Dr. Carrero was very professional and caring and attentive.

Overall satisfied with my visit

Every thing was ok.

La Dr Carrero.para mi es una excelente doctora me siento muy a gusto tener mi médico primario que hable español,las enfermeras son muy atentas.recomiendo a todos mis familiares y amigos la clínica y en especial a mi doctora.

Dr. Carrera is always thorough and addresses all my concerns

Comfortable and pleasant experience

Dr. Carrero Caicedo is very compassionate and listens to her patients - she does tend to run late but I know that is because she spends the time to actually talk with her patients. We like her!

Great experience, knowledgeable doctor and over all professional.

My dr and staff are thoughtful and caring

This was my first visit to see Dr. Carrero. My previous Novant PC for about 20 years is now on the Board and no longer seeing patients. It has been very hard to find a new PCP but I was very pleased with Dr. Carrero. She had reviewed my file before the appt and was very thorough with her questions and exam and answered all questions that I had. She has compassion as well as knowledge.

My experience has always been great and I have had all questions answered and explained well! Dr Carrera and all are super!!?

Dr. Carrerro is very professional, compassionate and attentive during your appointment. Very knowledgeable!

La atención de la doctora Angela Carrero y su asistente fue excelente, la doctora escucho nuestras dudas y realizo una buena evaluación médica, me sentí muy cómoda y confiada

Dr. Angela Carrero took time to listen and she addressed my concerns. Thank you!

I really like Dr Carrero and have recommended her multiple times to friends. I respect her knowledge, she is a great listener and quick to follow up on testing results, etc.

I love being seen by my primary care physician and this urgent care visit was no different. Everyone at the office is friendly and helpful. It was also great that we could get the X-ray done in-house.

Doctor Angela Carrero is the best of the best!!! Love her!!!

The experience was great Dr. Carrero is an excellent profesional and she knew how to explain to me all the doubts he had. Grateful.

I honestly love my doctor I just wish she could access some of the more complex medical issues I have than most people. But she does support and put me in good health direction! She is great about referrals and listening to me like a real person!

My appt was 9:45 and I was seen an hour later. Dr was wonderful so perhaps this was just a unique day

Had a great appointment, doctor listened to everything I had to say. I feel very heard and it was a positive experience.

I was a new patient of this group and doctor, however, I have been in the Novant network for years. When visiting with me, she reviewed the last few years of my medical history, asked applicable questions, was caring and thorough.

Keep the excellent work!!!!! Congratulations to the complete staff.

I love Dr. Carerra. It is clear that she really cares about her patients. She always makes you feel like you are important to her.

Great visit. Pleased with everyone and everything.

Staff is really engaging & deliver an excellent customer experience.

Muy buena atención sigan así

This is my first visit at Novant health, so I'm going to wait more visits

Prompt respond from DR amazing

The Assistant to the Dr. Carrero is extremely executive. thank to keep her in that position.?

Dr Angela Carerra is awesome. Great team

I am very satisfied with Dr Angela Carrero because she is always very attentive and responsive to all of my concerns. She and her staff are very professional and amiable. Thank you very much!!????????

My experience is always that my time with the doctor feels as though I am the only patient and she is there just for me.

My Dr. Took the time to listen to me! I did not feel rushed or like just a number. We had very open conversation about my health and concerns

Everything was great.

Dr. Angela M Carrero Caicedo is a breathe of fresh air in a health system that is driven by checking a bunch of ticks set by rules and payors. She asks intelligent questions and ordered the necessary tests to assess my health. What made her stand out above most is when a result came back that was concerning is she called me over the weekend to ensure I get into a specialist right away. This was the first appointment I ever had with her and I was blown away about how much she cared about me and my health journey. I would recommend her to any adult that wants to partner with their provider to improve their health.

Dr. Angela Carrero was very pleasant and easy to talk to. She listened and made me feel comfortable. She addressed all of my concerns at my visit. She said I can see her as often as I need to; sick, well, new concerns. She walked me towards the lab. The lab ladies were polite and friendly. The check-in and check-out staff were polite and courteous. Very nice office.

Thank you so much for great experience and kind and professional care.

Dr. Angela Carrero is an exceptional doctor. Professional, courteous and knowledgeable!

This was my first visit with Novant and Dr. Angela Carello, and I was very impressed with her and the staff.

Dr Carrero is an exceptionally kind, empathetic, and brilliant physician who cares deeply and strives to provide the very best possible care.

It took a month to get an appointment. And the best time they could get was 3:30 pm. This means I had to fast from 6 pm the night before for at total of 21 hours. I waited 30 minutes after my weigh-in to see a Dr. I walked to the front desk to tell them they forgot I was there. They asked me to be patient. I was finally seen after feeling abandoned for 35 minutes. After waiting so long my exam was very fast compared to other times.I did not feel that I was treated with dignity or respect.

My experience with Dr Carrero has always been and is good. She is a very good doctor and I feel very comfortable asking her questions.

Fue muy buena excelente atencion

Excelente

My doctor Angela Casado is excellent. Her care starts when the patient calls to make their appointment…

Gracias

Dr. Carrero is an excellent physician and cares so much about patients!! Very knowledgeable , caring and listen to all health issues.

I’m thankful for everything and everyone

I’m thankful with doctor Carrero and all time , I can give 10 for everyone working over there .

Definitely the best opinion of all the doctor, the nurse, the laboratory, everyone in general

Very impressed with the entire team.

Dr. Carrero is an awesome physician, I’ve known her for 2 years and she was able to help direct me to a better health and I was a able to reach my goal weight and control my labs that I’ve been struggling with for 20 years+. She’s caring and supportive.

Dr Carrero is caring, helpful and knowledgeable. I highly recommend her as a physician. She answered all my questions and I didn’t feel rushed at all.

Dr Carrera and her associates are outstanding I appreciate their commitment to my health care.

Dr. Carrero was great as well as her medical assistant. Although the front office staff was friendly, more could have been done to notice that I was sitting in the lobby area for over an hour waiting for my name to be called back. If Dr. Carrero was behind, the delay board was not updated. If I was being held in the lobby area to wait because I didn’t show up 15 minutes before my appointment (my appointment was at 9, I checked in roughly a few minutes before 9) which then delayed my check in process, I would have liked to know that I was going to be delayed in getting called back. I ended up getting called back at about 10:15 and saw Dr. Carrero at about 10:25. More transparency on my delay while I was sitting in the lobby would have been appreciated. Perhaps calling me back earlier and having me sit in an exam room and then trying to squeeze me in between on-time or early patients may have gotten me seen earlier. Instead, I was out in the lobby seeing a handful of patients arrive after me getting called in to an exam room. All the while I waited to see Dr. Carrero an hour and a half after my schedule time. While sitting in the waiting room, I highly contemplated needing to find another PCP but when I met Dr. Carrero, she changed my mind about trying to find another PCP. She was caring and showed concern. She gave me the impression that she knew my time was valuable but also knew that spending time with me in the exam room was just as important. With her, I didn’t feel like just another patient. I felt like I was her only patient.

Amazing staff and I love my doctor carrero she is very nice person

Muy buen trato y agradable todo el personal y muy delicada la doctora marrero

Me and my husband visited Dr Angela Carrero for the fist time as new patients and she took plenty of time to hear our health history, asked questions, showed interest in our concerns and recommended treatment. We were very satisfied with our first visit.

Es grato ir a sus instalaciones por su servicio y atencion

Everything went great!!

Everyone listened to my issues and and answered questions with kindness and professionalism.

I love Dr. Carrero. She is so very kind and compassionate. She is patient when I am describing my concerns and always interacts in the conversation with her medical knowledge. Dr. Carrero never dismisses my concerns and worries and always talks things through until I am more at ease. She is very professional, but never forgets that she is dealing with a person, not a number on her busy schedule. She is very special and I am thankful that I found her!

Dr Carrera and staff have provided excellent care and treatment and the results are evident. I am so thankful for their care.

I am so grateful to have Dr. Carrero as my PCP!

Muy buen servicio y excelente atención de la Doctora Carrero.

Dr. Carrero provides excellent care. She is very patient-concerned and listens, provides excellent medically-sound recommendations, and is available and open to questions. I am very pleased with her care as my physician.

very pleased with the care I received.

She seemed very personable as well as knowledgeable.

I am very happy to be in the care of Dr. Angela Carrco.

The wait time for a scheduled appointment was unacceptable . I wasn’t seen for almost an hour after my appointment time . Walkins came and went before me . The doctor was not prepared when she walked in the room. She had my history completely wrong . I had to correct her about serious things like my recent cancer diagnosis . She was obviously very busy and just moving through the appointments. Did not feel like this is a place I want handling my health. When asked if it is always like this I was told yes by the office staff. Will be looking elsewhere for a PCP.

She actually read up on my history which is extensive, I explained what doctor took care of what problem, It was a first appointment, she worked me in, sent her message about bloodwork, picked it up immediately and adjusted my dose of medication, I cannot believe how fast Novant gets your bloodwork and messages.

Great visit with Dr Carrero. She answered all my questions provided additional information for me to try. I enjoy my visits with her she has compassion and great bedside manner.

Very professional and very kind

Dr. Carrero is very attentive and sensitive to my healthcare needs and issues. Very easy to talk with and very professional.

I recently switched doctors within the facility. I’m happy with the decision because I could see she listened, made great suggestions and follow up. The ladies in the Lab were also great. Quick and gentle and prompt results.

Dr Carrero is very profesional. All staff at the office very courteous

Dr. Carrero is a great doctor and I feel she really takes care of my health.

Dr. Carrero is incredible. She is patient, attentive, supportive, knowledgeable, informative and so courteous and genuine. I feel at ease in her care.

My Doctor Angela Carrero it’s excellent very professional, nice and very concern about my health. And very satisfied with her and the Staff. Thank you for everything and many Blessings ?

I absolutely love my doctor and her team. Seeing my doctor inspires me to take better care of myself.

It is always an awesome experience to see Dr. Carrero-Caicedo. It was easy to talk about my health concerns and the feedback was generous. The entire staff was helpful and courteous.

Loved my experience with Dr. Carrero Caicedo. Very detailed and listen to me. And she took her time answering all of my questions. So glad I found her. ?

This was my first visit to this Doctor as we just moved to the area. I was so pleased with the office staff, and support staff. Dr. Angela C. Is great. A very good complete visit and she connected me with specialists I needed… appointments made! I feel I’m in good hands with Novant.

This was an appointment to establish care. The lady at the front desk checked me in seamlessly. Dr. Carrero really listened and seemed to genuinely care. I hate going to the doctor typically, but she made me feel taken care of and confident in returning for future care. She’s the first doctor I’ve been to that precisely balances the personal and professional aspects of a visit. I’d eagerly recommend her to any of my family or friends.

The nurse who saw me first was so personable and put me at ease. I told her I was worried that my BP would be high because of my nerves. She was sweet and my BP was terrific. I so appreciate Dr Carrera as well. She was attentive and thorough.

It’s been a while since I did a routine check and I’m so glad I did. Dr Carrero was wonderful. She listened and asked the right questions to better start a health plan for me.

Everyone was very attentive, and they all had a smile on their face. I feel I was very welcome. And I wish other facilities would have the same courtesy and kindness.

Dr. Carrero shows genuine concern for my health and responds to meet my needs promptly and efficiently. I am grateful to have her as my primary care physician.

I love the way my doctor listens to me and answers my questions.

Dr. Carrera is a very knowledgeable and caring doctor. She is a great listener and is very understanding and helpful.

It was great to be able to talk in Spanish with Dr Carrero. The visit with her was very pleasant and she took my concerns very seriously.

Dr. Carrero was professional and interested.