Everyone was very helpful

The entire experience was exactly what I hoped for. Dr. Osborne was thorough, extremely knowledgeable, patient and kind. I feel confident in putting my healthcare under their supervision.

Dr. Osborn and the staff were all extremely professional.

From the E-check in, front desk, nurses and Doctor I felt respected, comfortable and confident in my care. Dr. Osborne was patient, considerate, knowledgeable and made me feel confident in the care I was receiving. With the overall responses, care and treatment, I feel I'm on my way to better health.

I've always left with all my questions answered and when I come up with more I've never waited more than a day for answers. I honestly feel like they're invested in my well being.

I submitted my insurance via novant app. I called one day before to make sure that my insurance was applied without any problem. However when I come to appointment, I was told at reception that my insurance was rejected. I told that it should be active. Receptionist told me that its my responsibility to pay my monthly insurance bill!!! Really. Then I talked with insurance and found out that it was active. Then I told reception to call the insurance to learn my benefits and activity. 5 minutes later it was confirmed. So they should be more careful before blame someone to pay their insurance. Other than that Thankfully my doctor and nurses were very helpful and informative. It was smooth experience after reception process.

Dr Osborn was so kind and patient during our office visit. She made me feel confident in the plan about my health and she was very knowledgeable. I can see why she is so highly recommended !

Dr Osborn has been great to me,I picked her out as my primary care by her great reviews,Thank you Dr Osborn

I love this practice and network of providers.

I had a good visit

High level of skill and compassion. Definitely not just a number here.

Dr. Osborne is great!!

I totally respect Dr Osborne and trust her with my care.

Macey and her nurse are the best! I hope I never have to find another doctor. I'll never find another as wonderful as she is.

Excellent service. All staff and Dr listened well and answered my questions thoroughly.

Dr.Osborn is an excellent physician who listens and cares for the needs of her patients. I highly recommend her to anyone.

The doctor was great and the assistance was great, but the front desk was kind of tuned out.

My doctor is very pleasant and gentle. Feel grateful.

I’m always treated well at the 106 Lang tree Village office. Everyone that I have dealt with have been efficient kind and supportive. I could not ask for a doctor better ten Dr Osborn. She Listens and and I feel that I am well taken care off. I have never left the office not felt that I had the best care

Everything was good

Dr. Macy Osborn became my primary medical provider almost a year ago – she and her staff have been and are one of the best medical care teams I’ve ever experienced. Across the board in each department and category, each member performa at the highest professional manner possible. I have recommended Dr Osborn to friends and family as well as to newcomers who are asking for referrals on social media platforms. I feel BLESSED to be in such good hands as I am with Dr Osborn and team.

Dr. Osborn was very nice. She listened carefully and I had the results from my X-ray and medication and a follow up call from Dr Osborn two hours after I left. Personal and professional. I like it.

Dr Osborn and the team at Lakeside are fantastic. I’ve already recommended them to a couple people who are looking for a pcp. I felt like they really were present, cared about my care, connected and made my experience personal, and offered great advice on how I can be at my best. 10 out of 10 recommend!

Macy is a blessing

Dr Osborne is very knowledgeable . I trust her with my care.

Nurse and doctor were very nice

Macy is so kind and considerate. She is an excellent doctor, and concerned with my well being.

I have actually recommended my primary care to a couple of people who also like her very much.

Dr. Osborne was so amazing I will definitely come back!

I like that someone has called me and followed up with me, it has shown they care for me as a person.

Dr. Osborne is very knowledgeable and a great listener! She gave me some helpful suggestions and I really appreciated her seeing me since my provider was out of the office that day. Lakeside Langtree as a whole is a wonderful , well ran office.

This visit was so refreshing. We left an office which was disorganized, unfriendly, not compassionate, with less-than-helpful care, and which never once asked for our feedback. Interacting with the staff and health professionals here was a night and day experience to what we came from. It was so refreshing, and I am so very grateful. Keep up the good work. This office has rekindled a hope in my mind that perhaps there still might be some true "care" in the term "Healthcare" after all.

I love Dr. Osborn. She is attentive, informed and conscientious.

Everything from start to finish went exceedingly well.

Wonderful MD

I really enjoyed the staff . My doctor is very nice and always to the point. She is very carrying .

I felt unheard during my visit and was not given information on how to sign up for my chart to address any future concerns or make appointments. I didn’t receive clear instructions on how to take the medication I was prescribed and am unsure of how to reach the provider to communicate this without having to call the office and go through a phone tree

Dr. Osborn and her nurse was phenomenal! We were running late as my dad was so weak and they got us in, took care of him and the wonderful nurse helped put him in the car. So thankful for everyone there!!

Always excellent service from Dr. Osborn and nursing staff. Always very thorough, caring, and professional. I would highly recommend Dr. Osborn to anyone.

Dr. Osborn is great, thank you for being our family doctor.

The visit was seamless. My doctor listened carefully to my concerned. Her nurse/medical assistant was so helpful and even helped me with my toddler son while I collected a urine sample.

I am very pleased with Dr. Osborn and her staff.

Dr. Osborn was wonderful and comprehensive and caring as always. Check in went smoothly and was kind and thorough. Nurse was nice and we definitely missed our regular nurse who was on vacation. Blood work went very smoothly.

Dr Osborn was awesome,she listened to me and answered any questions I had,I see her again in 3 months

My experience was great! Everyone was so nice! My first time seeing Dr Osborne, the nurse that worked with her as well as the person that did my labs but it felt as though I’ve known them for a while! I really felt great after my visit!

I liked Dr Osborn. She is a good addition to the team.

Dr. Osborn has an incredible bedside manner. I went into my appointment stressed out about my health concerns and left feeling optimistic and much lighter. She listened to my concerns, validated them and came up with a plan of action. She is kind and compassionate, and I’m happy I found my new PCP.

Dr MAcy is very good

Love Dr Osborn and the staff!

Novant Health has been exceptionally helpful, kind and courteous and I am very pleased with the care they provide.

I love Dr Osborn; she’s so caring and a great listener

Everyone treated me with total kindness and attentiveness

Someone recommended Macy Osborn to me and I in turn highly recommended her to a friend after my visit. I have been looking for a new primary care the past year after having the same doctor for 14 years left the practice and was not happy with the new doctor assigned to me. I left my appointment knowing the search is over - knowing I am blessed to have found Macy Osborn as my new primary care physician. Thank You Novant Health.

Dr. Osborn is outstanding! So thankful we found a doctor who is so thorough, but down-to-earth!

Dr Osborn is the best

Awesome staff, great care

Dr. Osborne and staff do a tremendous job! She and her staff takes time to listen and understand. Couldn't ask for better care!

Great staff very courteous and helpful

I’m almost 70 and Dr Osborn is the best physician I’ve ever experienced. She’s kind, thorough, empathetic and knowledgeable. I’ve never felt in better hands and I’m absolutely confident she has my best interests at heart. Impressive!

Dr. Macy was very professional, thorough, and caring. I would highly recommend her to family and friends.

I was really pleasantly surprised at how thorough the doctor was. She listened and actually taught me something. She did a good job ruling things out and didn’t make me feel rushed.

Dr Macy seems to be a great listener and seems very capable of helping me to strategize approaches to getting stronger

My regular doctor was not in the office so I saw Dr Osborn. I found her to be attentive and thorough and I appreciate her seeing me.

Macy Osborne was amazing and so caring. I am very thankful for her!

Great experience from the front desk, staff to the nursing to the doctor, everyone was wonderful!

I was treated great,I'm very happy with this Dr.office

Dr. Osborne was simple amazingly. She was extremely attentive during my visit, followed up the first thing the next morning and seems genuinely concerned about my health. I would recommend anyone to go see her.

The lady who checked me in was very nice and even wished me a happy upcoming birthday as I departed which was a very nice touch. Dr Osborn was excellent and I have switched all upcoming appointments to this facility. It is the best Novant experience I have had

Dr. Osbourn was very pleasant and listen to all my concerns. She didn’t rush through my visit. That’s what I liked.

Dr. O has been AMAZING in the two visits that I’ve seen her, so much so that both my wife and I are going to have her as our PCP from now on. The entire staff, ESPECIALLY the intake nurse (sorry, forgot her name), was also extremely kind, courteous and professional. Seriously, please contact me so I can give further praise to Dr. O and the rest of the staff at this location. Thanks so much!

This was my first appointment with Dr. Macy Osborn and it was the best. I’m so appreciative of the time she spent with me, her attention to every detail, and her extremely kind and compassionate manner. I am so glad I found her!

They are always nice and caring to me . I would recommend anyone to go there . My Doctor was very caring and understanding. That means a lot.