at this point.

Dr Charles is a great doctor and the staff are great too

Dr. Charles and his staff are some of the most pleasant and caring individuals the medical industry. My care always seems personalized and very detailed. Nothing else but thanks and appreciation to the entire team.

Dr.Charles is a saint

Dr Charles was wonderful and explained everything in detail.

On next scheduled appt. I hope that it doesn't hav to be rescheduled/changed 4 times due to Novant clinic issues. It was a little inconvenience for me.

Always great.

All around great experience! Doctor and staff personable, professional and knowledgeable.

Dr Charles is very through and informative

Very informative visit as usual

I always feel well cared for and respected by all of the staff. They are always kind and make me feel comfortable. I definitely tell my family, friends, and co-workers what wonderful people you are and have definitely been a part of helping me feel hopeful and assured through this. Thank you ALL so much.

Dr. Charles is amazing and very caring!!!!

Dr Charles Williams was amazing! He was extremely friendly, very thorough and explaining my condition, he was patient and thorough, knowledgeable but not arrogant, he talked to me and not at me. And he let me talk without talking over me. Definitely one of the best physician experiences I have ever had.

Dr Charles and his staff are lovely to be with. They have a good way of Dealing with difficult situations and give excellent care.

I was referred to Dr. Charles by my general family physician because of a health concern. Dr Charles and his staff were very thorough with doing the correct lab work to get to the problem and he answered all of my questions with great detail.

The service was professional and friendly.

Dr Charles is a godsend Always so caring and thorough with answering all of our questions

Doctor Charles is the best

Dr Charles was extremely helpful in explaining my health issues and helping me understand -

Very satisfied!

I am a long-time patient of Dr. Charles. I actually "followed" him to Novant because of my total trust in his abilities. Further, ALL of the staff at Novant is 1st class. I wish that Novant was in my area.....