The office manager (?) was rude and came across as uncaring. Despite being a patient here for 5 + years and really enjoying the care and professionalism of the medical staff, I am considering moving doctors if her attitude and behavior doesn't change.

I appreciate the time and attention that was given to me and I feel that Dr. Donahue is doing a good job getting to know me and my health needs.

Everyone was kind and courteous. Dr. Donahue is very thorough and professional.

I love the convenience of the location and i really appreciate how knowledgeable and friendly the staff are.

Dr Donahue is so understanding of your needs and respect your choices in health care!! I really appreciate her and trust her as my health care provider!! She is the greatest ever!!!

Excellent service

Dr. Donahue is always so helpful especially with me being hard of hearing she makes sure I heard and understood everything that she tells me. I don’t think I could ask for a more caring doctor.

My provider is very caring and she listen to my problems and issues .She corresponds in a timely basis.

I like my doctor. She is good and nice. She listens very carefully. Only thing I don’t like one of the room they use for visits. It has no outside light no windows. I will mention my request for my next visit. Other than all good ?

The Doctor and the Nurse was so compassion, caring and very professional..

I went to and non no ant hospital and they turned me away with no treatment. My provider treated me and it turned out I had the flu

The Steele Creek practice over many years now has provided me with the best health care experience in my life. Specifically, Dr. Carly Donahue is outstanding when it comes to listening to even minor health issues and giving sound and balanced advice.

The team was great

Dr Donahue listen to me and answered all of my questions. I also listen to her recommendations about my health as well. Dr. Donahue was great!

I was well informed n comfortable with my visit.

Everyone was very nice and helpful!

They were able to accommodate me with an appointment on a short notice which I did not expect, but was very grateful!

Ms.Donahue was awesome !

Dr Donahue is the best.

This experience was pleasant, but I notice. when I need to make an appointment for something unexpected but it's not an emergency, it's not soon enough . Hope this situation is improving.

Good visit

Dr. Donnahue is the absolute best. She always listens to my issues and provides options for resolution. I am thinking about switching my mother over to Dr. Donnahue, she’s truly a saint!

The customer service top-notch as always. Dr Donahue is the best.

Wonderful experience

Very good

Dr. Patel, and her Assistant was great they made me feel comfortable and that truly cared

Great staff. Dr Donahue is the best

Very professional and courteous.

Dr Donahue is a good listener and I feel very comfortable talking to her.

Dr. Carly Donahue gave her complete attention to me when we talked. She asked all the right questions concerning my health. The support staff was courteous and answered all my questions.

I felt very comfortable in the hands of everyone in there.

Dr Carly is very professional

We love our Dr.

I felt like I left the same way I came in, still confused about what I had experienced. Confused, frustrated and scared that the issue would come back.

Felt comfortable from the moment I walked in.

Dr. Carly Donahue is great I'm very happy to have her as my physician

I really like and appreciate Dr. Donahue. I feel she asks good questions and truly listens to my answers. I feel like she hears ME. Kudos! I would love for her NOT to wear a mask. It does put a barrier between us. I'd like to see her and not just her eyes.

Dr. Donahue is wonderful. She is knowledgeable and listens so well. Best family doctor I have ever had!

Appointment was very detailed and I was given information on what I need to do for health issues til my next appointment.

The front desk staff was amazing. I wish I could remember her name, she was the sweetest and kindest person.

I love NOVANT, the etic and professional ,quality of each one of the members is excellent. Dr,nurses and front desk people.

Everything was great

Dr Donahue is awesome, just wish she was not so busy

My visit was better than i could have imagined it to be. This was my first visit with my new provider. It was a very good visit. I was happy with my new provider.

From the time I checked in to the time I checked out, admin at the front desk, techs, nurses and doctors were more than courteous. I had no issues and know exactly where to go with questions. Follow up appts were scheduled before I left and reminders sent afterwards.

Everyone was very professional. Dr. Donahue was AWESOME!

This experience, like the others, was just as GREAT. I've only been here in Charlotte for 9 months & my daughter recommended her healthcare provider, which is you all. I am glad to be treated like FAMILY & glad my daughter recommended me to you. Your manners & professionalism is impeccable. May God continue to bless you is my prayer.

My doctor listened what I said. She is very caring.

The only issue I have is the number of text messages and emails regarding the appointment reminders . Way too many received.

Dr. Donahue is an exceptional doctor. My yearly appointment with her is always good and she takes care of me throughout the year, quickly responding to any questions or concerns that I have.

Provider is awesome and so the staff.

My provider is the best!

This was my first visit with Dr. Donahue. I was very happy with her concern, knowledge and friendliness. I am pleased she is my new Primary Care doctor.

I love Carly Ragland who is my PCP. She definitely listens, is compassionate, and does not push medicine right away. Instead always advocates for other forms of treatment to manage symptoms, whether through exercise, etc. I appreciate a doctor that is not a pill pusher.

Dr. Donahue is the best! She’s so welcoming and non-judgemental. I appreciate her professionalism so much!

Dr. Donahue is always very professional and thorough if she doesn’t have an answer she researches or refers you to the right Dr. that can help. She is Outstanding!

Doctor Donahue is an amazing doctor. She is knowledgeable and caring.

I am happy with my visit. My Dr is very nice and treated me with respect. Thank you very much!!

I was very pleased with the level of care provided. ?

Novant Health is a wonderful facility that is knowledgeable and caring

My visit went well.

Dr Carly Donahue and staff is awesome. I totally would recommend her a a physician. She shows empathy and compassion. I am very grateful for her.

Dr. Donahue listens and provides information & suggestions which allows me to participate in my own care. She’s the best. I had a horrible experience while she was out on maternity leave and I’m so glad she’s back. She’s an incredible provider

Doctor Carly Donahue was very kind and very concerned about my issues and discussed many options to take of making me feel better... Thank you for your services.

Dr. Donahue is the most attentive and caring person I’ve ever had as a medical doctor I can remember in the in the 50+ years I’ve been taking care of my own health care. I thank her so much for her care.